CRM & Clienteling Manager
3 settimane fa
Key ResponsibilitiesDefine and implement the CRM & Clienteling roadmapin line with business priorities and brand objectives.Oversee CRM and marketing automation programs, ensuring effective segmentation, targeting, and personalization.Lead the rollout of the Clienteling Appand Personal Shoppermodel to elevate high-value client engagement.Partner with Retail, Digital, and Marketing teams to deliver a consistent omnichannel experience.Collaborate with Retail teams to connect CRM initiatives with in-store activations and physical client events.Analyze customer data and performance KPIs to guide strategy and optimization.Manage CRM platform evolution, vendor relationships, and governance standards.Contribute to CRM reporting, insight generation, and strategic planning.Requirements5+ years of experience in CRM, customer marketing, or retention strategy, ideally in fashion, retail, or luxury.Proven track record in managing CRM programs and Clienteling tools.Strong analytical and strategic mindset with a data-driven approach.Ability to lead cross-functional initiatives and manage multiple stakeholders.Excellent communication and project management skills.Fluent in English; Italian is a plus.Experience with Salesforce or similar CRM ecosystems preferred.Whatweoffer:Benefits: monthly lunch tickets, company laptop, discounts to our owned brands and brand partners, and additional perks in the form of local discounts and offers.Learning & Development Programs: continuous learning experience with TLG University and The Breakfast Club projects.Be part of the young (31 on avg.) and international (30 nationalities) #TLGPeopleTeam and work in a dynamic and fast-moving environment.#J-18808-Ljbffr
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CRM & Clienteling Manager
3 settimane fa
Milano, Italia The Level Group A tempo pienoKey Responsibilities Define and implement the CRM & Clienteling roadmap in line with business priorities and brand objectives. Oversee CRM and marketing automation programs, ensuring effective segmentation, targeting, and personalization. Lead the rollout of the Clienteling App and Personal Shopper model to elevate high-value client engagement. Partner with...
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Crm & Clienteling Intern
3 ore fa
Milano, Italia Miu Miu A tempo pienoThe CRM & Clienteling Intern at Miu Miu in Milan will assist in planning and executing CRM and client engagement activities. This role offers hands-on experience in campaign management, clienteling, and performance tracking, providing an opportunity to learn CRM best practices and digital tools in a leading luxury fashion environment.
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CRM Specialist – Clienteling
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Milano, Italia The Level Group A tempo pienoWe’re looking for a motivated CRM Specialist to support the implementation and execution of our CRM & Clienteling roadmap across brands and regions. In this role, you’ll collaborate with Marketing, Retail, and Digital teams to deliver data‑driven initiatives that enhance customer engagement, conversion, and lifetime value. What you’ll do: - Execute...
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CRM & Clienteling Lead — Omnichannel Luxury Retail
3 settimane fa
Milano, Italia The Level Group A tempo pienoA leading fashion consultancy in Milan is seeking an experienced CRM Manager to define and implement the CRM & Clienteling roadmap. The ideal candidate will oversee CRM and marketing automation, manage cross-functional initiatives, and drive client engagement strategies effectively. Candidates should have over 5 years of relevant experience in the fashion or...
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CRM & Digital Retail Intern
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Milano, Italia Prada A tempo pienoFounded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. The Group, a world leader in the luxury sector, operates in more than 45 countries with the PRADA, Miu Miu, Church’s and Car Shoe brands, and has employees of over 100 nationalities.- - Joining our Company means working in a creative and...
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Europe CRM Manager
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Milano, Italia Diesel A tempo pienoDiesel has long been a leading pioneer in denim and casual fashion, known for moving outside and ahead of trends in its industry. While retaining always its DNA, in recent years Diesel has evolved into the world of premium casual wear, becoming a true alternative to the established luxury market. Diesel is a truly worldwide organization. It is present in...
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CRM and Clienteling Insight Intern
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Milano, Italia Prada A tempo pienoFounded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. Our Iconic Brands include PRADA, Miu Miu, Church’s, Car Shoe and Pasticceria Marchesi and we are currently operating in more than 45 Countries, embracing employees of more than 100 nationalities.- Joining our Company means working in a creative...
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Europe Crm Manager
3 ore fa
Milano, Italia Diesel A tempo pienoDiesel has long been a leading pioneer in denim and casual fashion, known for moving outside and ahead of trends in its industry.While retaining always its DNA, in recent years Diesel has evolved into the world of premium casual wear, becoming a true alternative to the established luxury market.Diesel is a truly worldwide organization.It is present in more...
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Italy Regional Clienteling Lead
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Milano, Italia Bof Careers A tempo pienoRegional VIC & Clientelling Manager Italy Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products.For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets.The Regional...
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Emea Crm Lead: Strategy, Campaigns
2 ore fa
Milano, Italia Bottega Veneta S.R.L A tempo pienoA luxury fashion brand is seeking an experienced EMEA CRM Manager to lead customer engagement initiatives and adapt global CRM strategies to the region.The role involves overseeing campaign management, data analysis, and compliance with regulations while fostering a collaborative environment.With at least 5 years in luxury retail CRM, you'll leverage your...