Room Service Manager
5 giorni fa
venezia, veneto, Italia
Hosco.com
Tempo pieno
Gratuito con email o Google
Salva questo lavoro e mantieni la tua ricerca organizzata
Crea un account gratuito per salvare lavori, creare avvisi e tornare a questa inserzione dalla tua dashboard.
Gratuito con email o Google
Continuando accetti i nostri Termini & Informativa sulla privacy.
dutiesandresponsibilitiesinclude:
- Managingroomserviceoperationsandstaff,includingschedulingshiftsandassigningduties
- Trainingstafftoprovideexcellentcustomerserviceandupholdthestandardsofthehotel
- Developingandimplementingroomservicemenus
- Ensuringpromptdeliveryoforderstoguestrooms
- Monitoringguestfeedbackandresolvingcomplaintsinatimelyandprofessionalmanner
- Maintaininginventoryandorderingroomservicesuppliesasneeded
- Collaboratingwiththekitchenstafftoensuremealpreparationalignswithdeliverytimes
- Ensuringcompliancewithfoodsafetyandsanitationregulations
- Reviewingandprocessingbillingforroomserviceorders
- Promotingadditionalservicesandfacilitiesofthehoteltoguests
- Overseeallroomserviceoperations,ensuringallstandardsandhotelprotocolsareadheredto.
- Managetheroomserviceteam,providingtrainingandperformancefeedbackasnecessary.
- Collaboratewiththekitchenstafftoensuretimelydeliveryofordersandmaintainhighfoodqualitystandards.
- Manageinventoryandsuppliesandensureadequatestocklevels.
- Handleguestcomplaintsandqueriespromptlyandprofessionally.
- Coordinatewithhousekeepingandmaintenancedepartmentsasnecessary.
- Ensurecompliancewithhealthandsafetyregulations.
- Monitorroomservicebudgetandimplementcost-savingmeasuresasnecessary.
- KnowledgeinMicros.