Senior User Experience Researcher(Bangkok

Senior User Experience Researcher (Bangkok - Based, Relocation provided) Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with a global network of 4.7M hotels and holiday properties worldwide, plus flights, activities, and more. Based in Asia and part of Booking Holdings, our 7,100+ employees representing 95+ nationalities in 27 markets foster a work environment rich in diversity, creativity, and collaboration. Our Purpose - Bridging the World Through Travel We believe travel allows people to enjoy, learn and experience more of the amazing world we live in. It brings individuals and cultures closer together, fostering empathy, understanding and happiness. We are a skillful, driven and diverse team from across the globe, united by a passion to make an impact. Harnessing our innovative technologies and strong partnerships, we aim to make travel easy and rewarding for everyone. Job Description Sr User experience Researchers own end-to-end planning, execution, analysis and reporting of research projects, and consistently achieve research outputs needed by Product teams to inform strategic decisions. Qualifications: Master Degree or equivalent experience in Computer Science, Human Computer Interaction, Information Science, Psychology, Social Science, or any related field 10+ years of relevant experience in consumer-facing business domains You are very comfortable with planning, scoping, conducting, analyzing and communicating research Experience with Qualitative and user-centered design methods Experience with Quantitative research Experience in evaluating, negotiating, and working with external research vendors Be able to describe user problems and business opportunities to a variety of stakeholders by leveraging both quantitative and qualitative data You are able to demonstrate critical thinking beyond business requests You are a great storyteller and communicator, able to speak fluently to business people, designers, engineers and other stakeholders (in English) You enjoy collaborative work in a dynamic, data-driven and creative environment Responsibilities: Demonstrates critical thinking beyond explicit business requests Functions independently in all operational research tasks Leads core end-to-end research activities - including driving research objectives, hypotheses, methodology, execution, analysis, and communication Research Skills: Good judgement when evaluating research opportunities, e.g. importance, urgency, and impact for team Ability to reasonably challenge details of research requests, and propose solid research solutions Strong project execution with existing skills while constantly expanding his/her breadth and depth of abilities. Knowledge of approaches for both quantitative and qualitative research, effectively triangulating findings, methods, and theories with others. Application of tools and inspection methods to quantify the value and efficiency of research Ability to adopt and adapt well-established methods according to product/project situations, and innovate new methods in collaboration with more senior researchers Knowledge of or ability to quickly learn key software tools common in the field Knowledge of data compliance and ethics in all of their activities. Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. #J-18808-Ljbffr