Lavori attuali relativi a Service Delivery Account Manager - bardi - Epson Europe B.V.
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Service Delivery Account Manager
12 ore fa
Bardi, Italia Epson Europe B.V. A tempo pienoOverview The Service Delivery Account Manager for Printing Solution is responsible for managing and overseeing the delivery of services to clients and securing Epson share of the market for key customer accounts. This role involves coordinating with various teams, ensuring that service level agreements (SLAs) are met, and maintaining strong relationships...
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Service Delivery Account Manager
3 ore fa
Bardi, Italia Epson Europe B.V. A tempo pienoOverviewThe Service Delivery Account Manager for Printing Solution is responsible for managing and overseeing the delivery of services to clients and securing Epson share of the market for key customer accounts.This role involves coordinating with various teams, ensuring that service level agreements (SLAs) are met, and maintaining strong relationships with...
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Service Delivery Account Manager
58 minuti fa
Bardi, Italia Epson Europe B.V. A tempo pienoThe Service Delivery Account Manager for Printing Solution is responsible for managing and overseeing the delivery of services to clients and securing Epson share of the market for key customer accounts.This role involves coordinating with various teams, ensuring that service level agreements (SLAs) are met, and maintaining strong relationships with clients...
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Bardi, Italia Epson Europe B.V. A tempo pienoA leading global technology company is looking for a Service Delivery Account Manager in Italy to manage service delivery for key client accounts.The role includes client relationship management, overseeing the delivery of printing solutions, and ensuring service level agreements are met.Candidates should have a background in project management and customer...
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Bardi, Italia Epson Europe B.V. A tempo pienoA leading global technology company is looking for a Service Delivery Account Manager in Italy to manage service delivery for key client accounts. The role includes client relationship management, overseeing the delivery of printing solutions, and ensuring service level agreements are met. Candidates should have a background in project management and...
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Printing Solutions Service Delivery Lead
48 minuti fa
Bardi, Italia Epson Europe B.V. A tempo pienoA leading printing solution provider seeks a Service Delivery Account Manager in Turbigo, Italy.The role involves managing client relationships, overseeing service delivery, and ensuring SLAs are met.The ideal candidate should have experience in customer service within the printing industry, strong project management skills, and fluency in English.Offers an...
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Bardi, Italia Eversana Intouch A tempo pienoA leading healthcare agency in Turbigo, Italy is seeking an Account Manager to oversee project planning and client relations.The ideal candidate should possess strong organizational abilities, client service orientation, and a background in marketing or related fields.Responsibilities include managing marketing campaigns, ensuring the timely delivery of...
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Remote Service Delivery Manager
3 ore fa
Bardi, Italia Suse A tempo pienoA leading enterprise open source solutions company based in Milan is seeking a Service Delivery Manager to serve as the main contact for customers purchasing Premium Support.This role requires a proactive approach to managing customer relationships, facilitating resolutions, and providing updates to Sales teams.Candidates should possess a minimum of 5 years...
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Bardi, Italia Leica Microsystems A tempo pienoA leading life sciences firm in Italy is seeking a Service Delivery Manager to enhance customer service and manage back-office operations.Responsibilities include tracking cases, preparing quotations, and coordinating with field service engineers.Ideal candidates will have a degree in Business Administration and experience in customer support and people...
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Account Manager
6 minuti fa
Bardi, Italia Multivendor Service A tempo pienoMultivendor Service, azienda leader nelle integrazioni tecnologiche e specializzata nella fornitura di soluzioni e servizi integrati per l'ottimizzazione delle infrastrutture IT, ricerca un/una Account Manager da inserire nel team per il potenziamento interno.DI COSA TI OCCUPERAI: Promuovere e vendere su scala nazionale ed europea servizi IT dedicati alle...
Service Delivery Account Manager
20 ore fa
OverviewThe Service Delivery Account Manager for Printing Solution is responsible for managing and overseeing the delivery of services to clients and securing Epson share of the market for key customer accounts. This role involves coordinating with various teams, ensuring that service level agreements (SLAs) are met, and maintaining strong relationships with clients to contribute at strengthening Epson offering both in products, ink, and services.What you will doClient Management: Together with Sales, act as a primary point of contact for clients, understanding their needs and ensuring their expectations are metContributes to Epson growthOversee the delivery of Printing services and solutions, ensuring they are completed on time, within scope, and within budgetTeam Coordination: Coordinate with internal teams, including sales teams, technical staff, and customer support teams, to ensure seamless service deliveryPerformance Monitoring: Monitor and report on the performance of service delivery, identifying areas for improvement and implementing corrective actionsSLA Compliance: Ensure that all service level agreements (SLAs) are met and that any issues are promptly addressedIdentify potential risks and develop mitigation strategies to minimize their impact on service deliveryManage the financial aspects of service delivery, including budgeting, forecasting, and financial reportingContinuously seek ways to improve service delivery processes and enhance client satisfactionReporting: Provide regular reports to senior management on the status of service delivery, including key performance indicators (KPIs) and other metricsWhat we ask forRelevant higher education or equivalent professional experience in business, management, or a related fieldProven experience in Customer / Professional Service in printing industry: service delivery management for large customer accounts, project managementStrong project management skills, excellent communication and interpersonal skills, and the ability to manage multiple tasks simultaneouslyCertifications in project management (e.g., PMP, PRINCE2) or service management (e.g., ITIL) are highly desirableKnowledge in Printing remote monitoring toolsStrong analytical and problem-solving skillsA strong focus on customer satisfaction and the ability to build and maintain strong client relationshipsFluent in written and oral EnglishWe are keen to hear from you even if you don’t match all listed requirements, but you identify with our brand and passion for innovation.What we offerWe aspire to be an indispensable company, trusted throughout the world for our commitment to openness, customer satisfaction and sustainability.We respect individuality while promoting teamwork, and we are committed to delivering unique value through innovative and creative solutions.Our commitment to the environmentWe all have a role to play in building a better future. For Epson, being a sustainable company means being mindful of every aspect of our organisation – from the smallest lightbulb to the largest factory. It fuels our innovation, drives our growth, motivates our workforce and, ultimately, to contribute to society.Our peopleWe believe a healthy culture, strong values, teamwork, and contribution from a diverse range of individuals will help us to stride for excellence.Our brandRanked by Clarivate Analytics as a Top 100 Global Innovator brand for the last seven years running.Service Delivery Account Manager • Turbigo, Lombardy, ITALY#J-18808-Ljbffr
