Remote CX Operations Lead: Onboarding

About The Company At Smartness, we are building the future of hospitality tech. Our SaaS helps lodging providers boost revenues by 30%+ and get more direct bookings. We are the fastest-growing B2B SaaS in the industry, trusted by 4,000+ clients across 40+ countries, with billions of euros in bookings processed. Backed by top international investors and named...

We raised €1.7M in an international pre‑seed round to build Arke: the intelligent operating system for companies that make and move physical products. We unify the entire operational cycle – from sales order to shipment – with a single platform used by the entire company. With Arke, manufacturers and distributors can: Manage their product catalogue,...

A dynamic technology company in Milan is seeking an Onboarding Lead who will manage the end-to-end onboarding process for customers in the software development industry. You will convert chaotic processes into structured workflows, ensuring successful integration. The role requires strong project management skills and technical fluency with APIs....

Un'azienda innovativa di tecnologia cerca un membro per il team CX Solutions a Bari. Il candidato ideale ha 1-3 anni di esperienza nella gestione di flussi di Application Maintenance e una solida conoscenza delle pratiche ITIL. Risponderà alla gestione dei ticket e supporterà i colleghi nelle attività quotidiane. È richiesta un'ottima padronanza della...

A leading recruitment platform is seeking a Sales Strategy and Operations Manager to oversee CRM and GTM infrastructure and lead sales analytics in Italy. Responsibilities include optimizing workflows and collaborating with multiple teams. Successful candidates will have strong experience with Salesforce or HubSpot, excellent analytical skills, and a passion...

A leading global technology firm is seeking a Growth Lead for Italy to scale operations and manage day-to-day performance of local Operators. This strategic and operational role requires over 7 years of experience in business development, particularly in technology or fintech. Responsibilities include driving user growth, ensuring compliance with...

A leading global technology firm is seeking a Growth Lead for Italy to scale operations and manage day-to-day performance of local Operators. This strategic and operational role requires over 7 years of experience in business development, particularly in technology or fintech. Responsibilities include driving user growth, ensuring compliance with...

A global language services company is seeking an Interpreting Operations Manager to lead interpreting projects in a fully remote environment. The ideal candidate will have over 5 years of management experience in the interpreting industry and strong knowledge of operational processes. This role includes overseeing project execution, improving efficiency, and...

A leading retail marketing platform in Italy is seeking a Programmatic Publisher Onboarding Manager to lead the onboarding of programmatic publishers and grow high-quality supply. You will collaborate with various teams to ensure smooth operations and scale inventory. Candidates should have hands-on experience with DSPs and a strong understanding of...

A leading company in sales operations is seeking a Sales Strategy and Operations Manager to elevate global sales performance through effective CRM management and process optimization. This remote role involves collaborating with various teams to enhance workflows and support strategic goals. Ideal candidates will have hands-on experience in Salesforce or...