Customer Service Representative Swedish speaking

2 settimane fa

Re, Italia Careerxtra A tempo pieno
Customer Service Professionals with Swedish language Skills Needed Relocation Assistance ProvidedWe are collaborating with a toptier Outsourcing/BPO consultancy that is looking to hire a Customer Support Agent in Riga.
Work Details:
  • Work Model: Onsite
  • Location: Riga Latvia
  • Employment Type: Fulltime

Responsibilities:
  • Manage incoming customer inquiries for a payment platform via phone chat and email and provide solutions to end users.
  • Document case resolutions in the contact center tool based on client communication.
  • Ensure cases are resolved within the case life cycle.
  • Escalate highpriority issues as per client specifications to the immediate lead if necessary.
  • Work both independently and as part of a team.
  • Maintain effective communication with internal and external contacts.
  • Deliver an exceptional customer experience.
  • Adhere to quality standards on all handled contacts.
  • Follow the work schedule and be prepared to start work on time.
  • Manage contacts while meeting projectdefined targets: response time handle time and resolution rate.
  • Undertake any additional tasks that may enhance client service or improve your KPIs.
  • Participate in training sessions.

Requirements:
  • Professional fluency in Swedish (C1 level) and English (B1 level) both spoken and written.
  • Prior experience in an outsourced customer service environment is a plus.
  • EU citizenship or a valid work permit for Latvia.
  • Computer literate with a minimum typing speed of 50 wpm at 90% accuracy.
  • An optimistic friendly positive and selfdriven individual.
  • Ability to work in a team.
  • A serviceoriented profile with a focus on problemsolving.
  • Ability to work shift hours/parttime (as legally permissible) and adapt quickly to changing priorities.
  • No negative remarks in a background check such as a criminal record and willingness to undergo such a background check process during the recruitment process.

Benefits:
  • Paid startup training and professional development sessions.
  • Support with relocation.
  • A dynamic and diverse role in a pleasant and modern environment.
  • Opportunities for personal and professional growth.
  • Teambuilding activities.

typing speed and accuracy,professional development,quality standards,project,phone support,email support,problem solving,documentation,escalation management,computer literacy,on-call support,multi-tasking,technical support,english,chat support,swedish,swedish language,online support,shift work,email,customer service,service-oriented,typing,teamwork,communication,customer,communication skills,chat,record,service orientation,case,problem-solving,swedish language skills,customer support

  • Customer Service Representative Norwegian speaking

    2 settimane fa

    Re, Italia Careerxtra A tempo pieno

    Customer Service Professionals with Norwegian language Skills Needed! Relocation Assistance Provided!We are collaborating with a toptier Outsourcing/BPO consultancy that is looking to hire a Customer Support Agent in Riga.Work Details:Work Model: OnsiteLocation: Riga LatviaEmployment Type: FulltimeResponsibilities:Manage incoming customer inquiries for a...

  • Customer Service Representative Dutch speaking

    3 settimane fa

    Re, Italia Careerxtra A tempo pieno

    Customer Service Professionals with Dutch language Skills Needed! Relocation Assistance Provided!We are collaborating with a toptier Outsourcing/BPO consultancy that is looking to hire a Customer Support Agent in Riga.Work Details:Work Model: OnsiteLocation: Riga LatviaEmployment Type: FulltimeResponsibilities:Manage incoming customer inquiries for a payment...

  • Customer Service Representative German speaking

    3 settimane fa

    Re, Italia Careerxtra A tempo pieno

    Customer Service Professionals with German language Skills Needed! Relocation Assistance Provided!We are collaborating with a toptier Outsourcing/BPO consultancy that is looking to hire a Customer Support Agent in Riga.Work Details:Work Model: OnsiteLocation: Riga LatviaEmployment Type: FulltimeResponsibilities:Manage incoming customer inquiries for a...

  • Customer Service Representative Danish speaking

    3 settimane fa

    Re, Italia Careerxtra A tempo pieno

    Customer Service Professionals with Danish language Skills Needed! Relocation Assistance Provided!We are collaborating with a toptier Outsourcing/BPO consultancy that is looking to hire a Customer Support Agent in Riga.Work Details:Work Model: OnsiteLocation: Riga LatviaEmployment Type: FulltimeResponsibilities:Manage incoming customer inquiries for a...

  • Customer Service Representative Finnish speaking

    3 settimane fa

    Re, Italia Careerxtra A tempo pieno

    Customer Service Professionals with Finnish language Skills Needed! Relocation Assistance Provided!We are collaborating with a toptier Outsourcing/BPO consultancy that is looking to hire a Customer Support Agent in Riga.Work Details:Work Model: OnsiteLocation: Riga LatviaEmployment Type: FulltimeResponsibilities:Manage incoming customer inquiries for a...

  • Customer Service Representative Dutch speaking

    2 settimane fa

    Re, Italia Careerxtra A tempo pieno

    Customer Service Professionals with Dutch language Skills Needed! Relocation Assistance Provided!We are collaborating with a toptier Outsourcing/BPO consultancy that is looking to hire a Customer Support Agent in Riga.Work Details:Work Model: OnsiteLocation: Riga LatviaEmployment Type: FulltimeResponsibilities:Manage incoming customer inquiries for a payment...

  • Customer Service Representative German speaking

    2 settimane fa

    Re, Italia Careerxtra A tempo pieno

    Customer Service Professionals with German language Skills Needed! Relocation Assistance Provided!We are collaborating with a toptier Outsourcing/BPO consultancy that is looking to hire a Customer Support Agent in Riga.Work Details:Work Model: OnsiteLocation: Riga LatviaEmployment Type: FulltimeResponsibilities:Manage incoming customer inquiries for a...

  • Customer Service Representative Finnish speaking

    2 settimane fa

    Re, Italia Careerxtra A tempo pieno

    Customer Service Professionals with Finnish language Skills Needed! Relocation Assistance Provided!We are collaborating with a toptier Outsourcing/BPO consultancy that is looking to hire a Customer Support Agent in Riga.Work Details:Work Model: OnsiteLocation: Riga LatviaEmployment Type: FulltimeResponsibilities:Manage incoming customer inquiries for a...

  • Customer Service Representative Norwegian speaking

    2 settimane fa

    Re, Italia Careerxtra A tempo pieno

    Customer Service Professionals with Norwegian language Skills Needed! Relocation Assistance Provided!We are collaborating with a toptier Outsourcing/BPO consultancy that is looking to hire a Customer Support Agent in Riga.Work Details:Work Model: OnsiteLocation: Riga LatviaEmployment Type: FulltimeResponsibilities:Manage incoming customer inquiries for a...

  • Customer Service Representative Danish speaking

    2 settimane fa

    Re, Italia Careerxtra A tempo pieno

    Customer Service Professionals with Danish language Skills Needed! Relocation Assistance Provided!We are collaborating with a toptier Outsourcing/BPO consultancy that is looking to hire a Customer Support Agent in Riga.Work Details:Work Model: OnsiteLocation: Riga LatviaEmployment Type: FulltimeResponsibilities:Manage incoming customer inquiries for a...

  • Customer Service Representative

    3 settimane fa

    Re, Italia Carbiz A tempo pieno

    $50k$60k Base Super APR Bonus Incentives!Fulltime opportunities available! Collaborative team culture and surrounded by likeminded individuals!Carbiz is on the lookout for motivated personable and detailfocused individuals to join our Operations team as Customer Service Representatives!About Us:Carbiz stands at the forefront of the accident management...

  • Customer Service Representative

    2 settimane fa

    Re, Italia Carbiz A tempo pieno

    $50k$60k Base Super APR Bonus Incentives!Fulltime opportunities available! Collaborative team culture and surrounded by likeminded individuals!Carbiz is on the lookout for motivated personable and detailfocused individuals to join our Operations team as Customer Service Representatives!About Us:Carbiz stands at the forefront of the accident management...

  • Butikssljare till Swedish Match

    3 settimane fa

    Re, Italia Nordic Retail Group A tempo pieno

    Nordic Retail Group sker nuengagerade sljare som vill jobba med Swedish Match och ansvara fr deras shopinshop.Tjnsten r frmst schemalagd mellan torsdagsndag och r en deltidstjnst som kan variera i antalet timmar per mnad (Genomsnittligt r passen mellan kl 1018).Avtaletr tillsvidare med 6 mnaders provanstllning. Om Swedish MatchMed en portflj som bestr av bde...

  • Butikssljare till Swedish Match

    2 settimane fa

    Re, Italia Nordic Retail Group A tempo pieno

    Nordic Retail Group sker nuengagerade sljare som vill jobba med Swedish Match och ansvara fr deras shopinshop.Tjnsten r frmst schemalagd mellan torsdagsndag och r en deltidstjnst som kan variera i antalet timmar per mnad (Genomsnittligt r passen mellan kl 1018).Avtaletr tillsvidare med 6 mnaders provanstllning. Om Swedish MatchMed en portflj som bestr av bde...

  • Customer Support Representative II

    3 settimane fa

    Re, Italia Sagan A tempo pieno

    Job Title: Customer Support Representative II LATAMLocation: Remote (EST Time Zones)Salary Range: up to 1000 USDWork Schedule: Monday Wednesday and Friday 5 PM to 1 AM and Saturday and Sunday 9 AM to 5 PM. (EST)NOTE: INDEPENDENT CONTRACTOR POSITIONCompany Overview:Sagan is an exclusive membership community for top executives founders and CEOs seeking to...

  • Customer Support Representative II

    2 settimane fa

    Re, Italia Sagan A tempo pieno

    Job Title: Customer Support Representative II LATAMLocation: Remote (EST Time Zones)Salary Range: up to 1000 USDWork Schedule: Monday Wednesday and Friday 5 PM to 1 AM and Saturday and Sunday 9 AM to 5 PM. (EST)NOTE: INDEPENDENT CONTRACTOR POSITIONCompany Overview:Sagan is an exclusive membership community for top executives founders and CEOs seeking to...

  • Polish Customer Service

    2 settimane fa

    Re, Italia Recruit4Work SL A tempo pieno

    Greece is known as a beautiful holiday destination but did you know you are also able to move there and start a new job! We can help you make this happen we can offer you a job in an ambitious international company in which you are able to help customers with their questions. Further you will be experiencing the way of living in Greece you can try the...

  • Polish Customer Service

    3 settimane fa

    Re, Italia Recruit4Work SL A tempo pieno

    Greece is known as a beautiful holiday destination but did you know you are also able to move there and start a new job! We can help you make this happen we can offer you a job in an ambitious international company in which you are able to help customers with their questions. Further you will be experiencing the way of living in Greece you can try the...

  • German Speaking Service Delivery Support Associate

    3 settimane fa

    Re, Italia Black Pen Recruitment A tempo pieno

    Our client one the worlds largest eCommerce platforms is looking for a highly driven German Speaking Service Delivery Support Associate . The company has been around for over 25 years and has an outstanding reputation within the eCommerce industry. They become one the worlds most trustworthy sites for online retail with over 12 million products to date. Job...

  • German Speaking Service Delivery Support Associate

    2 settimane fa

    Re, Italia Black Pen Recruitment A tempo pieno

    Our client one the worlds largest eCommerce platforms is looking for a highly driven German Speaking Service Delivery Support Associate . The company has been around for over 25 years and has an outstanding reputation within the eCommerce industry. They become one the worlds most trustworthy sites for online retail with over 12 million products to date. Job...