Field Service Engineer

1 mese fa

Como, Italia Jord International A tempo pieno

Job Description:
The Field Engineer is to provide capable and effective field support to Jord clients and projects to ensure the reliable operation of equipment supplied and/or serviced by Jord while working with minimal supervision. This includes installation, alignment, pre-commissioning, commissioning, maintenance, troubleshooting, resolution of warranty & performance issues and optimisation of all equipment within Jord’s scope of service at a site level. This includes the training of end-user staff and determination of end-user quality improvements. This role will interface directly with Customers, the Aftermarket Sales Team, Spare Parts, Operations Project Managers, Engineering and various levels of Jord management in the execution of the required duties.

Duties and Responsibilities:

  1. Provide on-site technical support, installation supervision and commissioning support for the equipment Jord supplies and/or services.
  2. Perform hands-on, on-site, condition assessment, troubleshooting, service and repairs.
  3. Provide technical support to external customers to effectively resolve customer issues.
  4. Provide on-site training of end users or customer staff where required.
  5. Ensure customer satisfaction is maintained and escalate technical or customer issues to the aftermarket sales team as necessary.
  6. Promote continuous improvement on site by providing effective and professional feedback on site issues.
  7. Interfacing with cross functional work teams within Jord including Engineering, Project Management, Quality Assurance, Procurement, manufacturing and RCA teams.
  8. Assist in the development and review of Jord Technical Service documentation.
  9. Prepare and review reports and QAQC documentation.
  10. Inspect components and equipment and take active involvement for product development and Root Cause Analysis.
  11. Develop and maintain service information and reports in Jord’s Horizon Systems.
  12. Interact with Jord’s customer support and the aftermarket sales team to continually evaluate and improve equipment support solutions, channels and strategies.
  13. Present Jord as a professional, capable, reliable and experienced service provider and maintain effective communications with the client during the assignment to ensure satisfaction and implement any necessary corrective action.
  14. Remain flexible in filling other field assignments as and when required.
  15. Ensure timely completion and submission of all documentation and paperwork required by the position and specific assignments.
  16. Ensure compliance to all HS&E, Quality and Environmental procedures and requirements required by Jord and any end user site.
  17. Undertake training where required or determined as necessary by the Company.
  18. Undertake miscellaneous other duties as required.
  19. Adhere to all Jord company policies and IMS requirements.

Skills and Experience:

  1. Bachelor’s Degree or equivalent technical qualifications in mechanical engineering or related trade qualifications.
  2. A minimum of six years’ experience as a Field Services Engineer or suitable similar position.
  3. A strong understanding or previous exposure to Jord’s product range or products of a similar nature.
  4. The ability to comprehend mechanical, electrical and process drawings and be able to effectively use computer databases, in-house programs and MS Office programs.
  5. Strong troubleshooting skills and technical aptitude.
  6. Strong communication skills in written and spoken English and the ability to effectively work, cooperate and communicate with client and end users on site.
  7. A high degree of mobility, preparedness to travel for extended periods and the ability to adapt to situations that can be stressful and natural environments that can exhibit extremes in temperature and conditions.
  8. A strong understanding of the relevant health and safety regulations.
#J-18808-Ljbffr

  • Field Service Engineer

    1 mese fa

    Como, Lombardia, Italia Jord International A tempo pieno

    Job Summary:The Field Service Engineer will provide technical support and maintenance services to Jord International clients and projects. This includes installation, alignment, pre-commissioning, commissioning, maintenance, troubleshooting, and resolution of warranty and performance issues.Key Responsibilities:Provide on-site technical support and...

  • Field Service Engineer

    2 settimane fa

    Como (CO), Italia Jord International A tempo pieno

    Job Description: The Field Engineer is to provide capable and effective field support to Jord clients and projects to ensure the reliable operation of equipment supplied and/or serviced by Jord while working with minimal supervision. This includes installation, alignment, pre-commissioning, commissioning, maintenance, troubleshooting, resolution of...

  • Field Service Professional

    3 settimane fa

    Como, Lombardia, Italia Jord International A tempo pieno

    Job Title: Field Service ProfessionalThe Field Service Professional at Jord International is responsible for providing reliable field support to clients and projects, ensuring the efficient operation of equipment supplied and serviced by the company. This role involves working with minimal supervision, covering installation, alignment, pre-commissioning,...

  • Field Service Technician

    1 settimana fa

    Como, Italia Blm Group A tempo pieno

    Location: Cantù (CO) Field Service Technician è il ruolo che svolge presso i clienti attività di installazione, collaudo, formazione e riparazione di macchine e sistemi di automazione di BLMGROUP. Il ruolo richiede una forte preparazione tecnica (in ambito elettrotecnico, meccanico o meccatronico), buone doti relazionali e organizzative, disponibilità a...

  • Field Service Technician

    4 settimane fa

    Como, Italia BLM Group A tempo pieno

    Location**:Cantù (CO)** **Field Service Technician** è il ruolo che svolge presso i clienti attività di installazione, collaudo, formazione e riparazione di macchine e sistemi di automazione di BLMGROUP. Il ruolo richiede una forte preparazione técnica (in ambito elettrotecnico, meccanico o meccatronico), buone doti relazionali e organizzative,...

  • Field Service Technician

    5 mesi fa

    Como, Italia BLM Group A tempo pieno

    Location **Cantù (CO)** **Field Service Technician **è il ruolo che svolge presso i clienti attività di installazione, collaudo, formazione e riparazione di macchine e sistemi di automazione di BLMGROUP. Il ruolo richiede una forte preparazione técnica (in ambito elettrotecnico, meccanico o meccatronico), buone doti relazionali e organizzative,...

  • Field Service Technician

    2 settimane fa

    Como, Italia BLM Group A tempo pieno

    Location: Cantù (CO)Field Service Technician è il ruolo che svolge presso i clienti attività di installazione, collaudo, formazione e riparazione di macchine e sistemi di automazione di BLMGROUP. Il ruolo richiede una forte preparazione tecnica (in ambito elettrotecnico, meccanico o meccatronico), buone doti relazionali e organizzative, disponibilità a...

  • Assistente Técnico

    5 mesi fa

    Como, Italia Nuova Genetica Italiana srl A tempo pieno

    NGI azienda che offre servizi e assistenza técnica ai laboratori di genomica e biologia molecolare in vari settori per ampliamento organico cerca un/una assistente tecnico (Field Service Technician) I requisiti minimi richiesti sono: - Conoscenza técnica e pratica delle apparecchiature elettroniche ?. - competenza in MS Office; - buona conoscenza della...

  • Field Service Technician

    2 settimane fa

    Como (CO), Italia BLM Group A tempo pieno

    Location: Cantù (CO) Field Service Technician è il ruolo che svolge presso i clienti attività di installazione, collaudo, formazione e riparazione di macchine e sistemi di automazione di BLMGROUP. Il ruolo richiede una forte preparazione tecnica (in ambito elettrotecnico, meccanico o meccatronico), buone doti relazionali e organizzative, disponibilità...

  • Service Engineer

    3 mesi fa

    Como, Italia Page Personnel A tempo pieno

    Il nostro cliente Il nostro cliente è un'Azienda Multinazionale Settore Automazione. La figura ricercata La risorsa, riportando al Service Manager, si occuperà delle seguenti funzioni: Risolvere guasti hardware, software e di sistema e determinare la riparazione più conveniente per ridurre al minimo i tempi di inattività del cliente in loco Fornire...

  • Field Coordinator

    4 mesi fa

    Como, Italia CPM Italy A tempo pieno

    Vuoi un mini spoiler su Cosine Italy?Collaboriamo con i maggiori brand mondiali combinando dati, informazioni, esperienza e creatività per impostare strategie di vendita efficaci.In Cosine Italy lavoriamo con grinta e motivazione con l'obiettivo di pensare e sviluppare metodologie innovative e vincenti. Non abbiamo paura di osare.La nostra passione per...

  • Production Engineer

    4 settimane fa

    Como, Lombardia, Italia Rafhan Maize Products Co. Ltd. A tempo pieno

    Production Engineer - Process OptimizationAt Rafhan Maize Products Co. Ltd., we are seeking a highly skilled Production Engineer to join our team. The successful candidate will be responsible for optimizing production processes to ensure efficient and safe operations.Key Responsibilities:Develop and implement process improvements to increase productivity and...

  • Senior Software Engineer

    2 settimane fa

    Como, Lombardia, Italia STAFF SPA A tempo pieno

    Key Responsibilities:• Design and implement scalable cloud infrastructure solutions.• Collaborate with cross-functional teams to ensure seamless integration with existing systems.Requirements:• 5+ years of experience in cloud infrastructure and software development.• Proficiency in cloud service providers such as AWS and Azure.About Us:We are a...

  • Software Development Engineer

    3 settimane fa

    Como, Lombardia, Italia EmmeBi Group A tempo pieno

    We are seeking a highly skilled Software Development Engineer to join our team at {company}. As a key member of our software development team, you will be responsible for designing, developing, and testing software applications. This is an excellent opportunity to showcase your skills and contribute to the success of our company.Key Responsibilities:Design,...

  • Software Engineer

    3 settimane fa

    Como, Italia Ernesto A tempo pieno

    We are seeking a skilled Software Engineer to join our team at {company}.About the role:The successful candidate will be responsible for designing, developing, and testing software applications to meet the needs of our business.Key responsibilities:Design and develop software applications using various programming languages and technologies.Collaborate with...

  • Software Engineer Position at {company}

    3 settimane fa

    Como, Lombardia, Italia Adecco Italia A tempo pieno

    About the Role:We are seeking a skilled Software Engineer to join our team at {company}. As a key member of our development team, you will be responsible for designing, developing, and maintaining our software applications.Key Responsibilities:• Design and develop software applications using a range of programming languages and technologies• Collaborate...

  • **Software Engineer** with a strong focus on developing scalable and efficient software solutions.

    3 settimane fa

    Como, Lombardia, Italia jobtech A tempo pieno

    **Job Title:** Software EngineerAs a Software Engineer at {company}, you will be responsible for developing high-quality software solutions that meet the needs of our customers. You will work closely with our cross-functional teams to design, implement, and test software applications.**Key Responsibilities:**Design and develop scalable and efficient software...

  • Senior Software Engineer with Expertise in Artificial Intelligence and Machine Learning

    2 settimane fa

    Como, Lombardia, Italia Randstad Italia Spa A tempo pieno

    As a Senior Software Engineer with expertise in Artificial Intelligence and Machine Learning, you will play a key role in the development of cutting-edge AI and ML solutions. Your technical skills and experience will be essential in driving the success of our team. If you are passionate about AI and ML, and have a strong background in software engineering,...

  • Process Quality Workshop Engineer

    2 settimane fa

    Como, Italia Kion Group Ag A tempo pieno

    Process Quality Workshop Engineer page is loaded Process Quality Workshop Engineer Bewerben locations Pallejà, Barcelona, Spain time type Full time posted on Vor 3 Tagen ausgeschrieben job requisition id JR-0064426 Linde Material Handling se cuenta entre los líderes mundiales en la fabricación de carretillas elevadoras, vehículos de interior y...

  • Quality Engineer

    4 settimane fa

    Como, Italia Quality Enterprises USA A tempo pieno

    Como Quality Engineer for App Mobile trabajarás junto a profesionales de primer nivel en el desarrollo de proyectos para importantes empresas en la región, los que desafiarán y potenciarán tus habilidades. Llevarás a cabo soluciones para diferentes tipologías de proyectos digitales, dependiendo del requerimiento de nuestros clientes. Serás parte de un...