Guest Operations Manager

2 giorni fa

malfa, sicilia, Italia Hotel Domani Tempo pieno

TheArchitectureofCalmseeksGuestOperationsManager.

RankedamongItaly’sfinestindependentretreatsbyCondéNastTravellerandVogue,PrincipediSalinaisa14-roomsanctuaryofbarefootluxuryontheAeoliancoast.

WearehiringourGuestOperationsManager,reportingdirectlytotheowner.Youarethequietarchitectbehindourdailyrhythm.Yougettoexperienceanentrepreneurialiconontherise.

TheRole

Trueeaserequiresinvisibleprecision.Youwilldesignandsteertheoperatingsystemthatrunsthehouse:

  • InSeason(April-November|Salina):Leadthedailyoperationtoelevateourguestexperience.Inthemorningsync,orchestratereception,alignkitchenandhousekeepingstaffanddata,andensureeveryguestnuanceisexecutedwithoutfriction.
  • TheEvolution(Winter&Beyond|FullyRemote):Rebuildtheoperationalblueprint,strategies,templates,standards,andtraining,fromwhereveryouchoosetolive.Crucially,aftercompletingyourfirstseasonimmersedinislandlife,youwillbringfresh,progressiveideasdirectlytotheownerstokeepPrincipediSalinaoneofthemostexcitinghotelexperiencesinEurope.

TheProfile

Acustomerexperiencemaestrocombinedwithaprojectmanager'sdiscipline:obsessedwithpremiumexperiences,cleansystems,effortlessworkflows,andexcellenceincommunicationtoguestsandstaff.

Backgroundinexcellence,inoperations,high-endevents,orluxuryhospitality.

FluentEnglish;conversationalItalianisawelcomeplus,butnotmandated.

TheTerms

Year-roundcontract(CCNLTurismo)withcompetitivecompensation.IslandaccommodationonSalina;completeremotefreedomallwinter.

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