Front Desk Supervisor
4 settimane fa
A Front Desk Supervisor supervises the activities managed at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities. What will I be doing? As Front Desk Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments. A Front Desk Supervisor is responsible for supervising the activities that create the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards: * Supervise Front Desk operations during your assigned shift to a consistently high standard * Ensure your shift team have a current knowledge of hotel products, services, pricing and special promotional offers, as well as daily VIP and special events * Advise your shift team of any special events or VIP Guests in the hotel that day * Monitor the appearance, standards, and performance of Team Members with an emphasis on training and team work * Maximize sales revenues through up-selling and marketing program * Manage Guest requests, inquiries, and complaints promptly and completely * Maintain the professional appearance of the Front Desk with a focus on hospitality and Guest service What are we looking for? A Front Desk Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: * Front Office experience in the hotel, leisure, and/or retail sector * Strong commercial/business awareness and demonstration of sales capabilities * Calm, organized work ethic with the ability to prioritize and meet deadlines * Excellent supervisory, inter-personal, and communication skills * A passion for delivering exceptional levels of Guest service * Excellent Italian and English knowledge * Excellent grooming standard It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: * A relevant supervisory/management certificate/diploma or degree What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all by helplavoro.it
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Front Desk Supervisor
3 settimane fa
Milan, Italia Altro A tempo pienoFront Desk Supervisor – HiltonA Front Desk Supervisor supervises the activities managed at the hotel front desk, including check‑in/check‑out, Guest requests, concierge services and promotion of in‑house activities.What will I be doing?Supervise Front Desk operations during your assigned shift to a consistently high standardEnsure your shift team...
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Front Desk Supervisor
3 settimane fa
Milan, Italia Altro A tempo pienoFront Desk Supervisor – Hilton A Front Desk Supervisor supervises the activities managed at the hotel front desk, including check‑in/check‑out, Guest requests, concierge services and promotion of in‑house activities.What will I be doing?Supervise Front Desk operations during your assigned shift to a consistently high standardEnsure your shift team...
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Front Desk Supervisor
3 settimane fa
Milan, Italia Altro A tempo pienoFront Desk Supervisor A Front Desk Supervisor supervises the activities managed at the hotel front desk, including check‑in/check‑out, guest requests, concierge services and promotion of in‑house activities.ResponsibilitiesSupervise Front Desk operations during your assigned shift to a consistently high standardEnsure your shift team has a current...
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Front Desk Supervisor
3 settimane fa
Milan, Italia Altro A tempo pienoFront Desk SupervisorA Front Desk Supervisor supervises the activities managed at the hotel front desk, including check‑in/check‑out, guest requests, concierge services and promotion of in‑house activities.ResponsibilitiesSupervise Front Desk operations during your assigned shift to a consistently high standardEnsure your shift team has a current...
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Front Desk Manager
5 giorni fa
Milan, Italia Royal Caribbean Group A tempo pienoThe Front Desk Manager owns each guest with whom they interact, follow up on experience and offering a seamless execution of premium service that is both exceptional and memorable. As a Manager in the Guest Relations Department, The Front Desk Manager is the liaison between the Front Desk Team and all Hotel and Marine Departments to support proactive...
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Front Desk Manager
1 settimana fa
Milan, Italia Altro A tempo pienoThe Front Desk Manager owns each guest with whom they interact, follow up on experience and offering a seamless execution of premium service that is both exceptional and memorable. As a Manager in the Guest Relations Department, The Front Desk Manager is the liaison between the Front Desk Team and all Hotel and Marine Departments to support proactive...
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Front Desk Agent Trainee
3 settimane fa
Milan, Italia Altro A tempo pienoFront Desk Agent TraineeL’ospitalità è la tua passione? Accoglienza ed empatia sono i tuoi punti di forza? Se hai risposto sì a queste domande, unisciti a noi! In Radisson Hotel Group…every moment matters!Con 1.500 m² di spazi ristorativi, il Radisson Collection Hotel, Santa Sofia nel cuore di Milano ospita due esclusivi outlet F&B: Sali, con il suo...
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Front Desk Manager
2 settimane fa
Milan, Italia Altro A tempo pienoThe Front Desk Manager owns each guest interaction, ensuring a seamless and memorable experience. As a key member of the Guest Relations Department, the Front Desk Manager acts as the liaison between the Front Desk Team and all Hotel and Marine Departments, proactively anticipating guest needs and expectations. The ideal candidate must possess outstanding...
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Front Desk Manager
3 settimane fa
Milan, Italia Altro A tempo pienoDirect message the job poster from Celebrity CruisesThe Front Desk Manager owns each guest with whom they interact, follow up on experience and offering a seamless execution of premium service that is both exceptional and memorable. As a Manager in the Guest Relations Department, The Front Desk Manager is the liaison between the Front Desk Team and all Hotel...
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Front Desk Agent Trainee
4 settimane fa
Milan, Italia Hosco.com A tempo pienoL’ospitalità è la tua passione? Accoglienza ed empatia sono i tuoi punti di forza? Se hai risposto sì a queste domande, unisciti a noi! In Radisson Hotel Group…every moment matters!Con 159 camere e 1.500 m² di spazi ristorativi, il Radisson Collection Hotel, Santa Sofia nel cuore di Milano ospita due esclusivi outlet F&B: Sali, con il suo...
