Spanish-Speaking Customer Service Representative

1 giorno fa

Firenze, Italia Cross Border Talents A tempo pieno

Spanish-Speaking Customer Service RepresentativeStart Dates:Multiple openings inJanuary & FebruaryWork Setup:On-site orRemote(location-dependent)Schedule:40 hours/week,8-hour rotating shiftsRelocation:Full relocation packageavailable for those moving abroadAbout the RoleWe are looking forSpanish-speaking Customer Service Representativesto join international teams supporting global brands.You will assist customers via phone, email, and chat, ensuring a smooth and positive customer experience.Key ResponsibilitiesDeliver customer support inSpanishthrough phone, email, and chatResolve product/service inquiries and technical issuesMaintain high customer satisfaction and professional communicationFollow internal procedures and quality guidelinesCollaborate with team members to solve customer concernsKeep accurate notes of customer interactionsRequirementsFluency in Spanish (C1/C2)Good level ofEnglish(B1+)Customer-oriented mindsetStrong communication and problem-solving skillsAbility to work inrotational shiftsCustomer service experience is an advantage, but not mandatoryRelocation PackagePaid flightAirport pick-up2 weeksaccommodationFull support with paperwork and onboardingWhat We OfferMulticultural work environmentGrowth opportunitiesFull training providedRemote options available in some locationsStable and long-term job contractInterested?Send yourEnglish CVto or via whatsapp to :#J-*****-Ljbffr

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