Customer Support Specialist
5 giorni fa
Ready to deliver an outstanding customer experience At Fedrigoni we have a strong ambition to amaze the world by transforming our industry achieving new levels of innovation elevating creativity and building a sustainable future while growing rapidly. We want to reinvent the boundaries of what our Industry can do. Were empowered to make that happen. Taking responsibility. Taking ownership. Taking risks. Yes the journey can be challenging yet we are supported and empowered to perform. We are trusted to be accountable and responsible for our decisions. Everyone gets to push their potential to the full. Discover Extraordinary* Every Day.The role designed for youIn your role as Customer Support Specialist you will be part of our Customer Care team based in Milan and you will bring your contribution in achieving the company sales target providing an excellent level of customer service to our current clients in the Italian market.ResponsibilitiesYou will perform sales orders in our ERP system (SAP) from entry to dispatch.You will enter requests for offer for Special customized products in our ERP.You will manage sample requests in our ERP.You will organize shipments to customers track orders to delivery address post-sale shipping issues and strive for continuous improvement of OTD (On Time Delivery) metric.You will be the assigned point of reference for your group of Sales Agents supporting them in managing customer requests.You will guarantee a high-level customer experience understanding and supporting customer needs and requirements.You will perform reactive Cross-selling activity to the client when requested product is not available.You will Follow up with clients with missed payments while processing orders.You will be in charge of updating client-specific price lists.The attitudes and skills we’re looking forYou have 4 years of experience in Customer Service or Commercial Back Office roles preferably in B2B sector.You are resilient and goal oriented you have strong analytical and problem-solving skills.You are reliable flexible and great with people.You have a strong customer orientation.You have good knowledge of Excel.You have good knowledge of SAP.You are fluent in Italian and English.What you can expect from our selection processInterviews with the HRBP Sales & Marketing and with Customer Support Team Coordinator.Based inItaly Milan.Ready to start your new exciting journey with us Come Discover Extraordinary* Every Day.Learn more about life at Fedrigoni: Experience: ICKey Skills: Design Engineering, Baan, Customer Service, Fund Management, ABAP, ElevatorEmployment Type : Full-TimeExperience: yearsVacancy: 1#J-18808-Ljbffr
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Customer Support Specialist
5 giorni fa
Turbigo, Italia Fedrigoni A tempo pienoReady to deliver an outstanding customer experience At Fedrigoni we have a strong ambition to amaze the world by transforming our industry achieving new levels of innovation elevating creativity and building a sustainable future while growing rapidly. We want to reinvent the boundaries of what our Industry can do. Were empowered to make that happen. Taking...
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Customer Support Specialist
5 giorni fa
Turbigo, Italia Fedrigoni A tempo pienoReady to deliver an outstanding customer experience At Fedrigoni we have a strong ambition to amaze the world by transforming our industry achieving new levels of innovation elevating creativity and building a sustainable future while growing rapidly. We want to reinvent the boundaries of what our Industry can do. Were empowered to make that happen. Taking...
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Customer Support Specialist
5 giorni fa
Turbigo, Italia Fedrigoni A tempo pienoReady to deliver an outstanding customer experience At Fedrigoni we have a strong ambition to amaze the world by transforming our industry achieving new levels of innovation elevating creativity and building a sustainable future while growing rapidly. We want to reinvent the boundaries of what our Industry can do. Were empowered to make that happen. Taking...
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Customer Support Specialist
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Turbigo, Italia LimoLane A tempo pienoLimoLane è una piattaforma digitale di mobilità che sta rivoluzionando il settore del Business Travel premium, rendendo la prenotazione di un trasferimento privato semplice, rapida e intuitiva.I nostri valori guidano ogni decisione:Siamo presenti con uffici in Europa, Stati Uniti e APAC e supportiamo oltre 1.500 clienti in più di 500 città in tutto il...
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Customer Success
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Turbigo, Italia Fedrigoni A tempo pienoA leading paper and packaging company is seeking a Customer Support Specialist based in Milan. You will play a crucial role in achieving sales targets by providing excellent customer service to clients in the Italian market. Candidates should have at least 4 years of experience in customer service or commercial roles, alongside strong knowledge in SAP,...
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Customer Success
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Turbigo, Italia Fedrigoni A tempo pienoA leading paper and packaging company is seeking a Customer Support Specialist based in Milan. You will play a crucial role in achieving sales targets by providing excellent customer service to clients in the Italian market. Candidates should have at least 4 years of experience in customer service or commercial roles, alongside strong knowledge in SAP,...
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Turbigo, Italia LimoLane A tempo pienoLimoLane è una piattaforma digitale di mobilità che sta rivoluzionando il settore del Business Travel premium , rendendo la prenotazione di un trasferimento privato semplice, rapida e intuitiva . I nostri valori guidano ogni decisione: Siamo presenti con uffici in Europa, Stati Uniti e APAC e supportiamo oltre 1.500 clienti in più di 500 città in tutto...
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turbigo, Italia LimoLane A tempo pienoLimoLane è una piattaforma digitale di mobilità che sta rivoluzionando il settore del Business Travel premium, rendendo la prenotazione di un trasferimento privato semplice, rapida e intuitiva.I nostri valori guidano ogni decisione:Siamo presenti con uffici in Europa, Stati Uniti e APAC e supportiamo oltre 1.500 clienti in più di 500 città in tutto il...
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turbigo, Italia Velenosi&Meredith A tempo pienoNow Hiring: Italian-speaking Customer Support Specialist - Athens (Greece)Parli fluentemente italiano e ami la tecnologia e il design Unisciti al nostro team in Grecia per fornire assistenza per diversi brand globali!Sede: Atene (o remoto dalla Grecia)Lingue: Italiano (C2) Inglese (B2)Ruolo: Assistenza clienti via telefono chat ed email - formazione...
