Exceptional Dining Experience Leader

3 settimane fa

Induno Olona, Italia Altro A tempo pieno

The candidate will join the F&B Team which is operational on the entire property, from the restaurant to the pool, the large gardens, the lounge bar area and front lake. The Team is also active on the many events which are taking place on site during the whole season offering a large scope of experience on Food& Beverage. Villa Làrio is looking for a Restaurant Manager with years of experience in the luxury service area to join our F&B Department. We are looking for a passionate candidate who has good interpersonal and organizational skills and believes to have the propensity for relationships with customers. What will you be doing? Detailed knowledge of the menu and being able to articulate it enthusiastically. Know the steps of service as outlined in the service manual. Make guests feel comfortable and enhance the guest experience. Inform guests of specials and menu changes. Anticipate guests' needs and exceed their expectations Supervise the clearing of tables and mise-en-place necessary for the next course. Maintain cleanliness of work areas throughout the day. Inspect the cleanliness and presentation of all china, glass, and silver prior to use. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Monitor and maintain the cleanliness of assigned tables including ensuring courses are cleared and tables are properly crumbled. Communicate with guests and other employees and ensure staff is working together as a team to ensure optimum service. Delegate work to demi/commis during service Be able to take on Head Waiter duties in his/her absence, including the training of Commis De Rangs & trainees To liaise with the Commis/ Demi to ensure that the preparations and mise en place are correct and to the standard. Monitor and observe guests' dining experience. Ensure guests are satisfied with the food and service. Provide constant reports to the F&B Manager Respond promptly and courteously to any requests. What are we looking for? Requirements: Work Experience in the Luxury Hospitality Sector Wine knowledge, refined tasting skills, and expertise in food and wine pairing Excellent knowledge of English and Italian Planning and organization of restaurant activities referring to executive Chef and F&B manager (Bar – Restaurant – Room Service) Ability to collaborate with other departments (Kitchen - Bar - Events - Reception) Leadership Ability to manage one's collaborators both on a professional and human level Constant training of your staff Preparation of weekly timetables ensuring both service optimization and employee requests Welcoming customers at the restaurant, taking orders and supervising the performance of the service Banquet management during events Excellent communication skills, customer orientation Management of your suppliers and administrative documentation Restaurant Department Expense Monitoring Ability to handle complaints Problem Solving Application of current regulations relating to prevention and safety and the HACCP plan PLACE OF WORK – PERIOD OF OFFER Villa Lario is located at Pognana Lario on the East

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