Customer Service Coordinator
16 ore fa
Luisa Via Roma is a leading global luxury goods e-commerce with an online presence for over 20 years, serving upwards of 1 million users from more than 200 countries.Our team is also international, including over 300 people from 20 different countries.As a company, we constantly look to the future to offer our clients innovation through our services, platforms, website, and app. We also aim to give back to the community and the planet by supporting charities and environmental causes. Through LVRSustainable – our section dedicated to sustainability – we offer conscious fashion and promote special collaborations with non-profits, organizations, and brands to benefit social and low impact initiatives.Customer Service CoordinatorWe are looking for a Customer Service Coordinator to join the Customer Service team. The Customer Service Coordinator will support the Customer Service Manager in managing the team and activities.Main activities:Directly managing communications with customers and supporting the team to resolve various issuesOperational management of the back officeSupporting the CS ManagerSupport in managing relationships with external/internal warehouse/suppliers as part of the daily workflowMentoring of new resourcesGDPR ManagementRequirements:Spoken and written knowledge of Italian and English (C2)Other languages are a plusAt least 3 years prior experience as Customer Service CoordinatorLeadership, proactivity, and excellent communication skillsAbility to manage work peaks and prioritize tasksAbility to multitask and work in a fast-paced environmentStrong attention to detail and problem-solving abilitiesFull-time employment with a commercial contractWork week: Monday to Friday, 9 a.m. to 5:30 p.m.In addition to optimal work-life balance, we offer job rotation, conventions, and employee discountsLocation: Florence#J-18808-Ljbffr
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Customer Service Coordinator
2 settimane fa
Florence, Italia LUISAVIAROMA A tempo pienoLuisa Via Roma is a leading global luxury goods e-commerce with an online presence for over 20 years, serving upwards of 1 million users from more than 200 countries.Our team is also international, including over 300 people from 20 different countries.As a company, we constantly look to the future to offer our clients innovation through our services,...
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Customer Service Coordinator
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Florence, Toscana, Italia Faac group A tempo pienoAt FAAC Technologies, we are seeking a highly skilled Customer Service Coordinator to join our team. The successful candidate will be responsible for ensuring the smooth processing of customer orders, from receipt to delivery. Key responsibilities include:• Processing customer orders in a timely and accurate manner• Monitoring production schedules to...
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Customer Service Representative
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Florence, Toscana, Italia Luisaviaroma A tempo pienoLuisaviaroma, a leading luxury e-commerce company, is seeking a Customer Service Representative to join its team. The company has a strong online presence, serving over 1 million users from more than 200 countries.The ideal candidate will have excellent written and spoken knowledge of English, Italian and German languages, as well as experience working with...
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Florence, Toscana, Italia Luisaviaroma A tempo pienoLuisa Via Roma is a leading global luxury e-commerce company with a strong online presence, serving over 1 million users worldwide.Our international team of over 300 people from 20 countries is dedicated to providing exceptional customer service in seven languages.We are seeking a Customer Service Agent to join our team, who will assist customers with all...
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Customer Service Operations Manager
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Florence, Toscana, Italia Oilandgas.Org A tempo pienoAbout the Role:As a Customer Service Operations Manager at ABB, you will play a key role in ensuring customer satisfaction through effective management of the production order cycle in the Aftermarket factories and field service call center. Your primary function will be to deliver improved accuracy and on-time results from Order Entry, Engineering, Order...
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Florence, Toscana, Italia Faac group A tempo pienoFAAC Technologies, a global leader in access automation, parking systems, and access control, is seeking a skilled Customer Service Specialist for Order Processing. With a presence in 29 countries and over 3,600 employees worldwide, we offer a dynamic and challenging work environment.Key Responsibilities:• Process customer orders received via standard PO...