Senior AR Analyst with German

2 settimane fa

Milano, Lombardia, Italia Amazon A tempo pieno
Senior AR Analyst with German (B2B), Finance Analyst DE

Job ID: 2913592 | Amazon Czech Republic Services s.r.o. - G88

Our Financial Operations team is looking for a proactive, customer and detail-oriented Finance Analyst whose main responsibility will be to manage and resolve receivables and payment-related queries received from our business customers.

The successful candidate will be responsible for cash collection operations in cooperation with our local sales and finance management. As part of our commitment to your development, you will also gain exposure in cross-functional and process improvement projects, but you can expect your responsibilities to include:

  1. Managing customer liabilities to Amazon - credit collection operations
  2. Reviewing and monitoring AR Aging Reports and collections targets
  3. Acting as support and an intermediate between the customer and Amazon Business in order to obtain and settle third party invoices
  4. Responding to customer invoicing inquiries, researching unpaid or disputed amounts and communicating directly with the customer via emails and phone calls to resolve their issues, correct invoicing errors and ensure timely collection of payments
  5. Reconciling Amazon's open receivables with customers to ensure quick and timely AR collection
  6. Working effectively with all relevant stakeholders to ensure we are serving our customers in the most effective manner, especially for customers facing cash flow or internal issues
  7. Earn the trust of external and internal stakeholders/customers, build long-lasting relationships that reinforce Amazon's customer centricity and continually look at ways to improve customer experience and customer satisfaction
  8. Working with Amazon customers to drive process improvements and resolve escalations and discrepancies
  9. Diagnosing, improving and fixing any issues with our current collections processes
BASIC QUALIFICATIONS
  • Fluent in German and English
  • Very good communication and analytical skills
  • Positive attitude towards issue resolution
  • Good MS Office skills
  • Communicative, willing and able to sort issues and financial data interchange through phone, email
  • Able to present in front of different audiences
PREFERRED QUALIFICATIONS
  • Previous Accounts Receivable, Customer Care, or other customer-facing department experience
  • Previous experience working with remote or hybrid teams
  • Finance background or prior experience with finance is an advantage

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( to know more about how we collect, use and transfer the personal data of our candidates.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information.

Posted: March 7, 2025 (Updated about 11 hours ago)

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