ETC Operational Information Management

ETC Operational Information Management (OIM) Consultant

Apply remote type Fully Remote locations Rome, Italy time type Full time posted on Posted 3 Days Ago job requisition id JR108661

DEADLINE FOR APPLICATIONS

19 January 2025-23:59-GMT+01:00 Central European Time (Rome)

WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.

ABOUT WFP

The World Food Programme is the world’s largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity, for people recovering from conflict, disasters and the impact of climate change.

At WFP, people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP's values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves.

WHY JOIN WFP?

• WFP is a 2020 Nobel Peace Prize Laureate.
• WFP offers a highly inclusive, diverse, and multicultural working environment.
• WFP invests in the personal & professional development of its employees through a range of training, accreditation, coaching, mentorship, and other programs as well as through internal mobility opportunities.
• A career path in WFP provides an exciting opportunity to work across the various country, regional and global offices around the world, and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe.
• We offer an attractive compensation package (please refer to the Terms and Conditions section of this vacancy announcement).

JOB TITLE: ETC Operational Information Management Consultant

TYPE OF CONTRACT: Consultancy – Level I

UNIT/DIVISION: TECF / ETC

CONTRACT MODALITY: Remote

DURATION: 11 months

BACKGROUND AND PURPOSE OF THE ASSIGNMENT:

The WFP Information Technology Emergency Preparedness & Response Branch is responsible for coordinating and managing the IT response to emergencies for WFP and - as the Emergency Telecommunications Cluster (ETC) lead agency - the wider humanitarian response community. As the operational branch of WFP Information Technology, this branch leads global coordination, advocacy and partnerships for the ETC providing vital communications services in humanitarian emergencies to governments, humanitarian organizations and disaster affected people.

Under the supervision of the Head of ETC Information Management, IT Emergency Preparedness and Response Branch (TECF), the candidate will be expected to carry out Information Management, Analytics and Reporting activities in support of ETC emergency operations and IT Emergency Preparedness and Response (EPR) activities. The role will include travels worldwide sometimes at short notice.

KEY ACCOUNTABILITIES:

• Collate, analyse and communicate needs assessments, key operational information on activities (as per defined indicators) as well as challenges and available resources in order to facilitate access to timely and accurate information used at country, regional and corporate level and support decision-making.
• Gather operational information about the IT/ETC response in a specific emergency to produce up-to-date maps, dashboards and situation reports.
• Identify operational data sets and data sources to produce reports and visual dashboards efficiently.
• Provide regular inputs about IT EPR/ETC activities in the field to OCHA and WFP internal and external situation reports and other inter-agency documents, such as 3W/4Ws and humanitarian dashboards.
• Design and develop needs assessment and user satisfaction surveys; analyse the results and produce comprehensive reports to be shared with IT/ETC Coordinators, management and partners.
• Contribute to enhancing processes to collect, store, analyse and visualize ETC data using digital tools and platforms.
• Build and maintain compelling dashboards for ETC operations and global activities using data visualization tools and platforms.
• Support the IT/ETC Coordinator by providing inputs to IT response plans, Humanitarian Response Plans (HRP), the Humanitarian Needs Overview (HNO), appeals, CERF requests and materials required for donor conferences and fundraising.
• Prepare, organise and provide support to IT Operational Task Forces, Global ETC teleconferences, compiling minutes and disseminating them through the appropriate channels and platforms.
• Assist in providing inputs to the annual reports in collaboration with country offices, monitoring & evaluation and resource management functions to ensure coherence and quality of performance information.
• Draft stories, articles, blog post and social media posts for publication on relevant WFP and IT/ETC platforms.
• Collaborate with counterparts internally and externally to ensure consistency in humanitarian information and to complement WFP TECF & ETC analysis and information.
• Deploy to emergency operations to take on Operational Information Management and Communications activities as required.
• Maintain internal information sharing mechanisms, e-mailing lists, documentation formats and templates, central file store, according to ETC guidance.
• Ensure IT/ETC operational information is up to date on relevant platforms and products and monitor relevant ETC email accounts and direct requests for information as appropriate.
• Ensure that standard Information Management and Reporting procedures and templates are followed to drive the quality, consistency and standardisation of information management and performance reporting across WFP and within the ETC.
• Assist in the procurement of visibility materials (banners, t-shirts, stickers) for emergency operations and events.
• Travel to provide support to ETC operations on the ground and / or deploy as ETC IMO in initial phase of a new emergency.
• Other as required.

DELIVERABLES AT THE END OF THE CONTRACT:

• Act a focal point for a minimum of two ETC operations and support field team with guidance, IM product review.
• Timely remote response and support provided to new emergency operations (within 48 hours of request)
• Timely production of reports within the Global ETC team.

QUALIFICATIONS & EXPERIENCE REQUIRED:

• University degree in Political Science, Economics, Statistics, Information Management or Journalism, Business Management, Social Sciences or other relevant field, desirable, or completion of secondary school education with relevant practical field work experience.
• 3 to 4+ years of professional experience, including some experience in Operational Information Management, Humanitarian Affairs, Monitoring and Evaluation, Technology, Communication, or Journalism, required.
• Experience in using data collection and visualization platforms (i.e. Tableau) and / or graphic design tools, required.

Knowledge & skills

• Ability to communicate clearly both orally and in writing, transforming technical terminology into easily understood language.
• Ability to gather relevant information and data with a comprehensive view of the organization's processes and functions.
• Ability to synthesize and analyze information and data from various sources to create compelling and impactful situational reports and other operational products with the intent of influencing others.
• Ability to effectively monitor outcomes ensuring reliable measurement and clear data.
• Ability to recognize and assess the sensitivity of information obtained; respect the confidential nature of sources of information where relevant.
• Ability to plan and organize work schedule; ability to work with minimum supervision under own initiative and meet deadlines.

Languages

• Fluency in English language. Intermediate knowledge of a second official UN language: Arabic, Chinese, French, Russian, Spanish, and/or WFP’s additional working language, Portuguese, is desirable.

WFP LEADERSHIP FRAMEWORK

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REASONABLE ACCOMMODATION

WFP is dedicated to fostering diversity, equity, and inclusion. Our recruitment process is inclusively crafted to welcome candidates of all backgrounds, celebrating diversity and ensuring a respectful environment for all. We aim for an accessible and fair recruitment journey. Should you need any reasonable accommodations or have accessibility concerns, please reach out to us confidentially at global.inclusion@wfp.org. Our DEI team is here to ensure your full participation in our recruitment process.

NO FEE DISCLAIMER

The United Nations does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it.