Dutch speaking Customer Support istant

3 settimane fa

Re, Italia Careerxtra A tempo pieno
We are collaborating with a BPO renowned for its high employee satisfaction ratings to recruit experienced Dutchspeaking Customer Care Specialists for remote positions. The selected candidates will provide support to customers of an ecommerce brand.
Position: Customer Care Specialist (Dutchspeaking)Location: Remote in HungaryEmployment Type: Fulltime
Duties:
  • Provide technicalbased customer assistance via voice chat and email
  • Deliver exceptional customer experience
  • Document interactions in a CRM system
  • Participate in team initiatives provide feedback and support colleagues

Requirements:
  • Fluent in Dutch/Flemish (C1) and English (B2)
  • Experience in Customer Support or technical support especially with help desk or IT functions
  • Ability to pass a background check
  • Independent and effective remote team player
  • Strong problemsolving and critical thinking skills
  • Adaptable and flexible with process and information changes
  • Proficient with external systems and PCbased internet/software applications (e.g. Microsoft Office)

Offer:
  • Excellent remuneration package based on experience skills and performance
  • Indefinite contract
  • Private health and life insurance
  • Eight hours shifts on weekly rotation with colleagues covering line operating hours from Monday to Sunday from 9 AM to 11 PM
  • Fully remote work from Hungary
  • A dynamic and creative team with a positive and friendly atmosphere
  • Good work environment the employer can show off great reviews from their employees
  • Guidance and tools to reach your full potential

microsoft office,crm,english,proficiency with microsoft office,customer care,on-call support,communication skills,flemish,remote team player,web chat,dutch/flemish,dutch,customer,hospitality experience,problem-solving,car rental,adaptability,pc-based internet/software applications,fluent in english,b2,remote team collaboration,dutch/flemish language proficiency,it functions,english language proficiency,communication,help desk support,flexibility,cancellations,bpo,email,problem solving,chat,technical support,commerce,crm system,customer support,customer service,critical thinking,basic,help desk

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