Global Modern Workplace Team Leader
3 settimane fa
Join to apply for the Global Modern Workplace SME Team Leader role at MSC Mediterranean Shipping CompanyMSC Mediterranean Shipping Company is a global business engaged in the shipping sector. Present in 155 countries, MSC facilitates international trade between the world’s major economies, and among emerging markets across all continents.From a one-vessel operation to a globally respected business we have an unfaltering commitment to people that have passion, creativity and willing to make a change.MSC Technology Italy is the first division located in the national territory, complementing existing offices in Geneva, Warren, and Chennai.With over 3,000 employees, our Technology Department plays a pivotal role in driving business growth and elevating the quality standards across our functional lines.Role OverviewWithin the Global IT Workplace Operation team, the Global Workplace Operation Team Leader is responsible for the following activities:Resolve incidents escalated by local IT and Global Service DeskTrack resolution of incidents and requestsAdminister systems, test, install and release various applicationsShare personal experiences of support and technical expertise with local IT and Global Service Desk through communication or knowledge base articles and documentationKey ResponsibilitiesSupport Microsoft Windows 11Support core collaborative applications (Microsoft Office 365, Citrix, Printix, …)Diagnose and resolve technical hardware and software issuesBe independent in troubleshooting and finding solutions, applying them accordingly with company rulesHelp and advise users on appropriate actionSupport and train Local IT teams and Global Service DeskIdentify and escalate situations requiring urgent attentionTrack and route incidents and requestsDocument resolution processes and procedures (How to…)Follow tickets with third‑party vendors (Microsoft, Dell, …)Work in cooperation with the SME team (Subject Matter Expert)Follow release of applications and changesEmbrace the strategy defined by management and make it one’s ownQualifications and Experience5 years in a workplace supporting environmentExperience with PCs and peripheralsProficiency with Windows 11Proficiency with Office 365End‑user support experienceTroubleshooting, optimization; Intune knowledge (nice to have)Experience with asset management, following ITIL standardsPrinting experience (nice to have)Good knowledge of spoken and written EnglishWhat We OfferWe offer a range of benefits including learning opportunities, a comprehensive welfare system, life and health insurance, a modern workstation, and discounts within the MSC group.MSC Technology Italy also fosters a culture of innovation and wellbeing through meetups, technical events, gaming tournaments, company charity initiatives, and a sustainability program.Our Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.Seniority levelAssociateEmployment typeFull‑timeJob functionInformation TechnologyTransportation, Logistics, Supply Chain and Storage and Maritime Transportation#J-18808-Ljbffr
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Global Modern Workplace SME Team Leader
1 settimana fa
Collegno, Italia MSC Mediterranean Shipping Company A tempo pienoJoin to apply for the Global Modern Workplace SME Team Leader role at MSC Mediterranean Shipping Company MSC Mediterranean Shipping Company is a global business engaged in the shipping sector. Present in 155 countries, MSC facilitates international trade between the world’s major economies, and among emerging markets across all continents. From a...
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Global Modern Workplace SME Team Leader
1 settimana fa
Collegno, Italia MSC Mediterranean Shipping Company A tempo pienoJoin to apply for the Global Modern Workplace SME Team Leader role at MSC Mediterranean Shipping Company MSC Mediterranean Shipping Company is a global business engaged in the shipping sector. Present in 155 countries, MSC facilitates international trade between the world’s major economies, and among emerging markets across all continents. From a...
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Global It Workplace Leader
1 settimana fa
Collegno, Italia Msc Mediterranean Shipping Company A tempo pienoA global shipping company is seeking a Global Modern Workplace SME Team Leader in Collegno, Italy.This full-time role involves resolving IT incidents, supporting Windows 11, and training local IT teams.The ideal candidate has at least 5 years of experience in technical support and strong proficiency in Microsoft applications.The position offers extensive...
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Global IT Workplace Leader
3 settimane fa
Collegno, Italia Altro A tempo pienoA global shipping company is seeking a Global Modern Workplace SME Team Leader in Collegno, Italy. This full-time role involves resolving IT incidents, supporting Windows 11, and training local IT teams. The ideal candidate has at least 5 years of experience in technical support and strong proficiency in Microsoft applications. The position offers extensive...
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Global IT Support Specialist
3 settimane fa
Collegno, Italia Altro A tempo pienoMSC Mediterranean Shipping Company is a global business engaged in the shipping sector. Present in 155 countries, MSC facilitates international trade between the world’s major economies, and among emerging markets across all continents. Headquartered in Geneva, Switzerland, since 1978, MSC is a privately-owned organisation driven by the Aponte family....
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Cyber Defense Analyst
2 giorni fa
Collegno, Italia Altro A tempo pienoA global shipping leader in Collegno is seeking a Cyber Security Analyst to monitor, detect, and respond to cyber threats. The role involves identifying vulnerabilities, designing security controls, and collaborating with IT teams. Candidates should have five years of IT security experience and a degree in Computer Science. The company offers modern...
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Global It Workplace Leader
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Collegno, Italia Altro A tempo pienoEXAR Social Value Solutions è l'Agenzia per il Lavoro del Gruppo Liberitutti, specializzata nell'incrocio domanda-offerta di lavoro con una ventennale esperienza nelle Politiche Attive del Lavoro su tutto il territorio piemontese. Per LIBERITUTTI scs , siamo alla ricerca di un/a Tecnico IT / IT Support Specialist Siamo alla ricerca di un/a IT Support...
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Outbound Sales Team Leader
1 giorno fa
Collegno, Italia Adecco A tempo pienoUn'importante azienda nel settore call center cerca un Team Leader per gestire alcune campagne outbound di teleselling presso la sede di Torino Nord.Questa figura avrà la responsabilità di coordinare un gruppo di collaboratori e raggiungere gli obiettivi di budget stabiliti.Richieste doti di leadership, comunicazione efficace e ambizione per la crescita...
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Outbound Sales Team Leader
2 giorni fa
Collegno, Italia Adecco A tempo pienoUn'importante azienda nel settore call center cerca un Team Leader per gestire alcune campagne outbound di teleselling presso la sede di Torino Nord. Questa figura avrà la responsabilità di coordinare un gruppo di collaboratori e raggiungere gli obiettivi di budget stabiliti. Richieste doti di leadership, comunicazione efficace e ambizione per la crescita...
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Team Leader
4 giorni fa
Collegno, Italia Adecco A tempo pienoAdecco Italia, per realtà importante nel settore call center spa cerca, per la sede di Torino Nord, una figura di Team leader come responsabile per alcune campagne outbound di teleselling. Qualifiche Precedente esperienza nella gestione di Team di lavoro; doti di leadership; motivazione e determinazione; capacità di comunicazione Capacità di gestione del...
