Customer Retention Strategist
2 settimane fa
Customer Retention Strategist at Common Thread Collective Overview Common Thread Collective (CTC) is dedicated to delivering unmatched value and service to clients with revenue below $15M. As a Customer Retention Strategist, you will guide clients toward sustainable growth through data‑driven retention initiatives across email, SMS, direct mail, and other touchpoints. Responsibilities Lead strategic retention planning, including forecasting, strategy development, and execution for email, SMS, and other channels. Act as a trusted advisor to clients, translating forecasting insights into actionable recommendations across all retention touchpoints. Own all deliverables—automations, campaigns, email content, and SMS—ensuring technical accuracy, brand consistency, and alignment with the client’s strategy. Analyze metrics and KPIs, present insights, and recommend optimizations to exceed forecasting targets. Collaborate with growth strategists, media buyers, designers, and copywriters to produce high‑impact retention material. Maintain data integrity and execute CTC’s Prophit system for forecasting and performance tracking. Deliver daily performance updates, weekly Slack summaries, and monthly forecasting reviews to clients and internal teams. Continuously enhance retention programs through testing, iteration, and early adoption of new tools and strategies. Contribute learnings to the organization to improve processes and share best practices. Qualifications & Skills 2+ years of hands‑on experience in email and SMS marketing, demonstrating execution across campaigns, automations, segmentation, and optimization. 2+ years in retention marketing with a proven record of driving predictable revenue and improving customer lifetime value. Strong data analysis ability using tools such as Google Sheets and a willingness to learn advanced analytics. Excellent communication skills—fluent in English, able to present persuasively to stakeholders and craft empathetic client messaging. Autodidactic mindset, resourceful, and proactive in learning and delivering high‑quality work without constant oversight. Integrity, accountability, and unyielding determination to achieve results, even in challenging circumstances. Ability to thrive in a fully remote, autonomous, and fast‑moving environment. Minimum Experience Requirement At least 2 years of experience in email and SMS marketing. At least 2 years of experience in retention marketing. Compensation Days 1–30: $1,500 (part‑time transition phase) Days 31–60: $3,000 (full‑time start) Days 61–90: $4,000–$5,000 + performance bonuses Salary increases annually based on performance and client portfolio. Location & Environment Fully remote; flexible schedule. Autonomous work style supported by regular 1:1 feedback and measurable quality benchmarks. Opportunities for mentorship, continuous learning, and career progression. Seniority Level Entry level Employment Type Full‑time Job Function Business Development and Sales Advertising Services #J-18808-Ljbffr
-
Remote Customer Retention Strategist
2 settimane fa
WorkFromHome, Italia Common Thread Co A tempo pienoA leading retention marketing firm is seeking a highly driven Customer Retention Strategist in Italy. The role focuses on delivering revenue through strategies like email and SMS while using data analysis to inform forecasts and client engagements. Essential skills include critical thinking, client communication, and at least two years of relevant...
-
Remote Data-Driven Retention Strategist
2 settimane fa
WorkFromHome, Italia Common Thread Collective A tempo pienoA digital marketing agency is seeking a Customer Retention Strategist to guide clients in sustainable growth through data-driven retention initiatives. Responsibilities include leading retention planning, analyzing KPIs, and collaborating with teams to deliver impactful marketing materials. The ideal candidate has experience in email and SMS marketing,...
-
Retention Strategist
1 settimana fa
WorkFromHome, Italia Common Thread Co A tempo pienoOur Mission is to be able to say - "Anyone in the World below $15M should fire their Agency tomorrow as nobody can beat this Value & Service at this Price" We are seeking a Driven and Results‑Oriented Retention Strategist to join our team. The Retention Strategist at Common Thread Collective (CTC) plays a critical leadership role in guiding our clients...
-
Retention Strategist
3 settimane fa
WorkFromHome, Italia Common Thread Co A tempo pienoOur Mission is to be able to say - "Anyone in the World below $15M should fire their Agency tomorrow as nobody can beat this Value & Service at this Price" We are seeking a Driven and Results‑Oriented Retention Strategist to join our team. The Retention Strategist at Common Thread Collective (CTC) plays a critical leadership role in guiding our clients...
-
Remote Retention
3 settimane fa
WorkFromHome, Italia Common Thread Collective A tempo pienoA leading marketing consultancy is seeking a Retention Strategist to own client retention initiatives and forecast revenues. This role involves strategic forecasting, executing multi-channel marketing campaigns, and collaborating with cross-functional teams. Ideal candidates will have at least 2 years in email and SMS marketing, strong analytical skills, and...
-
Customer Retention Strategist New Rome, Italy
2 settimane fa
WorkFromHome, Italia Common Thread Co A tempo pienoOur Mission is to be able to say - "Anyone in the World below $15M should fire their Agency tomorrow as nobody can beat this Value & Service at this Price" We are seeking a highly driven and performance-oriented Customer Retention Strategist to join our team. In this position at Common Thread Collective (CTC), you will play a pivotal strategic role, guiding...
-
Remote Lifecycle Marketing Strategist: Growth
2 settimane fa
WorkFromHome, Italia Common Thread Co A tempo pienoA dynamic marketing agency in Italy is looking for a highly motivated Lifecycle Marketing Strategist. You will lead clients through effective lifecycle marketing initiatives, ensuring predictable revenue growth and maintaining strong client relationships. The ideal candidate has at least 2 years of email/SMS marketing and retention marketing experience,...
-
Retention Architect — Fully Remote Revenue Growth
3 settimane fa
WorkFromHome, Italia Common Thread Co A tempo pienoA leading marketing agency is seeking a driven and results-oriented Retention Strategist to guide clients towards sustainable growth through data-backed retention marketing efforts. This role emphasizes ownership of revenue delivery and involves close collaboration with clients to ensure effective communication and strategy implementation. Candidates should...
-
Remote Lifecycle Growth Strategist
2 settimane fa
WorkFromHome, Italia Common Thread Collective A tempo pienoA marketing consultancy is seeking a Lifecycle Marketing Strategist to drive growth through effective email and SMS marketing strategies. Ideal candidates should have at least 2 years of experience in retention marketing, with a focus on data analysis and communication skills. The role is fully remote, offering flexibility and a clear path for career growth...
-
Lifecycle Marketing Strategist
1 settimana fa
WorkFromHome, Italia Common Thread Collective A tempo pienoLifecycle Marketing Strategist Join to apply for the Lifecycle Marketing Strategist role at Common Thread Collective. Job Overview Our mission is to prove that anyone in the world below $15M can fire their agency tomorrow as no one can beat this value and service at this price. We are looking for a highly motivated and results-focused Lifecycle Marketing...
