Customer Service Representative Danish speaking

2 giorni fa

Re, Italia Careerxtra A tempo pieno
Customer Service Professionals with Danish language Skills Needed Relocation Assistance ProvidedWe are collaborating with a toptier Outsourcing/BPO consultancy that is looking to hire a Customer Support Agent in Riga.
Work Details:
  • Work Model: Onsite
  • Location: Riga Latvia
  • Employment Type: Fulltime

Responsibilities:
  • Manage incoming customer inquiries for a payment platform via phone chat and email and provide solutions to end users.
  • Document case resolutions in the contact center tool based on client communication.
  • Ensure cases are resolved within the case life cycle.
  • Escalate highpriority issues as per client specifications to the immediate lead if necessary.
  • Work both independently and as part of a team.
  • Maintain effective communication with internal and external contacts.
  • Deliver an exceptional customer experience.
  • Adhere to quality standards on all handled contacts.
  • Follow the work schedule and be prepared to start work on time.
  • Manage contacts while meeting projectdefined targets: response time handle time and resolution rate.
  • Undertake any additional tasks that may enhance client service or improve your KPIs.
  • Participate in training sessions.

Requirements:
  • Professional fluency in Danish (C1 level) and English (B1 level) both spoken and written.
  • Prior experience in an outsourced customer service environment is a plus.
  • EU citizenship or a valid work permit for Latvia.
  • Computer literate with a minimum typing speed of 50 wpm at 90% accuracy.
  • An optimistic friendly positive and selfdriven individual.
  • Ability to work in a team.
  • A serviceoriented profile with a focus on problemsolving.
  • Ability to work shift hours/parttime (as legally permissible) and adapt quickly to changing priorities.
  • No negative remarks in a background check such as a criminal record and willingness to undergo such a background check process during the recruitment process.

Benefits:
  • Paid startup training and professional development sessions.
  • Support with relocation.
  • A dynamic and diverse role in a pleasant and modern environment.
  • Opportunities for personal and professional growth.
  • Teambuilding activities.

customer,chat,english language,service orientation,on-call support,online support,technical support,documentation,shift work,danish language,chat support,danish language proficiency,customer service,eu citizenship,quality standards,teamwork,case,english,escalation management,typing speed and accuracy,email support,customer support,relocation assistance,communication skills,danish,phone support,email,problem-solving,problem solving,computer literacy,record,project,service-oriented,communication,professional development,typing,multi-tasking

  • Danish Customer Service

    1 settimana fa

    Re, Italia Recruit4Work SL A tempo pieno

    Are you someone who likes to help people with their questions and do you want to experience the Mediterranean life Then we have the job for you! We are looking for customer service representatives who can ensure a friendly and positive customer service experience for the customers. While doing this you can experience the Mediterranean life by living in...

  • Danish Customer Service

    2 giorni fa

    Re, Italia Recruit4Work SL A tempo pieno

    Are you someone who likes to help people with their questions and do you want to experience the Mediterranean life Then we have the job for you! We are looking for customer service representatives who can ensure a friendly and positive customer service experience for the customers. While doing this you can experience the Mediterranean life by living in...

  • Customer Service Representative Dutch speaking

    1 settimana fa

    Re, Italia Careerxtra A tempo pieno

    Customer Service Professionals with Dutch language Skills Needed! Relocation Assistance Provided!We are collaborating with a toptier Outsourcing/BPO consultancy that is looking to hire a Customer Support Agent in Riga.Work Details:Work Model: OnsiteLocation: Riga LatviaEmployment Type: FulltimeResponsibilities:Manage incoming customer inquiries for a payment...

  • Customer Service Representative German speaking

    1 settimana fa

    Re, Italia Careerxtra A tempo pieno

    Customer Service Professionals with German language Skills Needed! Relocation Assistance Provided!We are collaborating with a toptier Outsourcing/BPO consultancy that is looking to hire a Customer Support Agent in Riga.Work Details:Work Model: OnsiteLocation: Riga LatviaEmployment Type: FulltimeResponsibilities:Manage incoming customer inquiries for a...

  • Customer Service Representative Finnish speaking

    1 settimana fa

    Re, Italia Careerxtra A tempo pieno

    Customer Service Professionals with Finnish language Skills Needed! Relocation Assistance Provided!We are collaborating with a toptier Outsourcing/BPO consultancy that is looking to hire a Customer Support Agent in Riga.Work Details:Work Model: OnsiteLocation: Riga LatviaEmployment Type: FulltimeResponsibilities:Manage incoming customer inquiries for a...

  • Customer Service Representative Norwegian speaking

    7 giorni fa

    Re, Italia Careerxtra A tempo pieno

    Customer Service Professionals with Norwegian language Skills Needed! Relocation Assistance Provided!We are collaborating with a toptier Outsourcing/BPO consultancy that is looking to hire a Customer Support Agent in Riga.Work Details:Work Model: OnsiteLocation: Riga LatviaEmployment Type: FulltimeResponsibilities:Manage incoming customer inquiries for a...

  • Customer Service Representative Swedish speaking

    7 giorni fa

    Re, Italia Careerxtra A tempo pieno

    Customer Service Professionals with Swedish language Skills Needed! Relocation Assistance Provided!We are collaborating with a toptier Outsourcing/BPO consultancy that is looking to hire a Customer Support Agent in Riga.Work Details:Work Model: OnsiteLocation: Riga LatviaEmployment Type: FulltimeResponsibilities:Manage incoming customer inquiries for a...

  • Customer Service Representative Finnish speaking

    2 giorni fa

    Re, Italia Careerxtra A tempo pieno

    Customer Service Professionals with Finnish language Skills Needed! Relocation Assistance Provided!We are collaborating with a toptier Outsourcing/BPO consultancy that is looking to hire a Customer Support Agent in Riga.Work Details:Work Model: OnsiteLocation: Riga LatviaEmployment Type: FulltimeResponsibilities:Manage incoming customer inquiries for a...

  • Customer Service Representative German speaking

    2 giorni fa

    Re, Italia Careerxtra A tempo pieno

    Customer Service Professionals with German language Skills Needed! Relocation Assistance Provided!We are collaborating with a toptier Outsourcing/BPO consultancy that is looking to hire a Customer Support Agent in Riga.Work Details:Work Model: OnsiteLocation: Riga LatviaEmployment Type: FulltimeResponsibilities:Manage incoming customer inquiries for a...

  • Customer Service Representative Swedish speaking

    2 giorni fa

    Re, Italia Careerxtra A tempo pieno

    Customer Service Professionals with Swedish language Skills Needed! Relocation Assistance Provided!We are collaborating with a toptier Outsourcing/BPO consultancy that is looking to hire a Customer Support Agent in Riga.Work Details:Work Model: OnsiteLocation: Riga LatviaEmployment Type: FulltimeResponsibilities:Manage incoming customer inquiries for a...

  • Customer Service Representative Norwegian speaking

    2 giorni fa

    Re, Italia Careerxtra A tempo pieno

    Customer Service Professionals with Norwegian language Skills Needed! Relocation Assistance Provided!We are collaborating with a toptier Outsourcing/BPO consultancy that is looking to hire a Customer Support Agent in Riga.Work Details:Work Model: OnsiteLocation: Riga LatviaEmployment Type: FulltimeResponsibilities:Manage incoming customer inquiries for a...

  • Customer Service Representative Dutch speaking

    2 giorni fa

    Re, Italia Careerxtra A tempo pieno

    Customer Service Professionals with Dutch language Skills Needed! Relocation Assistance Provided!We are collaborating with a toptier Outsourcing/BPO consultancy that is looking to hire a Customer Support Agent in Riga.Work Details:Work Model: OnsiteLocation: Riga LatviaEmployment Type: FulltimeResponsibilities:Manage incoming customer inquiries for a payment...

  • Danish Technical Support Agent

    1 settimana fa

    Re, Italia Recruit4Work SL A tempo pieno

    For one of the biggest names in tech we are looking for Technical support agents. In this challenging role you will help end clients solve technical problems and answer any questions they may have. Our ideal candidate isA natural team player we believe in supporting and developing our people Someone who loves to give and receive fantastic customer service ...

  • Danish Technical Support Agent

    2 giorni fa

    Re, Italia Recruit4Work SL A tempo pieno

    For one of the biggest names in tech we are looking for Technical support agents. In this challenging role you will help end clients solve technical problems and answer any questions they may have. Our ideal candidate isA natural team player we believe in supporting and developing our people Someone who loves to give and receive fantastic customer service ...

  • Customer Service Representative

    1 settimana fa

    Re, Italia Carbiz A tempo pieno

    $50k$60k Base Super APR Bonus Incentives!Fulltime opportunities available! Collaborative team culture and surrounded by likeminded individuals!Carbiz is on the lookout for motivated personable and detailfocused individuals to join our Operations team as Customer Service Representatives!About Us:Carbiz stands at the forefront of the accident management...

  • Customer Service Representative

    2 giorni fa

    Re, Italia Carbiz A tempo pieno

    $50k$60k Base Super APR Bonus Incentives!Fulltime opportunities available! Collaborative team culture and surrounded by likeminded individuals!Carbiz is on the lookout for motivated personable and detailfocused individuals to join our Operations team as Customer Service Representatives!About Us:Carbiz stands at the forefront of the accident management...

  • Danish Technical Support

    1 settimana fa

    Re, Italia Recruit4Work SL A tempo pieno

    Want to start a new adventure Move to Greece and experience Mediterranean life! Move to Greece and experience the way of living there. Enjoy the great weather try the traditional cuisine go to the beach and visit the hotspots. Sound like an adventure for you Take a look at this position!For one of the biggest names in tech we are looking for Technical...

  • Danish Technical Support

    2 giorni fa

    Re, Italia Recruit4Work SL A tempo pieno

    Want to start a new adventure Move to Greece and experience Mediterranean life! Move to Greece and experience the way of living there. Enjoy the great weather try the traditional cuisine go to the beach and visit the hotspots. Sound like an adventure for you Take a look at this position!For one of the biggest names in tech we are looking for Technical...

  • Customer Support Representative II

    1 settimana fa

    Re, Italia Sagan A tempo pieno

    Job Title: Customer Support Representative II LATAMLocation: Remote (EST Time Zones)Salary Range: up to 1000 USDWork Schedule: Monday Wednesday and Friday 5 PM to 1 AM and Saturday and Sunday 9 AM to 5 PM. (EST)NOTE: INDEPENDENT CONTRACTOR POSITIONCompany Overview:Sagan is an exclusive membership community for top executives founders and CEOs seeking to...

  • Customer Support Representative II

    2 giorni fa

    Re, Italia Sagan A tempo pieno

    Job Title: Customer Support Representative II LATAMLocation: Remote (EST Time Zones)Salary Range: up to 1000 USDWork Schedule: Monday Wednesday and Friday 5 PM to 1 AM and Saturday and Sunday 9 AM to 5 PM. (EST)NOTE: INDEPENDENT CONTRACTOR POSITIONCompany Overview:Sagan is an exclusive membership community for top executives founders and CEOs seeking to...