Online Client Advisor

Our CompanyTechnogym inspires 70million daily users to train using our innovative & engaging solutions for fitness sport and health . By promoting the Healthness lifestyle of exercise a balanced diet and a positive mental approach AI Tracking & Longevity Technogym has rapidly grown into a success story of over 2800 employees at 16 branches expanding to more than 150 countries. It has been selected as Official Supplier to 10 editions of the Olympic Games - from Sydney 2000 to Milano Cortina 2026.Suppose you are a team player with strong relationship skills and an international approach eager to invest your energy in building that case you have the right spirit to join Technogym because you have the IMBESTIO You will naturally fit our culture if you work out and live a healthy lifestyle are proactive determined and are digitally savvy. Move with us for a better worldYour RoleWe are looking for an energetic and results-driven Online Client Advisor to boost our sales by delivering a premium personalized remote shopping experience through phone chat email and digital tools.You will be the first point of contact for both B2C and B2B clients helping them choose the best wellness solutions based on their goals. Youll guide customers through the purchase journey respond to inquiries follow up on marketing leads and contribute to building strong long-term relationships.You will also play a key role in supporting our omnichannel strategy by managing CRM data gathering market feedback and ensuring customer satisfaction from first contact to product delivery.Your ImpactAchieve direct and indirect sales targets for the different lines of business including Digital SolutionsManage inbound interactions (calls chat email) for both B2B and B2C customers with attention and speed offering tailored solutionsManage outbound activities on customer base and prospects across all lines of business and engage new contacts in Commercial segmentsBuild long-term relationships with customers through value-oriented proposalsProvide high-quality online assistance guiding customers to the best product / serviceHandle daily back-office tasks (e.g. quotations task updates appointment creations across sales channels)Maintain accurate and complete data in the CRM systemProvide market feedback to improve offerings process and servicesSupport marketing campaigns and initiativesOversee the process from order to delivery and installation checking satisfaction and upselling additional products or services where applicableSupport all additional activities needed to properly cover the assigned responsibilitiesAbout YouIdeally you are passionate about working out enthusiastic and proactive while also down-to-earth and ethical. You are a driven and consultative salesperson with excellent communication skills caring approach and strong teamwork. You are cool-tempered and able to handle rejection.What you should bringProven experience in phone sales techniquesExperience in Luxury Sales and / or Customer Service environments for specialized Home sales or in Commercial sales rolesFor Commercial : familiarity with business purchasing behaviors involving longer decision-making processes multiple stakeholders and focus on long-term value and ROIFor Home : excellent communication and interpersonal skills with an understanding of consumer purchasing habits often influenced by emotional drivers and requiring seamless decision-makingLong-term customer relationship approachFamiliarity with digital tools and CRM systemsFluent in English (mandatory)Fluent in Spanish(mandatory)Excellent written oral & listening skillsProactive enthusiastic and with a problem-solving mindsetBachelors Degree preferredKnowledge of Salesforce is a plusTechnogym is an Equal Opportunities EmployerTechnogym is an equal opportunities employer. We welcome applications from all members of society irrespective of age sex sexual orientation race religion or belief.Discover your potential with a career at Technogym where work means loving what you do taking on challenges learning from others sharing a vision and making it come trueRequired ExperienceUnclear SeniorityKey SkillsBusiness,Marketing,User Interface,Web Content,A / B,Communication,CRM,Paid Search,HTML,Project Management,Content Marketing,Email Campaigns,ROI,Digital strategy,AnalyticsEmployment TypeAdvisorExperienceyearsVacancy1#J-18808-Ljbffr