Customer Implementation Specialist
3 settimane fa
Customer Implementation Specialist - Hospitality Tech (M/F/NB) Join D‑EDGE Hospitality Solutions as a Customer Implementation Specialist. In this role you’ll ensure the successful activation of our product suite, delivering engaging training sessions and acting as the first point of contact after the Sales Manager. Who We Are D‑EDGE is the leading European hotel distribution technology provider and part of the Accor group. We support more than 18,000 hotels globally with cloud‑based e‑commerce solutions, localised support, and a worldwide partner network. Your Scope Activate and configure products included in the contract for new hotels. Follow established onboarding processes and SLAs. Track activation tasks and status in Salesforce CRM. Log support tickets for any issues encountered during implementation. Provide online or on‑site training sessions. Stay current with product and feature updates. Work closely with Account Managers to understand and analyse the customer’s needs. What You’ll Be Doing Set‑up products as per contract. Ensure smooth implementation for new hotels. Record and update all tasks and status into Salesforce. Log tickets for any implementation issues. Keep up‑to‑date with product updates. Manage training (online or on‑site). What You’ve Got Previous experience in a customer‑facing or implementation role within hospitality. Experience in a B2B technology company or hotel sector. Knowledge of Hospitality, GDS, or OTA environments. Strong analytical and detail‑oriented skills. Solid problem‑solving abilities. Team‑player mindset. Strong project‑management skills. Excellent communication and writing skills. Native (or fluent) Italian and fluent in English. Why You’ll Love Us Remote‑friendly: 2 days in the office per week. Meal vouchers and health insurance. Accor Employee Card – discount on hotel bookings. 12 days per year for NGO projects. Career development and internal mobility opportunities. Recruitment Process Telephone interview with Talent Acquisition Team (~30 minutes). First interview with Erica De Vecchi, Onboarding Team Leader – discussion of background, motivations, role responsibilities, and technical ecosystem (~60 minutes). Final interview with Eliana Gazzetta, Global Head of Onboarding – culture fit (~45 minutes). Please note that the position is based in Mestre and requires office presence 2 or 3 days per week. We will be asking for work references. D‑EDGE processes your personal data for the management of your application and the creation of a CV database. To learn more about how your data is managed and to exercise your rights, please refer to our Candidate Privacy Policy. We welcome all qualified candidates regardless of race, ethnicity, religion, gender, sexual orientation, age, disability, or any other legally protected status. Seniority Level Entry level Employment Type Contract Job Function Other Industries Hospitality Location Mestre, Veneto, Italy Contact Get notified about new Customer Implementation Specialist jobs in Mestre, Veneto, Italy. #J-18808-Ljbffr
-
Customer Implementation Specialist
1 giorno fa
WorkFromHome, Italia Elastic A tempo pienoCustomer Implementation Specialist - Rome or Madrid (hybrid) Roma EUR 45.000 - 70.000 3 giorni fa Customer Implementation Specialist - Rome or Madrid (hybrid) Roma EUR 45.000 - 70.000 Customer Implementation Specialist – Rome or Madrid (hybrid) As a Customer Implementation Specialist here at Convera, you will be responsible for ensuring the successful...
-
Customer Implementation Specialist
1 giorno fa
WorkFromHome, Italia Translational Research in Oncology A tempo pienoCustomer Implementation Specialist - Rome or Madrid (hybrid) Roma EUR 45.000 - 70.000 Customer Implementation Specialist – Rome or Madrid (hybrid) As a Customer Implementation Specialist here at Convera, you will be responsible for ensuring the successful onboarding and implementation of company solutions for customers. This role involves coordinating...
-
Customer Implementation Specialist
1 giorno fa
WorkFromHome, Italia Convera A tempo pienoCustomer Implementation Specialist – Rome or Madrid (hybrid) As a Customer Implementation Specialist here at Convera, you will be responsible for ensuring the successful onboarding and implementation of company solutions for customers. This role involves coordinating deployment activities, configuring systems to meet customer requirements, and providing...
-
Remote-friendly Hospitality Tech Implementation Specialist
3 settimane fa
WorkFromHome, Italia D-EDGE Hospitality Solutions A tempo pienoA leading hospitality tech company is seeking a Customer Implementation Specialist in Mestre, Veneto. This role involves activating products, conducting training, and being the first contact post-sales. The ideal candidate will have customer-facing experience, strong project management skills, and proficiency in both Italian and English. The company offers a...
-
Remote-friendly Hospitality Tech Implementation Specialist
2 settimane fa
WorkFromHome, Italia D-EDGE Hospitality Solutions A tempo pienoA leading hospitality tech company is seeking a Customer Implementation Specialist in Mestre, Veneto. This role involves activating products, conducting training, and being the first contact post-sales. The ideal candidate will have customer-facing experience, strong project management skills, and proficiency in both Italian and English. The company offers a...
-
Hybrid Customer Onboarding Specialist
43 minuti fa
WorkFromHome, Italia Translational Research in Oncology A tempo pienoA leading non-bank B2B payments company is seeking a Customer Implementation Specialist in Rome or Madrid. You will be responsible for managing customer onboarding and implementation activities, ensuring exceptional service. Ideal candidates should possess deep experience in customer onboarding and strong technical skills. This role offers competitive...
-
Strategic Implementation Specialist
3 settimane fa
WorkFromHome, Italia Medium A tempo pienoThis position is posted by Jobgether on behalf of a partner company. We are currently looking for a Strategic Implementation Specialist. In this role, you will play a critical part in managing the end-to-end implementation of solutions for new customers. Your expertise will ensure that customers experience a seamless transition and establish a strong...
-
Italian SaaS E-commerce Implementation Specialist
42 minuti fa
WorkFromHome, Italia Base.com A tempo pienoA global e-commerce platform is seeking an Implementation Specialist in Italy to lead technical onboarding projects and manage the end-to-end sales process. The ideal candidate will have at least 2 years of experience in e-commerce implementation and be fluent in Italian. This role offers the opportunity to contribute to the company's Italian market...
-
WorkFromHome, Italia UPS A tempo pienoJob Description We are currently looking for a NextGen eQMS Implementation Specialist to join our UPS Healthcare team. The NextGen eQMS Implementation Specialist will support the global roll‑out of a new electronic Quality Management System (QMS), from preparation through Go‑Live and post‑implementation “hyper‑care” support. The system will be...
-
WorkFromHome, Italia UPS A tempo pienoA leading logistics company is seeking a NextGen eQMS Implementation Specialist to support the global roll-out of a new electronic Quality Management System. This entry-level role allows for remote work in Italy, with infrequent visits to the facility in Spino d’Adda for onboarding. The ideal candidate will have a relevant Bachelor's degree, fluency in...
