Lavori attuali relativi a Technical Service Representative - Lombardia - KNF Italia s.r.l.
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Customer Service Representative
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Customer Support Representative
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Technical Project Manager
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Bilingual Customer Support Agent
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Technical Sales
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Field Service Rappresentative
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POLYMER SALES REPRESENTATIVE
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Lombardia, Italia Aaron King International A tempo pienoOverviewOur client I an international group involved in Polymer Business. We are looking for a Sales Representative who will be in charge of developing the French market in line with sales strategy. He/she will report to Managing Director of Italian branch and his/her main responsibilities will be: ResponsibilitiesTaking care of customer relations and...
Technical Service Representative
4 settimane fa
OverviewTechnical Service Representative Workplace: Cernusco Sul Naviglio – Milan Who We Are – KNF KNF is a global technology leader in the design, manufacture, and distribution of diaphragm pumps and systems for handling gases and liquids. We provide customized solutions and local support worldwide. Main ResponsibilitiesFull management of the “Complaint & Return” process: customer contact, RMA opening, monitoring incoming materials, initial technical inspection, and subsequent handling of materials (shipment to subsidiaries, repair offers to customers, returns to customers, etc.), closure and reporting. Interface and collaboration with internal departments such as Order Office, Sales Office, Logistics, and Administration. Written and spoken communication in English for managing the process with foreign subsidiaries. Professional communication and technical support to customers in collaboration with internal departments. Accurate tracking of time and costs related to managed processes. Participation in technical training and refresher courses at foreign subsidiaries. Compliance with safety regulations and company procedures. Required SkillsTechnical diploma or degree (mechatronics profile). Good spoken and written English. Excellent knowledge of MS Office (Excel, Outlook, Word). Own vehicle – Category B driving license. Previous experience in customer service or complaint management in a technical environment and knowledge of SAP (MM / SD / CS) or CRM systems is a plus. Soft SkillsEffective communication: active listening and clear expression in both Italian and English. Empathy and customer orientation (internal and external), with attention to their needs and the ability to handle situations professionally. Stress management: ability to remain calm and focused under pressure. Organization and precision in carrying out assigned tasks. Proactivity: initiative, results orientation, and problem-solving attitude. Flexibility and adaptability to changing priorities – ability to work based on importance and urgency. Teamwork skills. What We OfferAs a dynamic company with a value-oriented culture and flat hierarchies, we offer interesting professional development opportunities in a growing multinational environment. Six-month internship contract aimed at employment Expense reimbursement Daily meal vouchers ContactAndrea Amati General Manager KNF Italia #J-18808-Ljbffr