Customer Service Representative Dutch speaking

2 settimane fa

Re, Italia Careerxtra A tempo pieno
Customer Service Professionals with Dutch language Skills Needed Relocation Assistance ProvidedWe are collaborating with a toptier Outsourcing/BPO consultancy that is looking to hire a Customer Support Agent in Riga.
Work Details:
  • Work Model: Onsite
  • Location: Riga Latvia
  • Employment Type: Fulltime

Responsibilities:
  • Manage incoming customer inquiries for a payment platform via phone chat and email and provide solutions to end users.
  • Document case resolutions in the contact center tool based on client communication.
  • Ensure cases are resolved within the case life cycle.
  • Escalate highpriority issues as per client specifications to the immediate lead if necessary.
  • Work both independently and as part of a team.
  • Maintain effective communication with internal and external contacts.
  • Deliver an exceptional customer experience.
  • Adhere to quality standards on all handled contacts.
  • Follow the work schedule and be prepared to start work on time.
  • Manage contacts while meeting projectdefined targets: response time handle time and resolution rate.
  • Undertake any additional tasks that may enhance client service or improve your KPIs.
  • Participate in training sessions.

Requirements:
  • Professional fluency in Dutch (C1 level) and English (B1 level) both spoken and written.
  • Prior experience in an outsourced customer service environment is a plus.
  • EU citizenship or a valid work permit for Latvia.
  • Computer literate with a minimum typing speed of 50 wpm at 90% accuracy.
  • An optimistic friendly positive and selfdriven individual.
  • Ability to work in a team.
  • A serviceoriented profile with a focus on problemsolving.
  • Ability to work shift hours/parttime (as legally permissible) and adapt quickly to changing priorities.
  • No negative remarks in a background check such as a criminal record and willingness to undergo such a background check process during the recruitment process.

Benefits:
  • Paid startup training and professional development sessions.
  • Support with relocation.
  • A dynamic and diverse role in a pleasant and modern environment.
  • Opportunities for personal and professional growth.
  • Teambuilding activities.

email support,email,dutch,quality standards,eu citizenship,communication,chat support,shift work,teamwork,typing,online support,service-oriented,chat,on-call support,english,problem solving,communication skills,customer service,relocation assistance,project,professional development,customer support,record,multi-tasking,technical support,case,phone support,typing speed and accuracy,problem-solving,service orientation,customer,computer literacy,dutch language,escalation management,documentation

  • Dutch speaking Customer Support Executive

    2 settimane fa

    Re, Italia Careerxtra A tempo pieno

    We are collaborating with a BPO renowned for its high employee satisfaction ratings to recruit experienced Dutchspeaking Customer Care Specialists for remote positions. The selected candidates will provide support to customers of an ecommerce brand.Position: Customer Care Specialist (Dutchspeaking)Location: Remote in HungaryEmployment Type:...

  • Dutch speaking Customer Support istant

    3 settimane fa

    Re, Italia Careerxtra A tempo pieno

    We are collaborating with a BPO renowned for its high employee satisfaction ratings to recruit experienced Dutchspeaking Customer Care Specialists for remote positions. The selected candidates will provide support to customers of an ecommerce brand.Position: Customer Care Specialist (Dutchspeaking)Location: Remote in HungaryEmployment Type:...

  • Dutch speaking Customer Support Executive

    2 settimane fa

    Re, Italia Careerxtra A tempo pieno

    We are collaborating with a BPO renowned for its high employee satisfaction ratings to recruit experienced Dutchspeaking Customer Care Specialists for remote positions. The selected candidates will provide support to customers of an ecommerce brand.Position: Customer Care Specialist (Dutchspeaking)Location: Remote in HungaryEmployment Type:...

  • Dutch speaking Customer Support istant

    2 settimane fa

    Re, Italia Careerxtra A tempo pieno

    We are collaborating with a BPO renowned for its high employee satisfaction ratings to recruit experienced Dutchspeaking Customer Care Specialists for remote positions. The selected candidates will provide support to customers of an ecommerce brand.Position: Customer Care Specialist (Dutchspeaking)Location: Remote in HungaryEmployment Type:...

  • Dutch Customer Service

    2 settimane fa

    Re, Italia Recruit4Work SL A tempo pieno

    Are you someone who likes to help people with their questions and do you want to experience the Mediterranean life Then we have the job for you! We are looking for customer service representatives who can ensure a friendly and positive customer service experience for the customers. While doing this you can experience the Mediterranean life by living in...

  • Dutch Customer Service

    3 settimane fa

    Re, Italia Recruit4Work SL A tempo pieno

    Are you someone who likes to help people with their questions and do you want to experience the Mediterranean life Then we have the job for you! We are looking for customer service representatives who can ensure a friendly and positive customer service experience for the customers. While doing this you can experience the Mediterranean life by living in...

  • German Or Dutch-speaking Customer Service Advisor In Lisbon WRelocation Bonus

    3 settimane fa

    Re, Italia Cross Border Talents A tempo pieno

    We are seeking a motivated and customeroriented individual to join our team as a German or Dutchspeaking Customer Service Agent in Lisbon. As a Customer Service Agent you will play a crucial role in ensuring a seamless and positive experience for our customers. You will be responsible for addressing customer inquiries and resolving issues via email/phone...

  • German Or Dutch-speaking Customer Service Advisor In Lisbon WRelocation Bonus

    2 settimane fa

    Re, Italia Cross Border Talents A tempo pieno

    We are seeking a motivated and customeroriented individual to join our team as a German or Dutchspeaking Customer Service Agent in Lisbon. As a Customer Service Agent you will play a crucial role in ensuring a seamless and positive experience for our customers. You will be responsible for addressing customer inquiries and resolving issues via email/phone...

  • Customer Service Representative Norwegian speaking

    2 settimane fa

    Re, Italia Careerxtra A tempo pieno

    Customer Service Professionals with Norwegian language Skills Needed! Relocation Assistance Provided!We are collaborating with a toptier Outsourcing/BPO consultancy that is looking to hire a Customer Support Agent in Riga.Work Details:Work Model: OnsiteLocation: Riga LatviaEmployment Type: FulltimeResponsibilities:Manage incoming customer inquiries for a...

  • Customer Service Representative Swedish speaking

    2 settimane fa

    Re, Italia Careerxtra A tempo pieno

    Customer Service Professionals with Swedish language Skills Needed! Relocation Assistance Provided!We are collaborating with a toptier Outsourcing/BPO consultancy that is looking to hire a Customer Support Agent in Riga.Work Details:Work Model: OnsiteLocation: Riga LatviaEmployment Type: FulltimeResponsibilities:Manage incoming customer inquiries for a...

  • Customer Service Representative German speaking

    3 settimane fa

    Re, Italia Careerxtra A tempo pieno

    Customer Service Professionals with German language Skills Needed! Relocation Assistance Provided!We are collaborating with a toptier Outsourcing/BPO consultancy that is looking to hire a Customer Support Agent in Riga.Work Details:Work Model: OnsiteLocation: Riga LatviaEmployment Type: FulltimeResponsibilities:Manage incoming customer inquiries for a...

  • Customer Service Representative Danish speaking

    3 settimane fa

    Re, Italia Careerxtra A tempo pieno

    Customer Service Professionals with Danish language Skills Needed! Relocation Assistance Provided!We are collaborating with a toptier Outsourcing/BPO consultancy that is looking to hire a Customer Support Agent in Riga.Work Details:Work Model: OnsiteLocation: Riga LatviaEmployment Type: FulltimeResponsibilities:Manage incoming customer inquiries for a...

  • Customer Service Representative Finnish speaking

    3 settimane fa

    Re, Italia Careerxtra A tempo pieno

    Customer Service Professionals with Finnish language Skills Needed! Relocation Assistance Provided!We are collaborating with a toptier Outsourcing/BPO consultancy that is looking to hire a Customer Support Agent in Riga.Work Details:Work Model: OnsiteLocation: Riga LatviaEmployment Type: FulltimeResponsibilities:Manage incoming customer inquiries for a...

  • Customer Service Representative German speaking

    2 settimane fa

    Re, Italia Careerxtra A tempo pieno

    Customer Service Professionals with German language Skills Needed! Relocation Assistance Provided!We are collaborating with a toptier Outsourcing/BPO consultancy that is looking to hire a Customer Support Agent in Riga.Work Details:Work Model: OnsiteLocation: Riga LatviaEmployment Type: FulltimeResponsibilities:Manage incoming customer inquiries for a...

  • Customer Service Representative Finnish speaking

    2 settimane fa

    Re, Italia Careerxtra A tempo pieno

    Customer Service Professionals with Finnish language Skills Needed! Relocation Assistance Provided!We are collaborating with a toptier Outsourcing/BPO consultancy that is looking to hire a Customer Support Agent in Riga.Work Details:Work Model: OnsiteLocation: Riga LatviaEmployment Type: FulltimeResponsibilities:Manage incoming customer inquiries for a...

  • Customer Service Representative Norwegian speaking

    2 settimane fa

    Re, Italia Careerxtra A tempo pieno

    Customer Service Professionals with Norwegian language Skills Needed! Relocation Assistance Provided!We are collaborating with a toptier Outsourcing/BPO consultancy that is looking to hire a Customer Support Agent in Riga.Work Details:Work Model: OnsiteLocation: Riga LatviaEmployment Type: FulltimeResponsibilities:Manage incoming customer inquiries for a...

  • Customer Service Representative Swedish speaking

    2 settimane fa

    Re, Italia Careerxtra A tempo pieno

    Customer Service Professionals with Swedish language Skills Needed! Relocation Assistance Provided!We are collaborating with a toptier Outsourcing/BPO consultancy that is looking to hire a Customer Support Agent in Riga.Work Details:Work Model: OnsiteLocation: Riga LatviaEmployment Type: FulltimeResponsibilities:Manage incoming customer inquiries for a...

  • Customer Service Representative Danish speaking

    2 settimane fa

    Re, Italia Careerxtra A tempo pieno

    Customer Service Professionals with Danish language Skills Needed! Relocation Assistance Provided!We are collaborating with a toptier Outsourcing/BPO consultancy that is looking to hire a Customer Support Agent in Riga.Work Details:Work Model: OnsiteLocation: Riga LatviaEmployment Type: FulltimeResponsibilities:Manage incoming customer inquiries for a...

  • Dutch Lodging Specialist for Holidays in Nature mfd

    3 settimane fa

    Re, Italia Workstation Customer Care A tempo pieno

    Our client is a brand new online travel portal for nature oriented travel experience. They focus on lonely and romantic locations in free nature all over Europe. Their booking engine is supposed to be very simple and the process of handing over the vacancy location shall be contact free. The locations are mostly camping sites from private landlords like...

  • Dutch Lodging Specialist for Holidays in Nature mfd

    2 settimane fa

    Re, Italia Workstation Customer Care A tempo pieno

    Our client is a brand new online travel portal for nature oriented travel experience. They focus on lonely and romantic locations in free nature all over Europe. Their booking engine is supposed to be very simple and the process of handing over the vacancy location shall be contact free. The locations are mostly camping sites from private landlords like...