Spanish-Speaking Customer Service Representative

2 giorni fa

firenze, Italia Cross Border Talents A tempo pieno

Spanish-Speaking Customer Service RepresentativeStart Dates: Multiple openings in January & FebruaryWork Setup: On-site or Remote (location-dependent)Schedule: 40 hours/week, 8-hour rotating shiftsRelocation: Full relocation package available for those moving abroadAbout the RoleWe are looking for Spanish-speaking Customer Service Representatives to join international teams supporting global brands. You will assist customers via phone, email, and chat, ensuring a smooth and positive customer experience.Key ResponsibilitiesDeliver customer support in Spanish through phone, email, and chatResolve product/service inquiries and technical issuesMaintain high customer satisfaction and professional communicationFollow internal procedures and quality guidelinesCollaborate with team members to solve customer concernsKeep accurate notes of customer interactionsRequirementsFluency in Spanish (C1/C2)Good level of English (B1+)Customer-oriented mindsetStrong communication and problem-solving skillsAbility to work in rotational shiftsCustomer service experience is an advantage, but not mandatoryRelocation PackagePaid flightAirport pick-up2 weeksaccommodationFull support with paperwork and onboardingWhat We OfferMulticultural work environmentGrowth opportunitiesFull training providedRemote options available in some locationsStable and long-term job contractInterested?Send your English CV to or via whatsapp to : #J-18808-Ljbffr

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