Operations Specialist
6 giorni fa
Summary: We are seeking a detailoriented and organized individual to support customer account management and billing followup. The role involves reviewing customer accounts managing billing statuses filing making followup calls to customers and performing data entry. The ideal candidate will have strong computer skills proficiency in Microsoft Excel and Word and excellent customer service abilities.
Position Info:
- Title: Operations Specialist
- Location: 149 Yellowbrook Road Farmingdale NJ 07727
- Client: Not specified
- Duration: American Water
Responsibilities:
- Review customer accounts and billing statuses to ensure accuracy.
- File and organize documents related to customer accounts.
- Make followup calls to customers to address inquiries and resolve billing issues.
- Perform data entry tasks to maintain accurate customer records.
- Prioritize work effectively to manage multiple tasks and deadlines.
- Provide excellent customer service ensuring customer satisfaction and timely resolution of issues.
Required Skills:
- Proficiency in Microsoft Excel and Word.
- Strong organizational skills and attention to detail.
- Excellent customer service skills with the ability to communicate effectively.
- Ability to prioritize tasks and manage time efficiently.
- Strong computer skills and comfort with data entry.
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