Front Office Supervisor-Nights

3 settimane fa

Rome, Italia The Pantheon Iconic Rome Hotel, Autograph Collection A tempo pieno

Front Office Supervisor
The Pantheon Iconic Rome Hotel, Autograph Collection Roma, Lazio, Italia (In sede)
The Pantheon Iconic Rome Hotel, Autograph Collection, one of the most vibrant and dynamic 5 in Rome, is looking for you

The Shift Leader will be tasked with the following duties, responsibilities, and assignments:

Coordinate and supervise staff operations during the assigned shift, ensuring high standards of service and quality.
Collaborate with the management team to plan and implement strategies for service improvement and guest experience enhancement.
Train and develop new and existing staff, monitor performance, and provide constructive feedback.
Oversee daily operations, including sales reports, inventory, and cleanliness of work areas.
Shift Leader experience in Hotel of same category, preferable in Luxury Marriott Properties.
Excellent command of Italian and English. Additional languages will be appreciated.
High school diploma or GED; experience in the guest services, front desk, or related professional area.
Proficiency in Microsoft Office programs preferred.

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