EnglishItalian Customer Support Agent

Are you a highly motivated multilingual individual with a passion for customer service Seize the opportunity to join a global team in the historical and vibrant city of Athens Greece We are seeking a dedicated Italian and English-Speaking Customer Support Agent to represent world-leading brands across diverse fast-paced industries including Tech Travel Automotive and Social Media .Your Role and Responsibilities :Multilingual Expertise : Serve as the primary point of contact for Italian-speaking customers providing friendly effective and professional support via phone email and chat.Problem Solver : Efficiently resolve customer issues provide accurate information and troubleshoot product / service inquiries across multiple industry platforms.Brand Advocate : Maintain a high standard of customer satisfaction building positive relationships that reflect positively on our international clients.Documentation : Accurately record customer interactions and solutions using our CRM and internal systems.What We Offer : A Stress-Free Start & Comprehensive BenefitsWe understand that moving to a new country can be challenging which is why we offer a full-service relocation and benefits package to ensure a smooth transition and a comfortable lifestyle in Greece.Full Relocation Support :Flight Ticket Covered : We reimburse or cover your one-way flight ticket to Athens.Two-Week Hotel Stay : Complimentary hotel accommodation for your first two weeks in Greece upon arrival.Full Administrative Support : We provide comprehensive assistance with all necessary paperwork including bank account setup tax registration and social security (AMKA) registration ensuring you are legally employed under a Greek contract from day one.Competitive Salary : Receive a competitive base salary (often around 1200 - 1500 gross per month for multilingual roles) plus a monthly performance-based bonus.14 Salaries Per Year : Enjoy the standard Greek employment benefit of receiving two extra months salary (typically paid around Easter and Christmas / Summer).Health Coverage : Access to Greeces national healthcare system often supplemented by private health insurance plans provided by the company.The Greece Advantage An Exceptional European Lifestyle :Cost of Living : While prices are rising Athens generally offers a significantly more affordable cost of living (especially in housing and dining out) compared to major European capitals like Paris London or Amsterdam. Your salary goes further allowing for a higher quality of life.The Weather : Experience 300 days of sunshine per year. Say goodbye to the greyMediterranean Culture : Enjoy a relaxed outdoor-focused lifestyle rich historical sites world-class cuisine and easy affordable access to the Greek Islands for weekend travel.Work-Life Balance : Greece promotes a healthy work-life balance allowing you plenty of time to explore the city and its surrounding beauty.Minimum Requirements :Language Skills : Italian : C1 / C2 level (fluent / native-level written and verbal communication).English : B2 level or higher (working proficiency written and verbal communication).Citizenship : Valid EU Citizenship (required for smooth employment).Soft Skills : Strong communication empathy a customer-first mindset and effective problem-solving abilities.Experience : Previous experience in a Customer Support / Call Center environment is a plus but full paid training is provided.Ready to launch your international career and trade city crowds for sea views Apply nowEmployment Type : Full TimeExperience: yearsVacancy : 1#J-18808-Ljbffr