Remote CX Operations Lead: Onboarding

A hospitality technology company in Italy is seeking a CX Operations Manager to enhance the onboarding process for its clients. The successful candidate will lead a team and improve operational efficiency while ensuring a top-notch customer experience. Ideal applicants possess experience in customer onboarding within a B2B SaaS context, team management...

A hospitality tech company in Italy seeks a CX Operations Manager to enhance customer onboarding and drive success across products. This role involves leading a team, improving processes for efficient customer activation, and ensuring excellent customer experience throughout. Candidates should have prior B2B/SaaS onboarding experience, with strong skills in...

About The Company At Smartness , we are building the future of hospitality tech. Our SaaS helps lodging providers boost revenues by 30%+ and get more direct bookings. We are the fastest-growing B2B SaaS in the industry, trusted by 4,000+ clients across 40+ countries , with billions of euros in bookings processed. Backed by top international investors and...

About The Company At Smartness, we are building the future of hospitality tech. Our SaaS helps lodging providers boost revenues by 30%+ and get more direct bookings. We are the fastest-growing B2B SaaS in the industry, trusted by 4,000+ clients across 40+ countries, with billions of euros in bookings processed. Backed by top international investors and named...

We raised €1.7M in an international pre‑seed round to build Arke: the intelligent operating system for companies that make and move physical products. We unify the entire operational cycle – from sales order to shipment – with a single platform used by the entire company. With Arke, manufacturers and distributors can: Manage their product catalogue,...

Join to apply for the CX Operations Manager role at Smartness About the Company At Smartness , we are building the future of hospitality tech. Our SaaS helps lodging providers boost revenues by 30%+ and get more direct bookings. We are the fastest-growing B2B SaaS in the industry, trusted by 4,000+ clients across 40+ countries , with billions of euros in...

A dynamic technology company in Milan is seeking an Onboarding Lead who will manage the end-to-end onboarding process for customers in the software development industry. You will convert chaotic processes into structured workflows, ensuring successful integration. The role requires strong project management skills and technical fluency with APIs....

A leading energy company is seeking a Head of Asset Management and Operations to oversee their portfolio in thermal and renewable energy. This role requires 10-15 years of experience in the power sector, particularly with asset management and operations. The successful candidate will define strategies, manage financial performance, and lead a high-performing...

Un'azienda innovativa di tecnologia cerca un membro per il team CX Solutions a Bari. Il candidato ideale ha 1-3 anni di esperienza nella gestione di flussi di Application Maintenance e una solida conoscenza delle pratiche ITIL. Risponderà alla gestione dei ticket e supporterà i colleghi nelle attività quotidiane. È richiesta un'ottima padronanza della...

A leading recruitment platform is seeking a Sales Strategy and Operations Manager to oversee CRM and GTM infrastructure and lead sales analytics in Italy. Responsibilities include optimizing workflows and collaborating with multiple teams. Successful candidates will have strong experience with Salesforce or HubSpot, excellent analytical skills, and a passion...