Customer Experience
2 giorni fa
Customer Experience & Field Operations SpecialistFull-timeRiDE's mission is to revolutionize urban mobility through an innovative electric multivehicle sharing service.We’re looking for a friendly and solution-oriented Customer Experience & Field Ops Specialist, reporting to and supported by our Operations Specialist, who will help us offering our customers daily assistance and improving our service, by monitoring all customer contact channels (social media, website, CRM...), and managing local Operations are running smoothly.If you're a sharing mobility user and would like to make user experience excellent, here's your chance to join our innovative StartupDuties and ResponsibilitiesDirect customer support via email, phone, chat, social mediaHandling complaints, refunds, operations supportFinding alternative last minute solutionsCustomer Service/ CRM software usage and monitoringSocial media monitoring and content developmentField Ops management, monitoring and supporting our local OPS PartnerQualificationsFluency in Italian and EnglishMotivation and willingness to learn (first experiences are welcome)Good communication skills, strong listening attitude to satisfy client needsAbility to handle multiple requests and find solutions; open minded with plan B always readyAbility to prioritize tasks and meet deadlinesRigorous and detail orientedTeam player, positive and constructive attitudeFast learner, willing to adapt to a changing environmentPractical attitude, strong problem solving attitude and ability to turn plans into action: we need a doerBeing a sharing mobility user: the only way of supporting a customer is being a customerBachelor Degree and prior experience in Customer Experience/ Operations and/or Mobility are a plusWhat we offerThe opportunity to be a part of a fast-growing project and grow together with itField position based in Parma. Availability to transfers due to meetings, events and/or other working needs is a mustGreat knowledge exchange opportunity with different industries and startupsPlease note this is a Smart working position based in Parma.#J-18808-Ljbffr
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Customer Experience
1 settimana fa
Parma, Emilia-Romagna, Italia RiDE A tempo pienoCompany Description RiDE's mission is to revolutionize urban mobility through an innovative electric multivehicle sharing service. Job Description We're looking for a friendly and solution-oriented Customer Experience & Field Ops Specialist, reporting to and supported by our Operations Specialist, who will help us offering our customers daily assistance and...
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Customer Experience
3 giorni fa
Parma, Italia RiDE A tempo pienoCustomer Experience & Field Operations Specialist Full-time RiDE's mission is to revolutionize urban mobility through an innovative electric multivehicle sharing service. We’re looking for a friendly and solution-oriented Customer Experience & Field Ops Specialist, reporting to and supported by our Operations Specialist, who will help us offering our...
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Customer Experience
24 ore fa
Parma, Italia Ride A tempo pienoCustomer Experience & Field Operations SpecialistFull-timeRiDE's mission is to revolutionize urban mobility through an innovative electric multivehicle sharing service.We're looking for a friendly and solution-oriented Customer Experience & Field Ops Specialist, reporting to and supported by our Operations Specialist, who will help us offering our customers...
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Customer Experience
3 giorni fa
Parma, Italia RiDE A tempo pienoCustomer Experience & Field Operations SpecialistFull-timeRiDE's mission is to revolutionize urban mobility through an innovative electric multivehicle sharing service.We’re looking for a friendly and solution-oriented Customer Experience & Field Ops Specialist, reporting to and supported by our Operations Specialist, who will help us offering our...
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Parma-Based Customer Experience
21 ore fa
Parma, Italia Ride A tempo pienoAn innovative urban mobility startup in Parma is seeking a Customer Experience & Field Operations Specialist to provide excellent customer support and manage local operations.The ideal candidate will be fluent in Italian and English, have good communication skills, and a strong problem-solving attitude.This full-time position includes monitoring customer...
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Parma-based Customer Experience
3 giorni fa
Parma, Italia RiDE A tempo pienoAn innovative urban mobility startup in Parma is seeking a Customer Experience & Field Operations Specialist to provide excellent customer support and manage local operations. The ideal candidate will be fluent in Italian and English, have good communication skills, and a strong problem-solving attitude. This full-time position includes monitoring customer...
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Parma-based Customer Experience
5 ore fa
Parma, Italia RiDE A tempo pienoAn innovative urban mobility startup in Parma is seeking a Customer Experience & Field Operations Specialist to provide excellent customer support and manage local operations. The ideal candidate will be fluent in Italian and English, have good communication skills, and a strong problem-solving attitude. This full-time position includes monitoring customer...
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Store Customer Experience Leader
2 settimane fa
Parma, Italia Decathlon Italia A tempo pienoDecathlon è ideatore, produttore e distributore di articoli e servizi sportivi. Attraverso il sito decathlon.it e gli oltre 1750 store in 60 paesi realizza la propria mission: rendere durevolmente accessibili il piacere ed i benefici dello sport al maggior numero di persone. Con questa promessa DECATHLON inizia la sua avventura in Italia con l’apertura...
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Leader di Domani
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Parma, Italia IKEA A tempo pieno**Job ID**: 271501 **Date posted**: 15/01/2025 Sei pronto per diventare Leader di domani in IKEA? CHI SEI Condividi i nostri valori! Credi anche tu nei valori IKEA e li applichi nella vita quotidiana. Vuoi fare di più! Hai l'ambizione di crescere e di ricoprire ruoli di responsabilità in futuro, guidando te stesso e le altre persone. Sei curioso e...
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Europe Travel Experience Concierge
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Parma, Italia Vit Incoming A tempo pienoA prestigious travel company in Parma is seeking a dedicated Customer Service Specialist to provide exceptional support to travelers.In this role, you'll communicate with clients, resolve inquiries, and coordinate with local suppliers to ensure seamless travel experiences.Applicants should have prior customer service experience and a passion for travel.This...
