CRM & Clienteling Lead — Omnichannel Luxury Retail

Key Responsibilities Define and implement the CRM & Clienteling roadmap in line with business priorities and brand objectives. Oversee CRM and marketing automation programs, ensuring effective segmentation, targeting, and personalization. Lead the rollout of the Clienteling App and Personal Shopper model to elevate high-value client engagement. Partner with...

Key ResponsibilitiesDefine and implement the CRM & Clienteling roadmapin line with business priorities and brand objectives.Oversee CRM and marketing automation programs, ensuring effective segmentation, targeting, and personalization.Lead the rollout of the Clienteling Appand Personal Shoppermodel to elevate high-value client engagement.Partner with Retail,...

The CRM & Clienteling Intern at Miu Miu in Milan will assist in planning and executing CRM and client engagement activities. This role offers hands-on experience in campaign management, clienteling, and performance tracking, providing an opportunity to learn CRM best practices and digital tools in a leading luxury fashion environment.

We’re looking for a motivated CRM Specialist to support the implementation and execution of our CRM & Clienteling roadmap across brands and regions. In this role, you’ll collaborate with Marketing, Retail, and Digital teams to deliver data‑driven initiatives that enhance customer engagement, conversion, and lifetime value. What you’ll do: - Execute...

Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. The Group, a world leader in the luxury sector, operates in more than 45 countries with the PRADA, Miu Miu, Church’s and Car Shoe brands, and has employees of over 100 nationalities.- - Joining our Company means working in a creative and...

We are looking for a Europe Retail CRM Coordinator who will play a key role in enhancing how we understand, engage, and retain our clients. This role will help us elevate our CRM capabilities, support store teams, and develop data-driven initiatives that reinforce customer loyalty and deliver an exceptional luxury experience across all touchpoints.Key...

We are looking for a Europe Retail CRM Coordinator who will play a key role in enhancing how we understand, engage, and retain our clients. This role will help us elevate our CRM capabilities, support store teams, and develop data-driven initiatives that reinforce customer loyalty and deliver an exceptional luxury experience across all touchpoints.Key...

We are looking for a Europe Retail CRM Coordinator who will play a key role in enhancing how we understand, engage, and retain our clients. This role will help us elevate our CRM capabilities, support store teams, and develop data-driven initiatives that reinforce customer loyalty and deliver an exceptional luxury experience across all touchpoints. Key...

We are looking for a Europe Retail CRM Coordinator who will play a key role in enhancing how we understand, engage, and retain our clients. This role will help us elevate our CRM capabilities, support store teams, and develop data-driven initiatives that reinforce customer loyalty and deliver an exceptional luxury experience across all touchpoints. Key...

A luxury retail company in Milano seeks a Department Manager to oversee team operations and promote brand engagement. This role requires significant experience in luxury sales, excellent leadership skills, and a strong customer focus. The ideal candidate will lead a team, implement strategies, and ensure compliance with company policies while fostering a...