Dutch speaking Customer Support istant
1 mese fa
Position: Customer Care Specialist (Dutchspeaking)Location: Remote in HungaryEmployment Type: Fulltime
Duties:
- Provide technicalbased customer assistance via voice chat and email
- Deliver exceptional customer experience
- Document interactions in a CRM system
- Participate in team initiatives provide feedback and support colleagues
Requirements:
- Fluent in Dutch/Flemish (C1) and English (B2)
- Experience in Customer Support or technical support especially with help desk or IT functions
- Ability to pass a background check
- Independent and effective remote team player
- Strong problemsolving and critical thinking skills
- Adaptable and flexible with process and information changes
- Proficient with external systems and PCbased internet/software applications (e.g. Microsoft Office)
Offer:
- Excellent remuneration package based on experience skills and performance
- Indefinite contract
- Private health and life insurance
- Eight hours shifts on weekly rotation with colleagues covering line operating hours from Monday to Sunday from 9 AM to 11 PM
- Fully remote work from Hungary
- A dynamic and creative team with a positive and friendly atmosphere
- Good work environment the employer can show off great reviews from their employees
- Guidance and tools to reach your full potential
microsoft office,crm,english,proficiency with microsoft office,customer care,on-call support,communication skills,flemish,remote team player,web chat,dutch/flemish,dutch,customer,hospitality experience,problem-solving,car rental,adaptability,pc-based internet/software applications,fluent in english,b2,remote team collaboration,dutch/flemish language proficiency,it functions,english language proficiency,communication,help desk support,flexibility,cancellations,bpo,email,problem solving,chat,technical support,commerce,crm system,customer support,customer service,critical thinking,basic,help desk
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