Field Service Technician

3 settimane fa

Mezzago, Italia Amazon Italia Transport Srl A tempo pieno

Flowserve is a world-leading manufacturer and aftermarket service provider of comprehensive flow control systems. Join a company whose people are committed to building a more sustainable future to make the world better for everyone. With 16,000 employees in 50 countries, we combine our global reach with local presence.

Role Summary

The Field Service Technician coordinates/attends troubleshooting and repairs of all Flowserve and Non-Flowserve valve-actuator-positioner products for customers in industries such as oil and gas, chemical, power, nuclear, coal, mining, and water/wastewater industries. The job involves coordination with the Commercial Team, major manufacturing plants, Engineering/Quality departments, QRCs, and CSCs in the respective region.

Responsibilities
  1. Actively support a positive HSE culture to reduce lost time injuries and recordable accident frequency rate and maintain a safe hazard-free work environment.
  2. Work according to Flowserve and customer safety regulations and rules.
  3. Make direct, in-person service calls in response to customer requests.
  4. Assess mechanical/instrument/electric related problems and take actions aiming at resolution.
  5. Oversee the full cycle of repair: disassembly, cleaning, inspection, repair, and assembly.
  6. Ensure that equipment is installed successfully and on schedule.
  7. Monitor the maintenance and performance of Flowserve equipment.
  8. Train customers in the proper procedures for operating and maintaining equipment.
  9. Collaborate effectively with the supporting organizations of Flowserve, including the repair centers and commercial organization.
  10. Maintain organized, accurate, timely records, including daily reports, jobs quoted, jobs performed, and time and materials charged using Flowserve designated systems and processes.
Requirements
  1. Technical High School (HTL) and/or Bachelor in engineering or similar.
  2. 3-5 years of experience in assembly, testing, troubleshooting of valve-actuator-positioner product lines.
  3. Proficient in all factory testing requirements for valves, actuators, and positioners including testing software and troubleshooting of digital products.
  4. Autonomous, extensive travel, both domestic and international.
  5. Excellent documentation skills regarding service reports and other documentation.
  6. Fluent in Italian and English.
  7. Willingness to have/get the necessary immunization, vaccinations, and medicine which are mandatory to travel internationally.
What We Offer

Friendly multicultural environment and team events, life, accident and health insurance, cafeteria package, career development and training opportunities.

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