Representative, Customer Experience
3 giorni fa
Representative, Customer Experience ANDREW an Amphenol company Location Agrate Brianza, Monza-Brianza (MB), Italy Wage Depends on Experience Position Type Salary, Full Time Overview Join our team and help shape the future of connectivity indoors and outdoors. Andrew designs network technology that brings people together, and as a Customer Experience Specialist you will directly impact customer experience by building strong relationships with customers and internal teams. Main Duties Take ownership of customer inquiries and demonstrate initiative in resolving them via phone, chat, and email Accurately and promptly enter purchase orders into ERP systems Proactively resolve any issues preventing order entry, working with customers and Sales to ensure clean, accurate purchase orders Manage orders effectively from receipt and acknowledgment to handling change requests, coordinating with internal teams and keeping customers informed Prioritize workload to meet tight deadlines Participate in business segment meetings and product training sessions Attend sales meetings and communicate key updates, priorities, or issues as needed Contribute to continuous improvement and process enhancement initiatives Support the business with specific projects as assigned Skills & Qualifications Fluency in English; additional languages a plus Good French knowledge Strong attention to detail, time management, and organizational skills Excellent verbal and written communication skills Comfortable collaborating across virtual, cross-functional teams Able to prioritize effectively in a fast-paced environment Multitasker with the ability to work under pressure Team player, eager to deliver results, learn, and share knowledge Proficiency with Microsoft Office tools, especially Excel and Outlook Experience with SAP, Business Objectives, and Microsoft Dynamics CRM is a plus Familiarity with Power BI, advanced Excel, Power Apps, or automation tools is advantageous Why ANDREW? Explore exciting career opportunities at ANDREW, part of the Amphenol family. With a legacy of over 85 years in wireless innovation, we empower mobile operators and enterprises with cutting‑edge solutions. ANDREW, an Amphenol company, is proud of our reputation as an excellent employer. Our focus is to provide the highest level of support and responsiveness to both our employees and our customers, the world's largest technology companies. ANDREW offers the opportunity for career growth within a global organization. We believe that our company is unique in that every employee, regardless of his or her position, has the ability to positively impact the business. Equal Opportunity Employer ANDREW is an Equal Opportunity Employer – Minority/Female/Disabled/Veteran/Sexual Orientation/Gender Identity/National Origin. For additional company information please visit our website at #J-18808-Ljbffr
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Representative, Customer Experience
3 giorni fa
Agrate Brianza, Italia Altro A tempo pienoRepresentative, Customer Experience ANDREW an Amphenol companyLocation Agrate Brianza, Monza-Brianza (MB), ItalyWage Depends on ExperiencePosition Type Salary, Full TimeOverview Join our team and help shape the future of connectivity indoors and outdoors. Andrew designs network technology that brings people together, and as a Customer Experience Specialist...
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Representative, Customer Experience
3 giorni fa
Agrate Brianza, Italia Altro A tempo pienoRepresentative, Customer ExperienceANDREW an Amphenol companyLocationAgrate Brianza, Monza-Brianza (MB), ItalyWageDepends on ExperiencePosition TypeSalary, Full TimeOverviewJoin our team and help shape the future of connectivity indoors and outdoors. Andrew designs network technology that brings people together, and as a Customer Experience Specialist you...
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Representative, Customer Experience
3 giorni fa
Agrate Brianza, Italia ANDREW, an Amphenol company A tempo pienoJoin our team and help shape the future of connectivity indoors and outdoors. Together, let's push the boundaries of technology and advance sustainable networks worldwide. Andrew (an Amphenol company) designs network technology that brings people together. By joining our team, you will directly impact Andrew's Customer Experience by building strong...
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Representative, Customer Experience
3 giorni fa
Agrate Brianza, Italia Altro A tempo pienoJoin our team and help shape the future of connectivity indoors and outdoors. Together, let's push the boundaries of technology and advance sustainable networks worldwide. Andrew (an Amphenol company) designs network technology that brings people together. By joining our team, you will directly impact Andrew's Customer Experience by building strong...
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Representative, Customer Experience
3 giorni fa
Agrate Brianza, Italia Altro A tempo pienoJoin our team and help shape the future of connectivity indoors and outdoors. Together, let's push the boundaries of technology and advance sustainable networks worldwide.Andrew (an Amphenol company) designs network technology that brings people together. By joining our team, you will directly impact Andrew's Customer Experience by building strong...
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Customer Experience
3 giorni fa
Agrate Brianza, Italia ANDREW an Amphenol company A tempo pienoA leading connectivity solutions provider in Agrate Brianza seeks a Representative, Customer Experience to enhance client relationships. In this role, you will manage customer inquiries, process orders, and support internal teams. Ideal candidates should possess strong communication skills, attention to detail, and proficiency in Microsoft Office. Additional...
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Customer Experience
3 giorni fa
Agrate Brianza, Italia Altro A tempo pienoA leading connectivity solutions provider in Agrate Brianza seeks a Representative, Customer Experience to enhance client relationships. In this role, you will manage customer inquiries, process orders, and support internal teams. Ideal candidates should possess strong communication skills, attention to detail, and proficiency in Microsoft Office. Additional...
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EMEA B2B Customer Experience Specialist
3 giorni fa
Agrate Brianza, Italia Altro A tempo pienoA global connectivity company located in Italy seeks a Customer Experience Specialist to manage customer orders and inquiries. The role involves close collaboration with sales and internal teams to ensure satisfaction and efficient order processing. Candidates should possess fluency in English and strong organizational skills; knowledge of French and...
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EMEA B2B Customer Experience Specialist
3 giorni fa
Agrate Brianza, Italia ANDREW, an Amphenol company A tempo pienoA global connectivity company located in Italy seeks a Customer Experience Specialist to manage customer orders and inquiries. The role involves close collaboration with sales and internal teams to ensure satisfaction and efficient order processing. Candidates should possess fluency in English and strong organizational skills; knowledge of French and...
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Customer Success
3 giorni fa
Agrate Brianza, Italia Tosca A tempo pienoA global leader in reusable solutions is seeking a Customer Service & Asset Specialist for its office in Agrate Brianza, Italy. The role involves managing customer onboarding, ensuring effective communication, and overseeing the order-to-invoice process. Candidates should have a bachelor’s degree or equivalent experience, excellent Italian and English...
