Customer Experience
3 giorni fa
Customer Experience & Field Operations Specialist Full-time RiDE's mission is to revolutionize urban mobility through an innovative electric multivehicle sharing service. We’re looking for a friendly and solution-oriented Customer Experience & Field Ops Specialist, reporting to and supported by our Operations Specialist, who will help us offering our customers daily assistance and improving our service, by monitoring all customer contact channels (social media, website, CRM...), and managing local Operations are running smoothly. If you're a sharing mobility user and would like to make user experience excellent, here's your chance to join our innovative Startup Duties and Responsibilities Direct customer support via email, phone, chat, social media Handling complaints, refunds, operations support Finding alternative last minute solutions Customer Service/ CRM software usage and monitoring Social media monitoring and content development Field Ops management, monitoring and supporting our local OPS Partner Qualifications Fluency in Italian and English Motivation and willingness to learn (first experiences are welcome) Good communication skills, strong listening attitude to satisfy client needs Ability to handle multiple requests and find solutions; open minded with plan B always ready Ability to prioritize tasks and meet deadlines Rigorous and detail oriented Team player, positive and constructive attitude Fast learner, willing to adapt to a changing environment Practical attitude, strong problem solving attitude and ability to turn plans into action: we need a doer Being a sharing mobility user: the only way of supporting a customer is being a customer Bachelor Degree and prior experience in Customer Experience/ Operations and/or Mobility are a plus What we offer The opportunity to be a part of a fast-growing project and grow together with it Field position based in Parma. Availability to transfers due to meetings, events and/or other working needs is a must Great knowledge exchange opportunity with different industries and startups Please note this is a Smart working position based in Parma. #J-18808-Ljbffr
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Customer Experience
1 settimana fa
Parma, Emilia-Romagna, Italia RiDE A tempo pienoCompany Description RiDE's mission is to revolutionize urban mobility through an innovative electric multivehicle sharing service. Job Description We're looking for a friendly and solution-oriented Customer Experience & Field Ops Specialist, reporting to and supported by our Operations Specialist, who will help us offering our customers daily assistance and...
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Customer Experience
3 giorni fa
Parma, Italia RiDE A tempo pienoCustomer Experience & Field Operations SpecialistFull-timeRiDE's mission is to revolutionize urban mobility through an innovative electric multivehicle sharing service.We’re looking for a friendly and solution-oriented Customer Experience & Field Ops Specialist, reporting to and supported by our Operations Specialist, who will help us offering our...
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Customer Experience
1 giorno fa
Parma, Italia Ride A tempo pienoCustomer Experience & Field Operations SpecialistFull-timeRiDE's mission is to revolutionize urban mobility through an innovative electric multivehicle sharing service.We're looking for a friendly and solution-oriented Customer Experience & Field Ops Specialist, reporting to and supported by our Operations Specialist, who will help us offering our customers...
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Customer Experience
2 giorni fa
parma, Italia RiDE A tempo pienoCustomer Experience & Field Operations SpecialistFull-timeRiDE's mission is to revolutionize urban mobility through an innovative electric multivehicle sharing service.We’re looking for a friendly and solution-oriented Customer Experience & Field Ops Specialist, reporting to and supported by our Operations Specialist, who will help us offering our...
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Parma-Based Customer Experience
24 ore fa
Parma, Italia Ride A tempo pienoAn innovative urban mobility startup in Parma is seeking a Customer Experience & Field Operations Specialist to provide excellent customer support and manage local operations.The ideal candidate will be fluent in Italian and English, have good communication skills, and a strong problem-solving attitude.This full-time position includes monitoring customer...
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Parma-based Customer Experience
3 giorni fa
Parma, Italia RiDE A tempo pienoAn innovative urban mobility startup in Parma is seeking a Customer Experience & Field Operations Specialist to provide excellent customer support and manage local operations. The ideal candidate will be fluent in Italian and English, have good communication skills, and a strong problem-solving attitude. This full-time position includes monitoring customer...
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Parma-based Customer Experience
8 ore fa
Parma, Italia RiDE A tempo pienoAn innovative urban mobility startup in Parma is seeking a Customer Experience & Field Operations Specialist to provide excellent customer support and manage local operations. The ideal candidate will be fluent in Italian and English, have good communication skills, and a strong problem-solving attitude. This full-time position includes monitoring customer...
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Store Customer Experience Leader
2 settimane fa
Parma, Italia Decathlon Italia A tempo pienoDecathlon è ideatore, produttore e distributore di articoli e servizi sportivi. Attraverso il sito decathlon.it e gli oltre 1750 store in 60 paesi realizza la propria mission: rendere durevolmente accessibili il piacere ed i benefici dello sport al maggior numero di persone. Con questa promessa DECATHLON inizia la sua avventura in Italia con l’apertura...
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Leader di Domani
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Parma, Italia IKEA A tempo pieno**Job ID**: 271501 **Date posted**: 15/01/2025 Sei pronto per diventare Leader di domani in IKEA? CHI SEI Condividi i nostri valori! Credi anche tu nei valori IKEA e li applichi nella vita quotidiana. Vuoi fare di più! Hai l'ambizione di crescere e di ricoprire ruoli di responsabilità in futuro, guidando te stesso e le altre persone. Sei curioso e...
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Europe Travel Experience Concierge
1 settimana fa
Parma, Italia Vit Incoming A tempo pienoA prestigious travel company in Parma is seeking a dedicated Customer Service Specialist to provide exceptional support to travelers.In this role, you'll communicate with clients, resolve inquiries, and coordinate with local suppliers to ensure seamless travel experiences.Applicants should have prior customer service experience and a passion for travel.This...
