Field Service Engineer UK Mobile Water Solutions

3 settimane fa

Re, Italia Saur EUROPE A tempo pieno

With over 25 years of experience NSI Mobile Water Solutions part of Nijhuis Saur Industries (Saur Group) is a leading provider of temporary water and wastewater treatment services. We offer an alternative to fixed plants to help customers maintain continuity of supply to core operations and minimise downtime in a wide range situation 24/7 365 days a year.

At NSI Mobile Water Solutions we believe in Professionalism Communication Teamwork External Focus and Service Excellence.

Summary

The Field Service Engineer UK ensures that customers can use Mobile Water Solutions rental equipment safely and efficiently to support an optimal performance. Activities include technical support installation commissioning and maintenance services for mobile water treatment equipment that is rented out to customers. The Field Service Engineer plays a crucial role in maintaining customer satisfaction and fostering positive relationships with clients and rental companies.

The Field Service Engineer reports to the Operations Manager UK & Nordics.

Job Responsibilities

  • Installation: Setting up and installing equipment at the customers location ensuring it functions correctly and safely.
  • Maintenance: Performing routine maintenance and inspections to ensure that the equipment remains in good working condition during the rental period.
  • Repairs: Troubleshooting and repairing equipment if it breaks down or experiences technical issues during the rental period.
  • Customer Support: Providing technical support and guidance to customers regarding the proper use and maintenance of the equipment. Interact with customers to understand their equipment needs provide guidance on equipment operation and address any issues or concerns. Deliver excellent customer service and build strong relationships.
  • Documentation: Maintaining detailed records of equipment maintenance and repairs including service reports parts replacements and work performed.
  • Safety Compliance: Ensuring that the equipment meets safety and regulatory standards and addressing any compliance issues.
  • Training: In some cases offering training to customers or rental staff on the proper operation and maintenance of the equipment.
  • Inventory Management: Monitoring the inventory of rental equipment ordering spare parts when needed and coordinating with suppliers.
  • Troubleshooting: Diagnosing and resolving technical problems efficiently to minimize downtime for customers.
  • Reporting: Providing feedback to rental companies about the performance and condition of equipment as well as suggestions for improvements or replacements.
  • Performs other duties of similar nature and level as assigned.

Job Requirements

  • Vocational Diploma in Engineering or equivalent mechanical and electrical work experience
  • Proven work experience as Field Service Engineer (in the water industry) or a similar role (e.g. equipment maintenance repair or a related field)
  • Mechanical and electrical knowledge and skills
  • Knowledge of safety regulations and best practices to ensure a safe work environment.
  • A good level of English language to communicate effective and clear with both technical and nontechnical personnel including clients team members and supervisors.
  • Knowledge of Google Application Suite and/or Microsoft Office software packages (Excel Word PowerPoint) and diagnostic tools used in equipment servicing.
  • Capability to work across cultures borders and different methods of executing business within an international team.
  • Possess a valid Drivers License to drive in the region
  • Physical Fitness Ability to drive and work in various physically demanding environments (weather conditions 24/7 duties)

Working for us means

We offer training and career development plans with competitive salary andbenefits. Company vehicle and fuel card are provided for business purpose.

NSI Mobile Water Solutions is an equal opportunities employer. We invest in diversity ensure equity and a sense of belonging in our inclusive culture. We have a zerotolerance policy for harassment bias or discrimination towards applicants and employees.

Are you a recruiter

Please refrain from calling or emailing us unless we have contacted you first. We intend to find our new colleagues ourselves therefore agency support is not required. Any Profiles and resumes sent unsolicited by agencies even if sent directly to a hiring manager will be treated as direct applications from the candidate.

Join our #missionwater

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