Field Service Engineer

2 mesi fa

Milan, Italia Sungrow - EMEA A tempo pieno
Your mission

Hey there and welcome to your new Opportunity with us.
Being a Field Service Engineer is an exciting task, since you are the superhero our clients need.
You know what setup of our solutions will satisfy their needs, therefore, these here are your most important tasks:

  • Interface between our customers and Sungrow
  • Take ownership of dispatched customer issues.
  • Provide service and customer support during field visits or dispatches.
  • Run diagnosis on errors or technical problems.
  • Deliver support and contribute service solutions for our customers.
  • Perform all on site installation, repair, maintenance and test tasks as well upgrades or rework activities.
  • Support the Project Management during commissioning and site acceptance services.
  • Track the actions performed on site during delivery of the projects.
  • Follow operational procedures, processes and practices as defined, documented and consistently applied.
  • Follow the applicable health and Safety instructions and regulations.
  • Ensure up-to-date documentation, work instructions and processes for existing and coming service contracts and agreements
  • Support Europe Service Management by feeding back frequent and analytical service reports with each job and make suggestions for corrective activities.
  • Achieve consistent customer satisfaction ratings and respond appropriate to customer feedback on areas for improvement.
  • Prepare documentations and work instructions.
  • Participate in the claim management and RMA process.
  • Documentation for QA, customer feedback and analysis support.
  • Take over randomly on call duties, partly on weekends and nights.

Your profile

All right, all right, so I hope you are now aware of what is up for you, what background should you have in order to feel comfortable with this role? Keep in mind it`s all about electrical equipment, that`s why it is essential for you to have:

  • Education as Electrical technician or Engineer. (Let`s face it, you need to understand ACDC, Low/Medium Voltage etc, as much we love people willing to join us from different faculties, you should know your fair share of electrical conduits, right?)
  • Italian & English language skills at least on B2
  • Willing to work on call duty.
  • Experience with Battery Storage solutions is beneficial
  • Experience dealing with customers in critical situations.
  • Willingness to travel.
  • Driving license is extremely important for the job
  • H&S training to access to construction site with electrical specific training
  •  Willing to work on call duty AND to travel.
Why us?

This decade might be overshadowed by Covid19, but sooner or later we will beat and overcome that son of a germ, am I right?
But the true topic for this decade lies in energy！
We are more than happy to state that not only We are leading this discourse, we also offer the fitting solutions for it. We have the strongest PV-Inverter R&D there is and became the world`s biggest Inverter Manufacturer, which we are extremely proud of And now, for this decade, we are increasing our game, and You, You might become part of it Besides that, many things await You:  
 

  • Bonus payments: we agree on Smart KPIs with You, an You receive a nice Bonus at the end of the year, isn`t that something?
  • A multinational team awaits You with lots of European and transeuropean exchange
  • Possibility for technical and commercial knowledge enhancement in regard to string inverters, central inverters, inverter stations including transformer and switch gear and storage solutions    
  • Technical and commercial training in our headquarter in Germany and even visits to the big R&D facility in China
About us

We are a green tech company with young creative minds.
We are fighting every day to make our mission happen – Clean Power for All

With 500+GW of clean power presently installed worldwide, we are on the road to success

Welcome at Sungrow

Founded in 1997 by University Professor Cao Renxian, Sungrow is a leader in the research and development of solar inverters with the largest dedicated R&D team in the industry and a broad product portfolio offering PV inverter solutions and energy storage systems for utility-scale, commercial & industrial, and residential applications, as well as internationally recognized floating PV plant solutions, NEV driving solutions, EV charging solutions and renewable hydrogen production systems.

Want to know more? Check out what working with us is like

  • Field Service Engineer

    4 settimane fa

    Milan, Italia Philips A tempo pieno

    Job Title: Field Service Engineer Field Service Engineer: This position will be responsible for customer relationship management through the effective use of technical knowledge to install, troubleshoot, service, and maintain equipment at customer sites and generate service revenue for imaging systems, mainly in CardioVascular segment within an assigned...

  • Field Service Engineer

    3 settimane fa

    Milan, Italia Philips A tempo pieno

    Job Title Field Service Engineer Job DescriptionField Service Engineer:This position will be responsible for customer relationship management through the effective use of technical knowledge to install, troubleshoot, service, and maintain equipment at customer sites and generate service revenue for imaging systems, mainly in CardioVascular segment within an...

  • Field Service Engineer

    1 mese fa

    Milan, Italia Philips A tempo pieno

    JOB DESCRIPTION Job Title Field Service Engineer Job Description Field Service Engineer: This position will be responsible for customer relationship management through the effective use of technical knowledge to install, troubleshoot, service, and maintain equipment at customer sites and generate service revenue for imaging systems , mainly in ...

  • Field Service Engineer

    1 mese fa

    Milan, Italia Philips A tempo pieno

    JOB DESCRIPTION Job Title Field Service Engineer Job Description Field Service Engineer: This position will be responsible for customer relationship management through the effective use of technical knowledge to install, troubleshoot, service, and maintain equipment at customer sites and generate service revenue for imaging systems , mainly in ...

  • Field Service Engineer

    3 giorni fa

    Milan, Italia Philips A tempo pieno

    Job TitleField Service Engineer Job Description Field Service Engineer: This position will be responsible for customer relationship management through the effective use of technical knowledge to install, troubleshoot, service, and maintain equipment at customer sites and generate service revenue for imaging systems, mainly in CardioVascular segment within an...

  • Field Service Engineer

    5 mesi fa

    Milan, Italia HITACHI ENERGY ITALY S.P.A. A tempo pieno

    Description : For the Business Unit Grid Integration we are looking for a Field Service Engineer who will focus on executing Service work according to agreed work flows and in accordance with Hitachi Energy standard processes and safety guidelines. Responsibilities: Perform Service tasks, identify technical problems and make analysis through remote...

  • Field Service Engineer

    2 settimane fa

    Milan, Italia oilandgas.org.uk A tempo pieno

    Field Service EngineerWe have an opportunity for a Field Service Engineer to join us at Honeywell.For our Honeywell Process Solution (HPS) organization we are currently looking for Field Service Engineers who will be responsible for installing, maintaining, and configuring Honeywell Industrial Control & Safety (SAS) systems and Supervisory Control and Data...

  • Field Service Engineer

    4 settimane fa

    Milan, Italia oilandgas.org.uk A tempo pieno

    Field Service EngineerWe have an opportunity for a Field Service Engineer to join us at Honeywell.For our Honeywell Process Solution (HPS) organization we are currently looking for Field Service Engineers who will be responsible for installing, maintaining, and configuring Honeywell Industrial Control & Safety (SAS) systems and Supervisory Control and Data...

  • Field Service Engineer

    4 settimane fa

    Milan, Italia Bruker A tempo pieno

    Overview As one of the world's leading analytical instrumentation companies, Bruker covers a broad spectrum of advanced solutions in all fields of research and development. All our systems and instruments are designed to improve safety of products, accelerate time-to-market and support industries in successfully enhancing quality of life. We've been...

  • Field Service Engineer

    3 mesi fa

    Milan, Italia Bruker A tempo pieno

    Overview As one of the world's leading analytical instrumentation companies, Bruker covers a broad spectrum of advanced solutions in all fields of research and development. All our systems and instruments are designed to improve safety of products, accelerate time-to-market and support industries in successfully enhancing quality of life. We've been...

  • Field Service Engineer

    3 giorni fa

    Milan, Italia Nettowork Srl A tempo pieno

    NETtoWORK, azienda italiana nata nel 2016, operante nel settore dei servizi, si occupa di soddisfare le necessità dei clienti offrendo servizi personalizzati.Il nostro team si avvale anche di consulenti esperti nel settore, per supportare il cliente durante il periodo di collaborazione. Posizione: Stiamo cercando un Field Service Engineer nel campo dei...

  • Software Engineer Oracle Field Service Cloud

    3 giorni fa

    Milan, Italia Faboci Srl A tempo pieno

    Faboci Srl è una realtà innovativa e dinamica in continuo divenire – MAKE IT EASY. Professionisti del recruiting ICT si sono incontrati con esperti della formazione tecnica; assieme, queste due sfere di competenza hanno dato vita a una risposta univoca alle più attuali ed urgenti esigenze del mercato.Per un'azienda che offre soluzioni digitali...

  • Field Service Engineer

    5 giorni fa

    Milan, Italia Nettowork Srl A tempo pieno

    NETtoWORK, azienda italiana nata nel 2016, operante nel settore dei servizi, si occupa di soddisfare le necessità dei clienti offrendo servizi personalizzati.Il nostro team si avvale anche di consulenti esperti nel settore, per supportare il cliente durante il periodo di collaborazione.Stiamo cercando un Field Service Engineer nel campo dei Semiconduttori e...

  • Field Service Engineer

    4 giorni fa

    Milan, Italia Nettowork Srl A tempo pieno

    NETtoWORK, azienda italiana nata nel 2016, operante nel settore dei servizi, si occupa di soddisfare le necessità dei clienti offrendo servizi personalizzati.Il nostro team si avvale anche di consulenti esperti nel settore, per supportare il cliente durante il periodo di collaborazione.Stiamo cercando un Field Service Engineer nel campo dei Semiconduttori e...

  • Field Service Engineer

    4 settimane fa

    Milan, Italia Telema international A tempo pieno

    Prestigioso costruttore, operante nel settore delle macchine utensili, ci ha incaricati di cercare una/unField Service Engineer – Programmatore FanucRif. 12/22La risorsa verrà inserita all’interno del team di assistenza tecnica, che effettua interventi su tutto il territorio nazionale.Nello specifico, dopo un periodo iniziale di formazione, si occuperà...

  • Field Service Engineer

    2 settimane fa

    Milan, Italia Telema international A tempo pieno

    Prestigioso costruttore, operante nel settore delle macchine utensili, ci ha incaricati di cercare una/unField Service Engineer – Programmatore FanucRif. 12/22La risorsa verrà inserita all’interno del team di assistenza tecnica, che effettua interventi su tutto il territorio nazionale.Nello specifico, dopo un periodo iniziale di formazione, si occuperà...

  • Field Service Engineer Italy

    1 mese fa

    Milan, Italia Cytiva A tempo pieno

    Be part of something altogether life-changing!Working at Cytiva means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies.At Cytiva you will be able to...

  • Field Service Engineer Italy

    2 mesi fa

    Milan, Italia Cytiva A tempo pieno

    Be part of something altogether life-changing!Working at Cytiva means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies.At Cytiva you will be able to...

  • Field Service Engineer Italy

    2 mesi fa

    Milan, Italia Cytiva A tempo pieno

    Be part of something altogether life-changing! Working at Cytiva means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies. At Cytiva you will be able to...

  • Field service engineer italy

    1 settimana fa

    Milan, Italia Cytiva A tempo pieno

    Be part of something altogether life-changing! Working at Cytiva means being at the forefront of providing new solutions to transform human health.Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies.At Cytiva you will be able to...