Global Customer Service Specialist for Digital Printing Machining
6 giorni fa
**About the Role**
Narrow Mid Web, a product line of Bobst Group, is seeking an experienced Global Customer Service Specialist to support our fast-growing digital printing machining business in the label industry. We are looking for a professional with excellent communication skills and a strong ability to resolve customer issues.
As a key member of our team, you will be responsible for ensuring that customers' maintenance service contract terms and conditions are followed, respected, and meet audit control requirements. You will also provide solutions and efficiencies to resolve customer issues, ensuring that customer needs are always met.
**Responsibilities and Daily Tasks**
- Invoicing customers monthly for linear meter production and maintenance service fee, in accordance with the customers respective maintenance agreement, as well as any non-standard billing involving services;
- Working closely with the Account Receivable team, being responsible for sending customers reminders regarding overdue invoices;
- Establishing and maintaining relationships with internal departments, which involves working closely with Sales and Finance, as well as liaising with all departments to address all aspects of customer needs and issues;
- Documenting procedures and customer protocols, best practices, and workflow, including updating of internal work instructions and training materials;
- Customer master data management in several tools such as SAP, MS Dynamics, Salesforce, etc... Also, to periodically follow up the growing new machine installations and gather from all departments involved, the right information needed for customer support operations.
**Requirements and Qualifications**
- Customer oriented;
- Problem identification and solution provider;
- Strong attention to detail;
- Good communication skills;
- Good analytical skills;
- CRM (Salesforce or SAP) systems knowledge and computer skills;
- Positive attitude;
- Time management;
- Continuous improvement.
**Education and Languages**
- Excellent verbal and written communication skills in English; French is a plus;
We offer an attractive salary of $80,000 per year, depending on qualifications and experience.
BABST's vision is to accelerate connectivity, digitalization, automation, and sustainability to make packaging better than ever. Join us and contribute to shaping the future of the packaging world
-
Customer Service Operations Specialist
3 settimane fa
Florence, Toscana, Italia Luisaviaroma A tempo pienoLuisa Via Roma, a global luxury goods e-commerce leader, seeks an experienced Customer Service Operations Specialist to join its international team. With over 20 years of online presence and serving millions of users worldwide, the company aims to provide innovative services through its platforms, website, and app.We strive to give back to the community and...
-
Specialista del Marketing Digital
3 settimane fa
Florence, Toscana, Italia Global Sistemi Srl A tempo pieno**Global Sistemi Srl**, una divisione di Vanguard System, è alla ricerca di un **Specialista del Marketing Digital.**Siamo un team cross-funzionale che lavora in stretta collaborazione con i nostri clienti per creare soluzioni innovative e vincenti nel mercato.I ruoli principali includono:- Coordinamento delle attività di marketing per il lancio di nuove...
-
Global Customer Experience Manager
3 settimane fa
Florence, Toscana, Italia Oilandgas.Org A tempo pienoJob OverviewThe Global Customer Experience Manager will play a critical role in ensuring customer satisfaction through effective management of the production order cycle in the Aftermarket factories and field service call center. This position reports to the Operations Manager and is responsible for delivering improved accuracy and on-time results from Order...
-
Customer Service Specialist
3 settimane fa
Florence, Toscana, Italia Threeriverscasino A tempo pienoCompany Overview: Threeriverscasino is a leading gaming and entertainment destination, dedicated to providing exceptional experiences for our guests.Salary: $45,000 - $65,000 per yearJob Description:We are seeking a skilled Customer Service Specialist - Gaming and Cash Operations to join our team. In this role, you will be responsible for delivering...
-
Digital Transformation Lawyer
3 settimane fa
Florence, Toscana, Italia Team Global A tempo pieno**About Team Global**We are a leading digital enabler for companies and entrepreneurs. Our mission is to shape technology and empower businesses with innovative digital services.Company OverviewTeam Global is an ecosystem of 60+ successful brands working together across 22 European countries. We provide our 3.3 million SMB customers with everything they need...
-
Customer Experience Specialist
4 settimane fa
Florence, Toscana, Italia BootBarn Inc. A tempo pienoJob Overview: Join BootBarn Inc. as a Customer Experience Specialist - Sales and Service, where you will be responsible for fostering a service and selling culture that exceeds customer expectations.About the Role:As a Customer Experience Specialist - Sales and Service, you will become an expert in our product categories, understand and communicate product...
-
Digital Equipment Solutions Specialist
3 settimane fa
Florence, Toscana, Italia Straumann A tempo pieno**About Straumann**Straumann is a leading company in the dental industry, committed to delivering innovative solutions for digital equipment. As the Digital Equipment Solutions Specialist, you will play a pivotal role in driving sales and promoting our product portfolio.**Estimated Salary: $120,000 - $150,000 per year****Job Overview**We are seeking a highly...
-
Customer Service Ambassador
3 settimane fa
Florence, Toscana, Italia Accorhotel A tempo pienoJob DescriptionWe are seeking a skilled and enthusiastic Customer Service Ambassador to join our team at Accorhotel. As the first point of contact for our guests, you will be responsible for providing exceptional service and ensuring a memorable experience from arrival to departure.About the RoleThis is a full-time opportunity that requires strong...
-
Digital SEO Strategist
4 settimane fa
Florence, Toscana, Italia Team Global A tempo pieno**About Team Global**At Team Global, we empower businesses to succeed online by providing innovative digital services. Our ecosystem of successful brands works together across regions to deliver customers everything they need to thrive in the digital landscape.We are seeking a highly skilled **Digital SEO Strategist** to join our team and drive change...
-
Global Fashion Content Specialist
3 settimane fa
Florence, Toscana, Italia Luisaviaroma A tempo pienoAbout LuisaviaromaLuisaviaroma is a leading global luxury goods e-commerce company with an online presence for over 20 years. We serve upwards of 1 million users from more than 200 countries, and our team includes over 300 people from 20 different nations.We strive to offer innovation through our services, platforms, website, and app, while also giving back...
-
Field Service Technician
4 settimane fa
Florence, Toscana, Italia Tomra A tempo pienoAbout TOMRATOMRA Food is a leading provider of innovative solutions for the food industry. With over 50 years of experience, we have established ourselves as a trusted partner in transforming global food production to maximize food safety and minimize food loss.Job SummaryWe are seeking an experienced Field Service Engineer to join our team in Parma, Italy....
-
Customer Service Ambassador
3 settimane fa
Florence, Toscana, Italia Outback Steakhouse A tempo pienoCompany Overview: Outback Steakhouse is a dynamic and fun work environment where people want to be part of something they can be proud of. Our goal is to make it a great place to work, while exceeding customer service and food standards.Estimated Salary Range: $25,000 - $35,000 per year (varies by location) plus tips.Job Description: As a Customer Service...
-
Florence, Toscana, Italia Team Global A tempo pienoCompany OverviewWe are a leading European online business services provider, dedicated to delivering cutting-edge solutions to our diverse client base. With a strong focus on innovation and customer satisfaction, we aim to expand our product offerings and enhance our market presence.Position OverviewWe are seeking a Technical Product Manager able to define,...
-
Customer Service Representative Third Shift
4 settimane fa
Florence, Toscana, Italia Crunch Fitness A tempo pieno**Job Title:** Customer Service Representative Third Shift**Job Type:** Full-time**About the Job:We are seeking a detail-oriented and customer-focused Front Desk Associate to join our team at Crunch Fitness. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our members, guests, and...
-
Downtown Refunding Specialist
6 giorni fa
Florence, Toscana, Italia Global Blue A tempo pienoAre you passionate about delivering exceptional customer experiences? Do you have a keen eye for detail and a knack for problem-solving?We are seeking a highly skilled Downtown Refunder to join our team at Global Blue. As a Downtown Refunder, you will play a crucial role in ensuring that international travelers receive their tax-free refunds in a timely and...
-
Global Operations Assistant
3 settimane fa
Florence, Toscana, Italia Indie Campers A tempo pienoIndie Campers is a leading campervan marketplace, aiming to make road trips accessible to everyone. Our digital approach and customer-centric orientation have developed a strong booking experience and high-quality road trips at affordable prices. We have welcomed over 300,000 travelers from 169 countries with over one million nights rented through our...
-
Global Operational Technology Specialist
2 mesi fa
Florence, Toscana, Italia Antal International Network A tempo pienoThe RoleAs a Global Operational Technology Specialist, you will be responsible for leading projects at Global or Local sites with a proactive approach and spreading structured project management methodologies to the team. This role requires a deep understanding of technical issues and active listening to team members. You will be the facilitator of the OT...
-
Digital Transformation Strategist
6 giorni fa
Florence, Toscana, Italia Digital Virgo A tempo pienoJob DescriptionWe are seeking a motivated and agile Senior Business Analyst to join our BA team in Florence.About the RoleIn this highly cross-functional role, you'll interact with a wide spectrum of teams (Operations / Acquisitions / Product / Commercial / Finance) and actively participate in the group's growth dynamic. The ideal candidate will leverage...
-
Rotating Equipment Maintenance Specialist
3 settimane fa
Florence, Toscana, Italia Baker Hughes Gruppe A tempo pienoAbout Us: Baker Hughes Company is a leading energy technology company providing solutions to energy and industrial customers worldwide. With a century of experience, we conduct business in over 120 countries, innovating technologies and services that make energy safer, cleaner, and more efficient for people and the planet.A Career Opportunity: We are seeking...
-
Dining Service Specialist
1 mese fa
Florence, Toscana, Italia Collegio Alla Querce A tempo pienoBecome a vital part of our team as a Dining Service Specialist at Collegio Alla Querce. This dynamic role is ideal for individuals who are passionate about delivering exceptional hospitality and teamwork skills.">Company Overview: At Collegio Alla Querce, we pride ourselves on creating unforgettable experiences for our guests. Our dining service team plays a...