Account Manager

4 settimane fa


WorkFromHome, Italia BCD Travel A tempo pieno

We are looking for an Regional Account Manager to join one of our growing dedicated pharmaceutical client account teams. You will be responsible for growing and maintaining client relationships and operations for a portion of EMEA markets. Responsible for achieving client goals in relation to strategic programme evolution, operational excellence and consistency alongside strong client stakeholder engagement. As an Regional Account Manager, you will: Be directly accountable for account relationship, meeting client expectations, and BCD M&E account regional financial performance. Provide both strategic and tactical operational input that supports account development, retention and growth. Serve as part of the account leadership overseeing the BCD M&E/client relationship with both the client and BCD organizations. Ensure the customer's programme will result in achieving both BCD M&E and the clients' financial, growth and service goals. Continually evaluate, communicate, measure, and monitor client expectations and service level requirements. Accountable to adjust/modify appropriately where needed and ensure delivering against all client objectives. Plan and conduct regular regional review meetings with key accounts ensuring continuous improvement opportunities to drive the business forward and ensure stability. Develop client specific marketing strategies to target adoption, compliance and non-participating countries. Ensure country-specific Marketing / Communications plan fits the needs and budget goals of the customer. Partner with account and operational leadership to share the BCD M&E values and reinforce the established culture throughout the operations team. Stay abreast of industry trends and BCD M&E products and service to be able to support client needs. Maintain the highest level of quality, professionalism and integrity when negotiating with suppliers and dealing with clients and colleagues The ideal candidate will have: Proven experience in account / client management role(s) Proven experience within the meetings & events industry Proven experience in pharmaceutical meeting / congress sector Experience with influencing stakeholders Proven track record on successful client negotiation Expertise in deriving insights from data and analytics Excellent oral and written communication skills, including public speaking and presentations, RFP writing We offer a range of benefits, including: Flexible Working Room to Grow Everyone has a voice Make your move Comprehensive healthcare Retirement plans Continued education support Diverse work locations Travel and hotel discounts Volunteer and sustainability opportunities Successful employee recognition program This is a Remote based role to be based in Mainland Europe in either Belgium, France, Germany, Italy, Netherlands, Spain, Sweden or Switzerland. #J-18808-Ljbffr


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