Guest Services

Guest Services Manager continually strives to exceed hospitality industry standards, while ensuring complete guest and team satisfaction. This role establishes and drives a positive working environment and focuses on operational goals where training, leadership, development, and recognizing overall team performance are paramount.QualificationsHotel Director...

Guest Services Manager continually strives to exceed hospitality industry standards, while ensuring complete guest and team satisfaction. This role establishes and drives a positive working environment and focuses on operational goals where training, leadership, development, and recognizing overall team performance are paramount. Qualifications Hotel...

A global cruise company seeks a Guest Services Manager in Emilia-Romagna, Italy, to deliver exceptional guest experiences and manage a dedicated team. The ideal candidate has a proven background as a Hotel Director or General Manager in a 4- or 5-star hotel and at least 2-3 years of hotelier experience. Strong leadership and communication skills are...

Job Title:Guest ServiceLocation: Bulgari Hotel Milano, ItalyBrand: Bulgari Hotels & ResortsSchedule: Full-TimeJob Category: Rooms & Guest Services OperationsReports To: Director of Guest ServicesJob SummaryAt Bulgari Hotel Milano, timeless Italian elegance meets contemporary luxury.As a Guest Services Coordinator, you will ensure the efficient coordination...

A global hospitality company is seeking a Front Office Agent to deliver exceptional reception services and improve guest experiences from check-in to check-out in Como, Italy.You will manage guest queries, maintain efficient reception operations, and ensure compliance with hotel standards.Candidates should possess strong customer service skills, a positive...

Main Duties The Front Office Agent will be responsible for providing excellent and consistent service to guests before arrival, upon arrival, and during their stay, from check-in to check-out, in order to create memorable and personalized experiences for all guests. They must deliver the highest quality of service at all times and anticipate and exceed guest...

The Lake Como EDITIONNestled along the western shore overlooking the Bellagio mountains, The Lake Como EDITION combines striking design and Italian warmth with a sophisticated luxury lifestyle experience.Lake-view rooms and suites, indoor and outdoor restaurants and bars, a unique floating pool, and a spa sanctuary deliver an unforgettable escape.JOB...

HEAD WAITER Serve food courses and alcoholic beverages to guests.Answer questions on menu selections.Communicate with the kitchen regarding menu questions, the length of wait, recook orders, and product availability.Follow cycle time guidelines for all meals.Maintain cleanliness of work areas throughout the day.Communicate additional meal requirements,...

A national travel services company seeks a Team Member to provide exceptional customer service at their travel plaza in Italy, Lombardia.You'll operate the POS system, ensure food safety, and maintain a clean environment.Flexibility in scheduling is required, along with the ability to engage positively with customers and perform various kitchen tasks.This...

The Concierge owns the guest's overall Group, Loyalty & Concierge Class experience, offering a seamless execution of premium service that is both exceptional and memorable.As part of the Guest Relations team, the Concierge is the liaison between the Guest, Groups/Wedding/Events/Charter corporate teams, Loyalty Corporate teams and all Hotel and Marine...