Remote Incident Manager — ITSM

A leading IT consulting firm based in Italy is seeking an Incident Manager. This remote position requires 2–3 years of experience in IT Service Management. Responsibilities include managing major incidents, ensuring service continuity, and collaborating with teams for process improvements. Ideal candidates will possess strong communication skills, a solid...

An IT consulting company in Italy is seeking an experienced Incident Manager to join their remote team. The candidate should have 2-3 years of experience in IT Service Management, with a solid understanding of ITIL processes. Responsibilities include managing incident resolution and communicating with stakeholders. A good command of both Italian and English...

Incident Manager We are seeking an Incident Manager with 2–3 years of experience in IT Service Management. The selected candidate will support one of our clients in managing and coordinating the resolution of major incidents, ensuring minimal business impact and maintaining service continuity. The ideal candidate will have a solid understanding of ITIL...

A leading IT consulting firm in Italy is seeking an Incident Manager to manage and coordinate the resolution of incidents remotely. The ideal candidate will possess 2-3 years of experience in IT Service Management and a strong understanding of ITIL processes. Responsibilities include ensuring timely service restoration and collaborating with teams to prevent...

Azienda: Herzum Software S.R.L. Unipersonale Posizione: Incident Manager (BIG) Data udate: 23/12/2025 Luogo lavoro: Remote Working Impegno: Full-time Compenso lordo: Da concordare Posti disponibili: 1 Contratto lavoro: Partita Iva, Indeterminato, Determinato Descrizione offerta di lavoro Welcome to Herzum | now part of catworkx! We are much more than an IT...

About the Company Welcome to Herzum | now part of catworkx! We are much more than an IT consulting company : we are innovators, pioneers, and partners in excellence. Today, we begin a new chapter as part of the catworkx group — one of the world’s leading Atlassian Platinum Partners, with a strong presence across Europe. Founded in Chicago in 2000, Herzum...

Welcome to Herzum | now part of catworkx! We are much more than an IT consulting company: we are innovators, pioneers, and partners in excellence. Today, we begin a new chapter as part of the catworkx group — one of the world’s leading Atlassian Platinum Partners, with a strong presence across Europe. Founded in Chicago in 2000, Herzum has grown into an...

An innovative IT consulting company based in Italy is seeking an Incident Manager with 2–3 years of experience in IT Service Management. In this fully remote role, you will manage and coordinate incident resolutions, ensuring minimal business impact and service continuity. The ideal candidate will possess strong ITIL knowledge, excellent communication...

A leading IT consulting company based in Italy is seeking an experienced Incident Manager. In this fully remote role, you'll manage incidents ensuring service continuity. Ideal candidates should have 2–3 years of experience, a solid grasp of ITIL processes, and excellent communication skills. You will work closely with various teams to ensure timely...

An innovative IT consulting company is seeking an Incident Manager to join their remote team in Catania, Italy. The ideal candidate will manage and coordinate major incident resolutions, ensuring minimal business impact. This role requires 2-3 years of experience in IT Service Management, a solid understanding of ITIL processes, and strong communication...