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Guest Service Agent
6 giorni fa
Iziwork è un’agenzia digitale per il lavoro che ti semplificherà la vita. Candidati in pochi click e per ogni evenienza avrai la possibilità di contattare il nostro servizio clienti.
Entra a far parte del Team Reception come Guest Service Agent per un importante Hotel.
Come primo punto di contatto per i nostri ospiti, creerai esperienze memorabili durante l'arrivo, il soggiorno e la partenza.
Le tue responsabilità includono:
- Essere il volto amico che risponde prontamente alle richieste degli ospiti, fornendo informazioni e assistenza;
- Gestire le attività di check-in, check-out e altre attività correlate;
- Gestire in modo efficiente i messaggi e le richieste degli ospiti;
- Rimanere aggiornato sui servizi dell'hotel, sulle esigenze degli ospiti e sugli eventi speciali;
- Garantire gli standard della lobby e della reception e la conformità alla sicurezza;
- Aderendo alle politiche e alle procedure quando si lavora con le apparecchiature davanti alla casa e con i sistemi di gestione della proprietà.
Si lavora dal Lunedì alla Domenica con 2 giorni di riposo settimanali.
Si richiede flessibilità oraria.Retribuzione e Benefit
- Compenso: 1.460 € - 1.649 € per mese
- Richiesta buona conoscenza della lingua inglese.
Gli annunci si rivolgono ai candidati di entrambi i sessi (Art. 27, comma 5, D.Lgs.198/06) e ss.mm.ii. e dei Decreti Legislativi n. 215 e n. 216 del 2003 sulle parità di trattamento. Invitiamo a leggere l’informativa privacy ai sensi degli artt. 13 e 14 del Reg. EU 679/2016
Milano, Receptionist. albergo, hotel, Gestire, ospiti, standard, lobby, servizi, informazione, HACCP, inglese by helplavoro.it-
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