Client services and support analyst- Milan
2 mesi fa
AziendaOur client is Euronext, the leading pan-European market infrastructure, connecting European economies to global capital markets.OffertaProvide advice and ongoing support for all operational queries to Euronext market professionals. Client services operations manage incidents and deliver excellent and cost-efficient operational services to ensure customer satisfaction, risk management, and compliance.Key ResponsibilitiesAct as the central point of contact for an allocated group of clients on operational matters and ensure an efficient incident management process, escalating issues in an accurate and timely manner.Provide client support and follow up on all questions or issues until resolution, regularly informing the client of progress, notably when in-depth analysis is needed.Ensure compliance with Service Level Agreements and strengthen the quality framework to meet quantitative and qualitative objectives.Drive continuous improvement of processes and practices, assess and select improvement opportunities that provide long-term value and minimize operational risks.Contribute to operation enhancement projects, review specifications, and create terms of reference on upcoming products and initiatives, supporting clients for development and tests, and executing conformance tests with the clients.Competenze ed esperienzaProfile/Key SkillsStrong financial background and a good knowledge/understanding of the various activities of Euronext's direct and indirect client base.Prior relevant Client Services experience with high standards of service delivery to clients and the ability to create strong relationships.Strong analytical and organizational skills with a problem-solving attitude.Experience with project management and the ability to monitor.Strong verbal communication skills both internally and externally.Completa l'offertaGreat opportunity for professional growth.#J-18808-Ljbffr
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Leonardo Technical Support Analyst
2 mesi fa
Milan, Italia Geolog Group A tempo pienoLeonardo Technical Support AnalystLocation: Milan, ItalyGEOLOG is a world leader in oilfield services delivering solutions to Oil, Gas and Geothermal operators globally, with a workforce approaching 2,000 and operations in 40+ countries.The Company seeks to add to its Milan-based Leonardo Technical Support team a position to focus on failure analysis and act...
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Leonardo Technical Support Analyst
2 mesi fa
Milan, Italia Geolog A tempo pienoLeonardo Technical Support AnalystLocation: Milan, ItalyGEOLOG is a world leader in oilfield services delivering solutions to Oil, Gas and Geothermal operators globally, with a workforce approaching 2,000 and operations in 40+ countries.The Company seeks to add to its Milan-based Leonardo Technical Support team a position to focus on failure analysis and act...
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Business Analyst
4 giorni fa
Milan, Italia Global Enterprise Partners A tempo pienoBusiness Analyst - Milan, Italy (CR/521133)Business Analyst – 10+ Months – Milan, ItalyGlobal Enterprise Partners is currently looking for an experienced Business Analyst to join an assignment with a large FMCG organization. You will be supporting the enhancement and optimization of the organization’s sales applications and processes.Requirements for...
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Junior Equity Research Analyst – Milan
2 giorni fa
Milan, Italia Alantra A tempo pienoJunior Equity Research Analyst – MilanJunior Equity Research Analyst – MilanApply locations Italy - Milan time type Full time posted on Posted 27 Days Ago job requisition id JR325Alantra is an independent global mid-market financial services firm providing investment banking, asset management, and private capital services to companies, families, and...
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Application Support Analyst
2 mesi fa
Milan, Italia ION Group A tempo pienoWe are looking for an Application Support Analyst that will be involved in the current and future delivery support and maintenance of ION and LIST services. You will play a key role in assisting customers from both a technical and functional point of view.Your responsibilitiesManage and optimize existing and new application functions;Ensure the optimal use...
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Application Support Analyst
2 settimane fa
Milan, Italia ION A tempo pienoWe are looking for an Application Support Analyst that will be involved in the current and future delivery support and maintenance of ION and LIST services. You will play a key role in assisting customers from both a technical and functional point of view. Your responsibilitiesManage and optimize existing and new application functions;Ensure the optimal use...
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Design Services Analyst
1 mese fa
Milan, Italia Webuild S.p.A. A tempo pienoDesign Services Analyst - Hydraulic EngineerWebuild is the new name of the Salini Impregilo Group, the global construction player specialized in building large works and complex infrastructure for sustainable mobility, hydroelectric energy, water, green buildings, and the tunnelling sectors.As Hydraulic Engineer, you will participate in the preparation of...
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Front office and back office assistant
1 mese fa
Milan, Italia ICS Milan A tempo pienoWe are seeking a dedicated and versatile Front Office and Back Office Assistant to join our team at ICS Milan. This role is important to ensure the best operation of both the front office and administrative functions, providing excellent service to students, parents, and staff.The position reports directly to the School Manager.Key Responsibilities:Front...
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Business Analyst and QA Specialist
1 mese fa
Milan, Italia Euronext A tempo pienoBusiness Analyst and QA SpecialistWe are seeking a skilled and experienced Business Analyst with strong QA capabilities to join our team that designs trading platforms in the Fixed Income area. The ideal candidate will have a strong background in functional analysis and the ability to design and execute test cases for our Quality Assurance team. Excellent...
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Data Analyst
2 mesi fa
Milan, Italia Transtec Services Srl A tempo pienoTransTec Services Srl, società di servizi e consulenza che opera nel settore ICT e dell’Innovazione tecnologica, è alla ricerca di un Data Analyst per una delle sue aziende clienti.Responsabilità:Raccogliere e manipolare i dati da molteplici fonti per migliorare la comprensione dei KPI.Creare query SQL per estrarre dati dai database...
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V.I.E. Junior Data Analyst
4 settimane fa
Milan, Italia Societe Generale Corporate and Investment Banking - SGCIB A tempo pienoReference 24000Q86ResponsibilitiesSociété Générale is one of the leading European financial services groups. For over 160 years, Société Générale has been constantly innovating to better serve its customers. Société Générale Securities Services (SGSS) is the Group's securities business line and one of the leading administrators and custodians in...
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Junior Financial Analyst
4 settimane fa
Milan, Italia Societe Generale A tempo pienoJunior Financial Analyst - M/W - Finance - Milano, Lombardia, ItalyResponsibilitiesSGSS has been present in Italy since September 2006 through a dedicated Italian Bank, SGSS S.p.A., one of the main players in the Securities Services' industry that covers all SGSS businesses for its two segments of clients: Financial Institutions & Brokers and Asset Managers...
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Intern School Services
1 mese fa
Milan, Italia Galileo Global Education A tempo pienoIntern School Services & Support Domus AcademyDomus Academy was founded in Milan in 1982 as Italy’s first postgraduate design school and as an open project revolving around Italian design and fashion. Over the years, it has evolved into a school in the full sense of the term: a place for postgraduate training and a research laboratory on the themes of...
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Milan, Italia DFL A tempo pienoCompany DescriptionTake the chance to work for the Organization in charge of delivering one of the biggest and most prestigious events in sport field! Feel the Olympic and Paralympic energy joining us at Fondazione Milano Cortina 2026, leaving a mark in the sport history!BREAK THE ICE!Fondazione Milano Cortina 2026 is the Organizing Committee for the Olympic...
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Business Analyst
1 giorno fa
Milan, Italia Capco A tempo pienoJoining Capco means joining an organisation that is committed to an inclusive working environment where you’re encouraged to #BeYourselfAtWork. We celebrate individuality and recognize that diversity and inclusion, in all forms, is critical to success. It’s important to us that we recruit and develop as diverse a range of talent as we can and we believe...
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Milan, Italia Samsung Electronics A tempo pienoPosition SummaryJob Purpose:Support the development Promotions and Sellout Enhancement Services (i.e. innovative services, activities and promotions with the goal of creating differentiation, increasing loyalty, and boosting sales capacity), through a mix of data-driven marketing and commercial / business development approach, in order to boost sales while...
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Transportation and Logistic Market Analyst
2 settimane fa
Milan, Italia Aretè & Cocchi Technology A tempo pienoTransportation and Logistic Market AnalystSaipem is a global leader in the engineering and construction of major projects for the energy and infrastructure sectors, both offshore and onshore. Saipem is “One Company” organized into five business lines - Asset Based Services, Energy Carriers, Offshore Wind, Sustainable Infrastructures, Robotics &...
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Quantative Analyst
1 mese fa
Milan, Italia Hays A tempo pienoOur client is an Italian company focused on energy management and offers balancing, optimization, and hedging services to renewable energy producers and suppliers. They are moving energy across 27 countries in Europe and marketing the electricity produced by over 250 power plants.The Quantitative Analyst - Energy Trading is a key team member of the Trading...
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IT Support Analyst
1 giorno fa
Milan, Italia NextEnergy Capital Group A tempo pienoAs first point of contact for the management of IT incidents related to the normal operation of the Italy office, you will provide first and second line IT support to staff and clients. This includes providing a high standard of support for the resolution of any IT and related requests connected to the IT services provided. You will assist in the day-to-day...
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HR Data Analyst
1 settimana fa
Milan, Italia LSC - LifeSciences Consultants A tempo pienoLifesciences Consultants is seeking a detail-oriented and proactive Junior HR Data Analyst to join our Team. This role will focus on supporting HR operations and analytics, particularly in generating data reports and monitoring internal processes.Key ResponsibilitiesData Reporting & Analysis: assist in preparing and maintaining HR data reports.Administrative...