Server Engineer | Data Center Operations, DCO

Server Engineer | Data Center Operations, DCO Job ID: | Amazon Data Services Japan G.K. AWS インフラストラクチャサービス (AIS)は、AWS のグローバル インフラストラクチャ全体の設計、計画、提供、運用を担当しています。つまり、クラウドを安定的に稼働させ続けるのが私たちの役割です。AWS のデータセンター、サーバー、ストレージ、ネットワーク、電力、冷却装置など、すべてのインフラを包括的にサポートし、お客様が必要とするイノベーションへの継続的なアクセスを確保しています。私たちは、サプライチェーンに影響を及ぼす数千もの変数を含む複雑な課題に日々取り組んでおり、この挑戦に共に立ち向かう優秀な人材を求めています。 AWS Infrastructure Services (AIS) owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. As a member of a diverse team of software, hardware, network engineers, supply chain specialists, security experts, operations managers, and other vital roles, you’ll collaborate with people across AWS to deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. You’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Key job responsibilities Working as part of the Operations team; the primary responsibility is the maintenance and upkeep of the data center infrastructure. Installing server racks, removing server racks, fixing various IT hardware and network components, and responding to emergent situations that affect operations. Meeting customer service level agreements by resolving problems, and being the first‑line touch point for hardware troubleshooting and technical issues. Performing on‑call duties, handling scheduled maintenance and change management activities that require monitoring of the data center infrastructure. Participating in team meetings for metric analysis and to discuss achieving daily/weekly goals. Understanding and applying safety, security and other policies and procedures within your department. Contributing to documentation on technical issues through root cause analysis for operational issues and improving the data center environment. Assisting in training less experienced team members when applicable. A day in the life Support data center infrastructure equipment (e.g., racks, servers, networking devices, hardware components, cables). Follow ticket‑based instructions to perform systematic problem resolution and routine operation activities on hardware or spare parts, including installing and removing server racks and fixing server hardware. Perform on‑call duties and participate in data center operations, handling scheduled maintenance and change management activities that require monitoring of the infrastructure. Show strong aptitude for troubleshooting and problem solving. li>Involved in site management and maintain tidiness in operation areas. Work in rotating shifts with a team of engineers. Standard shift is 10 hours with a one‑hour break. Work shifts: 4 workdays and 3 days off per week. Preferred hours: 8:00–18:00, 12:00–22:00, or 21:45–08:15. About the team Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Preferred Qualifications Experience withing systems, escalation procedures, and data center facilities. Understanding of maintenance windows and change management. English & Japanese communication skills. Linux/networking certifications (RHCSA, CCNA, or equivalent) and scripting skills (Bash, Python, etc.). BA/BS in technical field or equivalent practical experience. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. #J-18808-Ljbffr