Room Service Manager

5 giorni fa

venezia, veneto, Italia Hosco.com Tempo pieno

dutiesandresponsibilitiesinclude:

  • Managingroomserviceoperationsandstaff,includingschedulingshiftsandassigningduties
  • Trainingstafftoprovideexcellentcustomerserviceandupholdthestandardsofthehotel
  • Developingandimplementingroomservicemenus
  • Ensuringpromptdeliveryoforderstoguestrooms
  • Monitoringguestfeedbackandresolvingcomplaintsinatimelyandprofessionalmanner
  • Maintaininginventoryandorderingroomservicesuppliesasneeded
  • Collaboratingwiththekitchenstafftoensuremealpreparationalignswithdeliverytimes
  • Ensuringcompliancewithfoodsafetyandsanitationregulations
  • Reviewingandprocessingbillingforroomserviceorders
  • Promotingadditionalservicesandfacilitiesofthehoteltoguests
  • Overseeallroomserviceoperations,ensuringallstandardsandhotelprotocolsareadheredto.
  • Managetheroomserviceteam,providingtrainingandperformancefeedbackasnecessary.
  • Collaboratewiththekitchenstafftoensuretimelydeliveryofordersandmaintainhighfoodqualitystandards.
  • Manageinventoryandsuppliesandensureadequatestocklevels.
  • Handleguestcomplaintsandqueriespromptlyandprofessionally.
  • Coordinatewithhousekeepingandmaintenancedepartmentsasnecessary.
  • Ensurecompliancewithhealthandsafetyregulations.
  • Monitorroomservicebudgetandimplementcost-savingmeasuresasnecessary.
  • KnowledgeinMicros.
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