Executive Pastry Chef

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Iconic elegance in Milan’s most fashionable neighbourhood. A 15th-century convent turned sophisticated garden retreat, Four Seasons Hotel Milano is a haven in the centre of Milan’s Fashion District. Fall asleep under frescoes in high-ceilinged rooms, dine on authentic Italian dishes on the airy veranda and recover from a day of shopping and sightseeing with a massage in our sleek, modern Spa.

Executive Pastry Chef - Four Seasons Milan

At Four Seasons we consider life and work richer when we truly connect with the people and the environment around us.

Our family members are masters at their crafts – a gardener can become an artist, a manager a conductor, a chef, and an inventor. We look for employees who share the Golden Rule: people who, naturally, believe in treating others as we would have them treat us. We look for our people to characterize a shared passion for excellence and to infuse that enthusiasm into everything they do.

Be You:

The Executive Pastry Chef will demonstrate the following key characteristics:

• Ability to communicate clearly and openly creating an atmosphere of mutual trust and teamwork.
• Demonstrates superior knowledge of Pastry administration and operations.

Proven ability to effectively lead in a variety of situations with operational and guest needs, flexible leadership style.

Master Your Craft:

The Executive Pastry Chef will support the Executive Chef in the day-to-day operation of the Kitchen’s bake/pastry, overseeing all operations including training, quality controls inspection, food safety assurance, and supervising all staff in order to ensure the highest standards of food quality.

Desired Skills and Experience:

• Minimum 7 years management experience in Kitchen’s bake/pastry operations.
• Demonstrate adaptability to live in a remote location.
• Knowledge of Italian and English language.
• The ability to oversee all aspects of the pastry operation, including forecasting, scheduling, training, and motivating the team.
• The ability to coordinate the selection, training, development, and evaluation of employees through effective management and leadership to ensure that established cultural and core standards are met.
• The ability to oversee the correct preparation and presentation of a consistent level for all food items prepared through production and demonstration.
• The ability to work closely with the Executive Chef, Food & Beverage Director, and General Manager.
• The ability to ensure that sanitation standards as set forth by Four Seasons and federal regulations are in compliance as well as the cleanliness and organization of the kitchen.
• The ability to maintain control systems that will assure quality and portion consistency, monitor food shipments to ensure they meet established purchasing specifications as well and foster an awareness of the importance of food preparation and quality.
• You actively attend regular operational meetings to ensure effective coordination and cooperation between departments.
• The ability to ensure the correct preparation and presentation of a consistent level for all food items prepared through production and demonstration.
• The ability to communicate with employees and managers to ensure operational needs are met.
• Flexibility to work on different shifts, weekends, and holidays.
• The ability to coordinate personal training to guarantee a high level of service and productivity.

The ability to anticipate, in advance, all materials and supplies and assure their availability.

What you will do:

• As a Department Leader, you will motivate and develop a team, leading by example at all times, and instill a culture of continuous learning and improvement among your staff.
• You actively participate in Employee Relations activities and programs.
• You are actively involved in identifying and assessing the needs of your team and investing in their career development through effective coaching, training, and by instilling company values.
• When dealing with external and internal customers you live by the Golden Rule.
• You will use your unique personality and service style fulfilling the Four Seasons Brand and standards creating a special and memorable experience.