Customer Success Manager
2 settimane fa
Job Family: SoftwareReq ID: About usSiemens Digital Industries Software - Transform the everyday.Let's make the difference togetherMeet the team - VideoSiemens Digital Industries Software (DISW) is a leading provider of solutions for the design, simulation, and manufacture of products across many different industries. Formula 1 cars, skyscrapers, ships, space exploration vehicles, and many of the objects we see in our daily lives are being conceived and manufactured using our Product Lifecycle Management (PLM) software.We offer a role with responsibility, independence and the possibility to contribute proactively. We foster a teamwork culture with room for individual developmentPlease visit .About the Role:We are looking for a Customer Success Manager to work with our Enterprise SaaS customers to drive business value using our cloud platforms. You will play a crucial role in engaging with customers to help them quickly realise the value of our solutions.This role is based in Italy and you must be happy to travel to customer sites when required both in country and occasional regional travel.Key Areas of Responsibility:Drive customer satisfaction - Deeply understand each customer’s objectives and act as a trusted advisor. Deliver above-benchmark satisfaction at key adoption milestones and through annual health checks.Ensure verified value outcomes - Make sure customers adopt our products and realize measurable business value. Challenge customers to stay focused on outcomes and avoid unnecessary complexity. Define, drive, and demonstrate the value delivered, while identifying opportunities for continuous improvement.Accelerate time-to-value - Collaborate with sales before contract signature to shape a customer success plan. Drive product adoption and monitor usage across your portfolio.Secure expansion and renewal - Identify upsell and cross-sell opportunities by understanding your customer’s business. Work closely with sales to ensure successful renewals.Champion profitable outcomes - Promote simplicity in customer engagements, help sales achieve scale, and leverage repeatable processes and best practices.Lead cross-functional collaboration - Act as a customer advocate across Siemens. Ensure feedback loops to improve products, services, and processes. Intervene to prevent or resolve escalations, and work collaboratively with regional and global customer success teams,
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Customer Success Manager
2 settimane fa
Milan, Italia LHH A tempo pienoPer innovativa azienda toscana stiamo selezionando un brillante e ambizioso profilo di Customer Success Manager. Questa figura avrà la responsabilità di instaurare con i clienti una relazione sul lungo periodo con l'obiettivo di guidarli nelle loro scelte, gestendo la trattativa commerciale in ogni fase.Responsibilities - Gestire un portafoglio di clienti,...
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Customer Success Manager
1 giorno fa
Milan, Italia Altro A tempo pienoPer innovativa azienda toscana stiamo selezionando un brillante e ambizioso profilo di Customer Success Manager. Questa figura avrà la responsabilità di instaurare con i clienti una relazione sul lungo periodo con l'obiettivo di guidarli nelle loro scelte, gestendo la trattativa commerciale in ogni fase.Responsibilities - Gestire un portafoglio di clienti,...
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Senior Customer Success Manager
7 giorni fa
Milan, Italia Altro A tempo pienoSenior Customer Success Manager Join to apply for theSenior Customer Success Managerrole atS&P Global .3 days ago – Be among the first 25 applicants.About the Role Grade Level: 10.The Customer Success Management team is a dynamic global team focused on ensuring a successful customer journey. The team creates long‑term client engagement, drives adoption,...
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Senior Customer Success Manager
2 settimane fa
Milan, Italia Altro A tempo pienoSenior Customer Success ManagerJoin to apply for the Senior Customer Success Manager role at S&P Global .3 days ago – Be among the first 25 applicants.About the RoleGrade Level: 10.The Customer Success Management team is a dynamic global team focused on ensuring a successful customer journey. The team creates long‑term client engagement, drives adoption,...
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Senior Customer Success Manager
2 settimane fa
Milan, Italia Altro A tempo pienoSenior Customer Success ManagerJoin to apply for the Senior Customer Success Manager role at S&P Global .3 days ago – Be among the first 25 applicants.About the RoleGrade Level: 10.The Customer Success Management team is a dynamic global team focused on ensuring a successful customer journey. The team creates long‑term client engagement, drives adoption,...
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Customer Success Manager
1 giorno fa
Milan, Italia Altro A tempo pienoAbout Cardo AI: AtCardo AI , we’ve been on a mission since 2018 to makePrivate CreditandAsset-Based Finance (ABF)markets more accessible and efficient. Today, with over$40 billion in assets under technology , our platform empowersbanks, trustees, and investorsto accelerate growth through smarter strategies, faster transactions, and optimized investment...
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Customer Success Manager
1 settimana fa
Milan, Italia Altro A tempo pienoAbout Cardo AI: At Cardo AI , we’ve been on a mission since 2018 to make Private Credit and Asset-Based Finance (ABF) markets more accessible and efficient. Today, with over $40 billion in assets under technology , our platform empowers banks, trustees, and investors to accelerate growth through smarter strategies, faster transactions, and optimized...
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Customer Success Manager
4 settimane fa
Milan, Italia Soldo A tempo pienoSoldo is the proactive spend management solution that frees progressive businesses to accomplish more. Over 25,000 organisations across 31 countries use Soldo to end slow, messy, and inefficient spending, bringing financial agility and control over every expense.Soldo frees finance with a uniquely proactive approach to managing decentralised spending. By...
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Senior Customer Success Manager
3 settimane fa
Milan, Italia Altro A tempo pienoJoin to apply for the Senior Customer Success Manager role at AdobeOverviewWithin the Customer Success team here at Adobe, our focus is on delivering exceptional experiences and accelerating value for our customers through three core pillars: Partnership, Adoption and Value Realisation.Our Customer Success Managers are expected to maximize value realization...
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Customer Success Manager
4 settimane fa
Milan, Italia Soldo A tempo pienoSoldo is the proactive spend management solution that frees progressive businesses to accomplish more. Over 25,000 organisations across 31 countries use Soldo to end slow, messy, and inefficient spending, bringing financial agility and control over every expense. Soldo frees finance with a uniquely proactive approach to managing decentralised spending. By...
