Sales Support Specialist

3 settimane fa

Bergamo, Italia ABB Schweiz AG A tempo pieno
Sales Support SpecialistAt ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions.
This position reports to

EL Customer Operations Manager

Your role and responsibilities

In this role, you will have the opportunity to provide assistance and support to the sales organization by responding to customer inquiries and maintaining sales-related databases. You will play a crucial role in ensuring smooth sales operations and customer satisfaction. Reporting to the Customer Operation Manager and using your skills and knowledge, you will aid the Sales Support team by reacting to customer and sales inquiries.

The work model for the role is: #LI-Hybrid

This role is contributing to the Marketing, Sales and Product Management function within the Smart Power Division in Bergamo.

You will be mainly accountable for:

  1. Managing the customer coding process
  2. Managing customer data and material master
  3. Calculating and issuing customer rewards and bonuses
  4. Demonstrating ABB’s core values and adhering to group safety and integrity standards
Qualifications for the role
  • You have strong analysis skills and the right attitude for problem solving.
  • Preferential knowledge of SAP, MDG, Salesforce and Excel.
  • A collaborative, solution-focused approach, and strong written and spoken communication skills
  • Good knowledge of English language, both written and spoken.
What's in it for you?
  • Work in a company with a strong technology legacy and deeply rooted in local communities
  • Benefit from an open and solution-oriented work culture
More about us

ABB Smart Power provides energy distribution solutions for data centers, industrial and manufacturing plants, critical infrastructure and commercial buildings. The Division’s technical teams work closely with industry partners, delivering advanced solutions that support rapid growth, energy transition, and sustainability objectives. The Division’s portfolio includes industrial circuit breakers, low-voltage systems, motor starting applications, and safety devices like switches and relays. Its Power Protection unit supports the world’s largest data center companies with advanced energy-efficient UPS solutions. The Division’s ABB Ability Energy Manager provides a scalable, easy-to-use platform that helps organizations save energy and reduce CO2 emissions.

We value people from different backgrounds. Apply today for your next career step within ABB and visit www.abb.com to learn about the impact of our solutions across the globe. #MyABBStory

For further info: Davide Lippiello, Talent Partner

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