Network Deploy Technician, Infrastructure Delivery

OverviewThis opportunity is for U.S. citizens who have served in the U.S. Armed Forces including Reserves, National Guard, and service member spouses. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. At Amazon, we’re working to be Earth’s most Customer‑centric Company and Earth’s Best Employer. To get there, we need exceptionally talented, bright, and driven people. If you’d like to help us build and expand the Cloud, this is your chance to make history. Key ResponsibilitiesAWS is looking for a Network Deploy Technician to join our growing team within infrastructure operations. You will work with minimum supervision in a dynamic environment to drive the stability and sustainability of our next‑generation networks and assist in the development of innovative ways to automate and scale our network. The position’s responsibilities include scaling support of several data center locations and day‑to‑day assistance with capacity management. You will work closely with internal customers and external vendors to facilitate smooth project execution as directed by Network Leadership and Technical Project Managers. You’ll leverage your experience supporting large scale, enterprise‑class networks as well as network implementation and troubleshooting. You will work in a fast paced, collaborative environment with regular peer and customer interaction. In addition to providing management and support of AWS’ vast network infrastructure, Network Deploy Technicians establish and follow best practices and refine operational procedures. Managing work and priorities through ticketing system and workflows to complete customer requests and projects. Collaborating with various stakeholders to remove project obstacles. Troubleshooting networking, routing and interconnectivity issues, including patch panels and patch cords. Specifying power and cooling requirements and ensuring hardware racking / stacking completed for new equipment. Participating in the migration, basic configuration and rollout of new or upgraded hardware. Physical RequirementsRegularly lift and / or move up to 40 pounds; and participate in group lifts for 41+ pounds. Ability to work in an environment that operates 24 / 7 with an ability to participate in primary responder rotation and provide after‑hours support as needed. Working in cramped and / or elevated and / or noisy environments. Bending, lifting, stretching, reaching, standing and walking for up to 8+ hours a day. Ascending and descending ladders, stairs, and gangways safely and without limitation. Traveling within and outside of regional work area is required. You will be responsible for having a reliable personal vehicle and valid driver’s license to travel within the regional work area, as company transportation will not be provided. Basic QualificationsHigh school or equivalent diploma. 1+ year of experience in any of the following or similar technical or vocational roles : Computer Hardware Repair, Infrastructure Cabling, Network Deployment, Data Center Operations, Technical Project Management. Preferred QualificationsData center experience Industry standard certifications (CompTIA, CCENT, Network+). Knowledge of network cabling, optic types, and test equipment. Experience with common tools related to network troubleshooting, including VFLs, OTDR and power meters. Understanding of infrastructure technologies, including routers, switches, load balancers and firewalls. Knowledge of major command line protocols (Cisco IOS, JunOS, GNU / Linux) and common networking protocols (BGP, OSPF). NOTE : Amazon is not able to provide sponsorship now or in the future for these positions. Eligible candidates must have work authorization without employer intervention to be considered. NOTE : If applying for positions in Oregon (OR) and Ohio (OH), these sites are within AWS GovCloud region. Effective May 15, 2017, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S. Citizens (GovCloud may NOT be accessed from outside of the United States). CompensationOur compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $50,600 / year in our lowest geographic market up to $113,200 / year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job‑related knowledge, skills, and experience. Amazon is a total compensation company. Depending on the position offered, equity, sign‑on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and / or other benefits. Equal Opportunity EmployerAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit for more information. #J-18808-Ljbffr