Technical Sales Engineer

1 settimana fa

Monza, Italia Alfa Laval Corporate AB A tempo pieno

Every day, we get opportunities to make a positive impact – on our colleagues, partners, customers, and society. Together, we’re pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas, including energy, food, water, and shipping.

As we push forward, the innovative, open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So, as we shape a more resourceful, less wasteful world, we build our careers too.

The Internal Sales Engineer will establish and develop sales for the assigned market. The job objective is to maximize business opportunities and develop homogenous relations with customers enabling and expanding all Alfa Laval sales and product portfolio. The end-customer targets are Small Refinery, Petrochemical, Oil & Gas, Power, Steel Chemical, Inorganic and Chemical. The Internal Sales Engineer must cooperate with the manager and reference team to find the most efficient way to serve the different customers.

Key Tasks:

The main Sales Support tasks are:

  • Technical process selection preparation, sizing validation, size proposal, metallurgy check etc. according to experience.
  • Mentor and support colleagues to size correctly the heat exchanger in 1 and 2 phases duty in industrial process application.
  • Relation with the Project Office in the main factory Fontanill and Never and possible with different factories.
  • Handling and maintaining general information to agents and support for external process training and events.

The main Sales tasks are:

  • To develop the market through promotion and conversion to Alfa Laval heat exchanger technology directly.
  • To be aware of present and future opportunities for customers. Promote technological conversions in process heat exchangers.
  • Acting proper sales follow-up on assigned customers.
  • Generate CRM offers.
  • Process offer to order in Cas.
  • Keep track and follow up on proper sales cases.
  • To keep customers' project status/opportunities and company profile updated in the CRM (=OneCrm) following corporate rules.
  • To coordinate efforts among employees inside Alfa Laval to reach target sales and customer satisfaction. Promote customer meetings and seminars.
  • Initiate D7 requests for international projects initiated locally and secure project coordination and finalization.
  • Quote and negotiate products in the capital sales area.
  • Cooperate with the Services division to maximize customer satisfaction.

Competencies, Experience, and Attitudes:

  • Formal Education: Technical background in chemical process engineering.
  • Skills & Experiences: Sales experience with customers in project-oriented business. Good communication skills and understanding of the customer decision-making process.
  • Attitudes & Abilities: Fast reacting, easy to take initiative, independent but measured in decisions. Open mind, ability to think cross-border within the organization, and easy access to management to suggest improvements. Positive attitude, ability to work through others, good teamwork, and oriented to use data.
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