Cluster Revenue Manager

2 settimane fa

Milan, Italia Baglioni Hotels & Resorts A tempo pieno


We are currently seeking a Cluster Revenue Manager to join our team in Milan.

Key Responsibilities:
  • Responsible for the implementation and continuous optimization of all revenue management processes of the hotels;
  • Create, present and implement a revenue and online sales strategy;
  • Submits reports in a timely manner, ensuring delivery deadlines as per company standards;
  • Generates and provides accurate and timely results in the form of reports, ppt, etc.;
  • Monitor and adjust the strategy on a regular basis;
  • Monitors and analyses room’s inventory utilizing Revenue Management systems and structure and proposes actions in order to optimize revenues;
  • Monitors competitive environment including pricing and strategies of competition as well as external variables such as city pressure and special events;
  • Conducts sales strategy analysis and refines as appropriate to increase market share for all properties;
  • Analyses period and other available systems data to identify trends, future need periods and obstacles to achieving goals;
  • Ensures that all promotions / packages are properly loaded in all applicable systems;
  • Ensures that rate parity is maintained across all distribution channels thus allowing maximum flexibility to capture all market buying patterns;
  • Identification of opportunities for incremental revenue through analysis of different market segments and distribution channels;
  • Troubleshoot, support and correct connectivity issues;
  • Contact for the hotels around all concerns of online distribution;
  • Maximizes the usage of up selling and assist in up selling techniques;
  • Checks distribution channels for hotel positioning, information accuracy and competitor positioning;
  • Be a distribution system expert using connectivity tools: different channel managers, booking engine, GDS and all custom connectivity systems;
  • Create and maintain revenue management and distribution documentation such as training manuals, ‘how to’ documents, and checklists;
  • Maintains efficiently all revenue management related 3rd party systems and extranets;

OTHER ELEMENTS DESIRED:
  • Previous experience as a revenue manager;
  • A clear understanding of hotel industry is necessary as well as analytical capabilities, experience in study cases, market research and studies with a mathematical background;
  • Reliability, goal-oriented, organizational skills, being a self-starter and autonomous;
  • Enjoy working in a small team and independently;
  • Experience in London market is a plus;
  • Knowledge of Scrigno PMS and Duetto RMS is a plus.


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