Indirect Sales Support

2 mesi fa


Rome, Italia Ayvens A tempo pieno
At Ayvens, progress starts with you. Our ambitions to shape the future of sustainable mobility are powered by our talent. Join us, and get better with every move. LeasePlan Italia, è alla ricerca di n. 1 Sales Support Indirect Channel da inserire all’interno della Direzione Commerciale. Il ruolo, basato a Milano, riporta allo Top Agents Sales Manager. SCOPO DELLA POSIZIONE: Scopo della posizione è quello di assicurare l'erogazione dei servizi commerciali di supporto alla vendita per il mercato indiretto, i partner commerciali ed i clienti di competenza, sulla base della strategia commerciale definita da LeasePlan. PRINCIPALI ATTIVITA’: Assicurare lo svolgimento delle attività operative di supporto alla vendita e di interfaccia front office per i partner commerciali:
  • registrazione e modifica delle anagrafiche clienti;
  • gestione delle modifiche al contratto;
  • ricalcoli, inserimento ordini, apertura delle richieste di valutazione del credito;
  • richieste di informazioni di natura commerciale, rinnovi, subentri.
Garantire la risoluzione dei reclami e delle richieste di informazioni ricevute dai Clienti e/o Driver (CRM). CONOSCENZE – CAPACITA’ – ATTITUDINI:
  • Laurea triennale ad indirizzo economico;
  • Consolidata conoscenza del mercato automotive / fleet mobility;
  • Buona conoscenza delle normative e dei servizi collegati;
  • Conoscenza dei processi di customer care;
  • Esperienza nella proposizione di soluzioni orientate al Cliente;
  • Orientamento al lavoro in team e alla collaborazione trasversale;
  • Ottima conoscenza della lingua inglese scritta e parlata;
  • IBM, buona conoscenza del pacchetto Microsoft Office (in particolare Excel e PowerPoint).
LeasePlan Italia è contraria ad ogni forma di discriminazione sociale, di razzismo, di xenofobia, di intolleranza e di violenza. LeasePlan Italia si impegna ad evitare ogni discriminazione dalle proprie condotte e a rispettare, nelle relazioni con i propri stakeholder, le differenze di età, genere, orientamento e identità sessuale, etnia, religione, stato di salute, appartenenza politica e sindacale, lingua o diversa abilità. Why Ayvens? With over 3.4 million vehicles managed across more than 42 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. By leveraging our unique position to lead the way to net zero and further shape the digital transformation of the industry, we are well-positioned to meet the evolving mobility needs of our clients and provide them with the solutions they need to thrive. At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. We’re committed to sustainable mobility and have made it a core part of our strategy. In everything we do, we’re guided by the principles of authenticity, curiosity, commitment and collaboration. We aim to foster an organisation that's diverse in people and ideas, where everyone can thrive and be themselves, no matter who they are. Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed. Follow our page for the latest updates, news, and insights.
  • ALD Automotive | LeasePlan are rebranding to Ayvens across all 42 countries by 2025.
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