Junior Customer Success Specialist

1 giorno fa


Milan, Italia Motork A tempo pieno
Junior Customer Success Specialist (Internship) - Milan - Motork

Seniority Level: Internship

MotorK is the leading sales and marketing technology company in Europe, specialising in the automotive sector. At MotorK, our mission is to empower manufacturers and dealerships to sell more with innovative, cloud-based products and services to offer the best digital customer experience.

We are on a fast and ambitious trajectory and serving 90% of the automotive manufacturers. To continue our growth, we are hiring new talents. If you want to spark the future of the automotive world, join us.

As a result of this growth, we are looking for a talented Junior Customer Success Specialist to join our Italian team based in Milan.

The role

The Junior Customer Success Specialist role will cover a wide range of customer support and sales tasks, working closely with the Business Development team. The Junior Customer Success Specialist will:

  • Be the first and main point of reference for dealers and guide them once the contract has been signed
  • Support our customers in defining their digital strategy
  • Engage with clients at all levels and be the lead for all client engagements
  • Collaborate closely with Sales to support pilot customers, renewals, and expansion opportunities
  • Evaluate dealer performance i.e. failures on website, pictures in stock, usage of new features, website performance etc.
  • Support with the Sales Forecast reporting and monitoring system
  • Propose lead generating campaigns based on best in practice and over performing customers
  • Developing testimonial strategies together with sales
Requirements

Our ideal Junior Customer Success Specialist will have a keen interest in Sales, with a strong understanding of the digital or automotive industry. As well as:

  • Ability to work in a busy, fast paced environment
  • Outstanding customer service and relationship management skills
What to expect from the Recruitment process:
  • HR Interview (Italian and English)
  • Hiring Manager interview (Italian)
  • Country Manager interview (Italian)

MotorK is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any kind. Our company is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at MotorK are based on business needs, job requirements, and individual qualifications, without regard to race, colour, religion or belief, age, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
All personal information will be collected under our Privacy Policy.

#J-18808-Ljbffr

  • Milan, Italia adh Personal Thüringen A tempo pieno

    MotorK is the leading sales and marketing technology company in Europe, specialising in the automotive sector. At MotorK, our mission is to empower manufacturers and dealerships to sell more with innovative, cloud-based products and services to offer the best digital customer experience.We are on a fast and ambitious trajectory and serving 90% of the...


  • Milan, Italia Cleafy A tempo pieno

    We are looking for a Customer Success Specialist eager to empower and inspire our clients on their journey with us.As a Customer Success Specialist at Cleafy, you’ll guide clients through their journey with our products and services, from onboarding to ongoing support. By proactively addressing customer needs, ensuring daily product usage, collecting...


  • Milan, Italia Cleafy A tempo pieno

    We are looking for a Customer Success Specialist eager to empower and inspire our clients on their journey with us.As a Customer Success Specialist at Cleafy, you’ll guide clients through their journey with our products and services, from onboarding to ongoing support. By proactively addressing customer needs, ensuring daily product usage, collecting...


  • Milan, Italia Trustfull A tempo pieno

    Trustfull is seeking a highly motivated SaaS Customer Success to join our team. As a SaaS Customer Success , you will be responsible for ensuring the successful adoption, onboarding, and long-term satisfaction of our SaaS customers.You will work closely with our customers to understand their needs and provide guidance on how to best leverage our SaaS...


  • Milan, Italia Ivalua A tempo pieno

    CUSTOMER SUCCESS ASSOCIATE (M/F) (Milan - Italy)Founded in 2000, Ivalua is a leading global provider of cloud-based procurement solutions.

  • Customer Success Junior

    4 settimane fa


    Milan, Italia ADECCO ITALIA S.p.A. A tempo pieno

    ProfiloIl team Explora della società Adecco Italia spa, per una scale-up fintech di stampo francese, cerca una risorsa da inserire come CUSTOMER SUCCESS JUNIOR (L. 68/99).ResponsabilitàLa risorsa che ricerchiamo verrà introdotta all’interno di un team di risorse, la cui mansione consiste nel dare supporto ai clienti in diversi momenti, come:...


  • Milan, Italia Ingram Micro A tempo pieno

    Customer Success Specialist Information Technology EcosystemAbout UsIngram Micro is a leader in global tech, connecting innovative IT solutions with businesses all over the world. With our AI-powered platform, Ingram Micro Xvantage, we make it easy for customers to get exactly what they need, from hardware and cloud subscriptions to personalized...


  • Milan, Italia Agicap A tempo pieno

    MilanCustomer Success – CS OpsPermanent - Full-TimeHybridCreated in Lyon in 2016 by French entrepreneurs, Agicap is one of the fastest scale-ups in Europe, with over 7000 customers and revenue growth above 100% YoY for the past 3 years. GP Bullhound has ranked us as the next most likely unicorn in Europe.Agicap allows CEOs and Finance teams of SMBs and...


  • Milan, Italia Randstad A tempo pieno

    Randstad Italia S.p.a, DIVISIONE TALENT SELECTION ricerca per importante cliente multinazionale leader nel settore Elettronico un JUNIOR TECHNICAL SUPPORT SPECIALIST Si propone contratto a tempo indeterminatoOrario di lavoro Full time - lavoro Ibrido (2 giorni a settimana smart working)Ral Indicativa: 28k da valutare in base all'esperienzaLuogo di lavoro:...


  • Milan, Italia Agicap A tempo pieno

    Created in Lyon in 2016 by French entrepreneurs, Agicap is one of the fastest scale-ups in Europe, with over 7000 customers and revenue growth above 100% YoY for the past 3 years. GP Bullhound has ranked us as the next most likely unicorn in Europe.Agicap allows CEOs and Finance teams of SMBs and Mid-Market companies to efficiently manage and forecast their...


  • Milan, Italia PRAGMATIKE A tempo pieno

    Job Description: Location: Fully remote, EU timezone (CET +/- 2hours)Start date: ASAPLanguages: Fluent English is mandatoryOur client: SaaS specialized in outbound sales automation Responsibilities: Directly engage with customers across all communication channels, respond to inquiries and feedback to build trust and loyalty.Champion the customer's voice and...


  • Milan, Italia Ingram Micro, Inc. A tempo pieno

    Customer Success Representative High-Tech SolutionsAbout UsIngram Micro is a leader in global tech, connecting innovative IT solutions with businesses all over the world. With our AI-powered platform, Ingram Micro Xvantage, we make it easy for customers to get exactly what they need, from hardware and cloud subscriptions to personalized recommendations and...

  • Junior Customer Service

    3 settimane fa


    Milan, Italia Page Personnel A tempo pieno

    La risorsa inserita nel ruolo di Customer Service si occuperà di:- inserimento delle anagrafiche dei clienti;- gestione dell'intero ciclo degli ordini di vendita: dall'inserimento all'evasione;- assistenza post - vendita;- fatturazione attiva;- supporto ai commerciali.La risorsa ideale ha maturato un'esperienza minima di 6 mesi nel ruolo di Customer...


  • Milan, Italia Ingram Micro, Inc. A tempo pieno

    Customer Success Representative High-Tech SolutionsAbout UsIngram Micro is a leader in global tech, connecting innovative IT solutions with businesses all over the world. With our AI-powered platform, Ingram Micro Xvantage, we make it easy for customers to get exactly what they need, from hardware and cloud subscriptions to personalized recommendations and...


  • Milan, Italia Randstad A tempo pieno

    Randstad Italy SpA is seeking a Junior Finance Specialist on behalf of our client, Huawei Technologies Italia Srl, to support the company’s growth.In this role, you will be part of the Finance Department in Milan, responsible for managing project finances, including budget management, forecasting, accounts receivable, and more. You will also provide...


  • Milan, Italia BizAway A tempo pieno

    We are looking for a driven and enthusiastic Customer Success Executive (m/w/d) , who desires to contribute to the growth and success of our Sales Team. Your role in BizAway Manage and grow a portfolio of existing clients Onboard new corporate clients of our platform, to make sure they are 100% up and running Craft high-level onboarding documentation...


  • Milan, Italia BizAway A tempo pieno

    We are looking for a driven and enthusiastic Customer Success Executive (m/w/d) , who desires to contribute to the growth and success of our Sales Team. Your role in BizAway Manage and grow a portfolio of existing clients Onboard new corporate clients of our platform, to make sure they are 100% up and running Craft high-level onboarding documentation...


  • Milan, Italia PRAGMATIKE A tempo pieno

    Job Description: Location: Fully remote EU timezone (CET / 2hours)Start date: ASAPLanguages: Fluent English is mandatoryOur client: SaaS specialized in outbound sales automation Responsibilities: Directly engage with customers across all communication channels respond to inquiries and feedback to build trust and loyalty.Champion the customers voice and...

  • Junior Customer Service

    3 settimane fa


    Milan, Italia Randstad A tempo pieno

    Randstad Italia ricerca un/una Customer Service Junior per un'azienda cliente situata a Milano.Sede di lavoro: MilanoOrario di lavoro: Full Time, 40 ore settimanali da lunedì a venerdìSi offre: Contratto di 6 mesi in somministrazione, con possibilità di proroga o inserimento diretto in azienda. Ti occuperai della gestione completa del rapporto tra...


  • Milan, Italia Ogury A tempo pieno

    Ogury is  a global adtech company  that delivers Personified Advertising solutions grounded in privacy to brands, agencies and publishers by focusing on targeting personas, not people.We deliver relevant audiences at scale and on quality publisher inventory thanks to  our exclusive data , which is meticulously collected and crafted from millions of...